Certified by Northtown Automotive Companies • Apr 26, 2026
Car Dealer
Since 1969 Northtown Automotive Companies has expanded from a small used car operation in the Northtown's of Buffalo to 12 State-of-the-Art retail operations representing 20 separate franchises including: Toyota, Volkswagen, KIA, Mazda, Chrysler, Jeep, Dodge, Ram, ProMaster, FIAT, Honda, Lexus, Subaru, Hyundai, Genesis, Land Rover, Volvo, Porsche, Jaguar, Mahindra, and Northtown Collision Centre.
A commitment was made over the past 6 years to modernize our facilities across our portfolio, designing our facilities with two people in mind: our customers and our associates. Our strategy has paid off ensuring our customers receive the best possible service while simultaneously making sure our Northtown family has the necessary working environment to provide the best in customer service.
We are proud of our 800+ associates we like to call "family" as well as our consistent emphasis on creating a family environment from our owners to our front-line employees. Our strength comes from a longstanding commitment to live by the "golden rule" each and every day
treating our customers and fellow workers the way we would want to be treated: with respect, fairness, kindness and dignity.
We've received numerous accolades including the Buffalo Niagara Business Ethics Award, the Elite of Lexus, Chrysler 5 Star Certification and Time Magazine's Quality Dealer Awards. But perhaps our biggest accomplishments come from playing an active role in our community where we support vital endeavors such as the Kaleida Health Foundation, Millard Fillmore Suburban Hospital, The Northtown Center of Amherst and Children's Hospital of Buffalo Foundation, to name a few.
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Certified by Northtown Automotive Companies • Apr 26, 2026
Certified by Northtown Automotive Companies • Apr 26, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
4.2
551 reviews
5 stars
348
4 stars
94
3 stars
28
2 stars
15
1 star
66
SS
Salvatore
Apr 1, 2026
1.0
Be sure to bring an authorized code reader or mechanic when purchasing a vehicle from them, especially if its certified preowned. Do your due diligence because they will lie, even about the smallest of things. They stored diagnostic trouble codes, then misrepresented the vehicle’s condition. Deceptive trade practices, dont be fooled, they do it all!
AG
Alex Gutt
Mar 3, 2026
1.0
Northtown is getting worse and worse.
YP
Yah's Design PJB
Feb 12, 2026
5.0
Great group of guys
NJ
Neff Jelson
Aug 15, 2021
1.0
Have a lease for two years so far. 6 months ago had just a flat tire and the car doesn't come with a spare. Took Northtown over a week to replace the tire. After 4 days I called for an update and whomever took the call never notified anyone why the car was brought in. Took another 5 days to replace the tire and refused to supply a rental so I had no vehicle for 9 days.
Last week the clutch burnt out. Volkswagen Jetta with 20,000 miles. Was told it'll take a week till they can get to the repair and refused a rental with an attitude. Was treated like I was ignorant to request a vehicle till the repair was completed.
Worst customer service I've ever experienced in any industry. I originally planned on buying my next vehicle from Northtown . Obviously I'm never giving them my business ever again. Normally I'd keep treatment like this to myself but now that it seems to be their M.O. whenever I hear anyone discussing buying or leasing a vehicle I will go out of my way to save as many people I can from experiencing the worst customer service.
TP
Tamisha Pattison
Aug 15, 2015
5.0
What a great day ! I leased a Subaru CrossTrek XV and couldn't be happier ! Dave Baritot is a true professional. Subaru is very lucky to have such a nice well mannered professional salesman. Dave was very informative. Listened and understood what we could afford and worked with us to achieve that goal. I would recommend Dave to any one who wants to buy a Subaru. When we are ready again to lease or buy I'm hoping Dave is still there to work with. Thank You again for all your help Dave Baritot !!
Frequently Asked Questions About Northtown Automotive Companies
What are the operating hours of Northtown Automotive Companies?
Northtown Automotive Companies are open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
What COVID-19 mask policy does Northtown Automotive Companies follow?
As of February 10th, 2022, masks are no longer required indoors at Northtown Automotive Companies, but employees and patrons who wish to wear masks are encouraged to continue doing so.
What brands of vehicles are available at Northtown Automotive Companies?
Northtown Automotive Companies offer a wide range of brands including Chrysler, Jeep, Dodge, Ram, ProMaster, Fiat, Honda, Lexus, Toyota, Volkswagen, Hyundai, Subaru, Kia, Mazda, Volvo, Porsche, and Land Rover, among others.
What types of automotive services does Northtown Automotive Companies provide?
They provide new and used vehicle sales, certified pre-owned sales, automotive repair, detailing, OEM parts, financing, collision repair, tires, remote starter installation, and XPEL paint protection services.
What payment options are accepted at Northtown Automotive Companies?
They accept American Express, Cash, Discover, Financing, Mastercard, and Visa as payment options.
Does Northtown Automotive Companies offer car wash and oil change services?
Yes, Northtown Automotive Companies offer car wash and oil change services and they accept debit card payments as well.
Where is Northtown Automotive Companies located?
They are located at 1135 Millersport Highway, Amherst, NY 14226, USA.
Are there any nearby car dealerships to Northtown Automotive Companies?
Yes, nearby dealerships include Northtown Volkswagen, Northtown Toyota, Mike Barney Nissan, Lotus of Western New York, Northtown Hyundai, and others which customers can visit for additional vehicle options and services.
What nearby car rental services are available around Northtown Automotive Companies?
Customers can find Budget Rent A Car, Avis, Budget Car Rental, and Hertz nearby, making it easy for visitors to arrange transportation before or after visiting Northtown Automotive Companies.
Are there any nearby dining options close to Northtown Automotive Companies?
Yes, nearby dining options include The Taco Man for Mexican cuisine and Duff's Famous Wings for American chicken dishes, offering customers convenient places to eat during their visit.
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