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Northtown Automotive Companies

4.2
(551 reviews)

Business Details

1135 Millersport Highway, Amherst, NY
14226, United States
(716) 638-2500
https://www.northtownauto.com

About

Car Dealer
Since 1969 Northtown Automotive Companies has expanded from a small used car operation in the Northtown's of Buffalo to 12 State-of-the-Art retail operations representing 20 separate franchises including: Toyota, Volkswagen, KIA, Mazda, Chrysler, Jeep, Dodge, Ram, ProMaster, FIAT, Honda, Lexus, Subaru, Hyundai, Genesis, Land Rover, Volvo, Porsche, Jaguar, Mahindra, and Northtown Collision Centre. A commitment was made over the past 6 years to modernize our facilities across our portfolio, designing our facilities with two people in mind: our customers and our associates. Our strategy has paid off ensuring our customers receive the best possible service while simultaneously making sure our Northtown family has the necessary working environment to provide the best in customer service. We are proud of our 800+ associates we like to call "family" as well as our consistent emphasis on creating a family environment from our owners to our front-line employees. Our strength comes from a longstanding commitment to live by the "golden rule" each and every day treating our customers and fellow workers the way we would want to be treated: with respect, fairness, kindness and dignity. We've received numerous accolades including the Buffalo Niagara Business Ethics Award, the Elite of Lexus, Chrysler 5 Star Certification and Time Magazine's Quality Dealer Awards. But perhaps our biggest accomplishments come from playing an active role in our community where we support vital endeavors such as the Kaleida Health Foundation, Millard Fillmore Suburban Hospital, The Northtown Center of Amherst and Children's Hospital of Buffalo Foundation, to name a few.

Details

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Location

Northtown Automotive Companies
1135 Millersport Highway, Amherst, NY
14226, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed

Reviews

4.2
551 reviews
5 stars
348
4 stars
94
3 stars
28
2 stars
15
1 star
66
  • SS
    Salvatore
    Apr 1, 2026
    1.0
    Be sure to bring an authorized code reader or mechanic when purchasing a vehicle from them, especially if its certified preowned. Do your due diligence because they will lie, even about the smallest of things. They stored diagnostic trouble codes, then misrepresented the vehicle’s condition. Deceptive trade practices, dont be fooled, they do it all!
  • AG
    Alex Gutt
    Mar 3, 2026
    1.0
    Northtown is getting worse and worse.
  • YP
    Yah's Design PJB
    Feb 12, 2026
    5.0
    Great group of guys
  • NJ
    Neff Jelson
    Aug 15, 2021
    1.0
    Have a lease for two years so far. 6 months ago had just a flat tire and the car doesn't come with a spare. Took Northtown over a week to replace the tire. After 4 days I called for an update and whomever took the call never notified anyone why the car was brought in. Took another 5 days to replace the tire and refused to supply a rental so I had no vehicle for 9 days. Last week the clutch burnt out. Volkswagen Jetta with 20,000 miles. Was told it'll take a week till they can get to the repair and refused a rental with an attitude. Was treated like I was ignorant to request a vehicle till the repair was completed. Worst customer service I've ever experienced in any industry. I originally planned on buying my next vehicle from Northtown . Obviously I'm never giving them my business ever again. Normally I'd keep treatment like this to myself but now that it seems to be their M.O. whenever I hear anyone discussing buying or leasing a vehicle I will go out of my way to save as many people I can from experiencing the worst customer service.
  • TP
    Tamisha Pattison
    Aug 15, 2015
    5.0
    What a great day ! I leased a Subaru CrossTrek XV and couldn't be happier ! Dave Baritot is a true professional. Subaru is very lucky to have such a nice well mannered professional salesman. Dave was very informative. Listened and understood what we could afford and worked with us to achieve that goal. I would recommend Dave to any one who wants to buy a Subaru. When we are ready again to lease or buy I'm hoping Dave is still there to work with. Thank You again for all your help Dave Baritot !!

Frequently Asked Questions About Northtown Automotive Companies

What are the operating hours of Northtown Automotive Companies?

Northtown Automotive Companies are open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.

What COVID-19 mask policy does Northtown Automotive Companies follow?

As of February 10th, 2022, masks are no longer required indoors at Northtown Automotive Companies, but employees and patrons who wish to wear masks are encouraged to continue doing so.

Brand Certified Facts from Northtown Automotive Companies

This information is certified by Northtown Automotive Companies and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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