Business Details
About
Car DealerSubaru Dealer
Welcome to Northtown Subaru.
Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click.
Northtown Subaru will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used-car customers as it does for new 2019-2020 Subaru customers. If you want to be pressured into a purchase, you had best go elsewhere.
In addition to helping drivers find the perfect Subaru match, Northtown Subaru also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other services, such as auto-glass repairs, transmission repairs, and wheel repairs. And, for drivers who prefer to work on their Subaru themselves, we have a variety of manufacturer-certified parts (i.e., oil filters, batteries, windshield wipers...).
To learn more about Northtown Subaru, our impressive lineup of new Forester, Outback, Legacy, Impreza, Ascent, WRX, and used-car models, or rave-worthy service, contact us today. Or visit us in person. We're conveniently located at 3675 Sheridan Dr Amherst, New York.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
3,273 reviews
5 stars
2,851
4 stars
204
3 stars
53
2 stars41
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the car buying process.
Sales Experience
Numerous reviews highlighted a positive and stress-free sales experience, with salespeople being patient and attentive to customer needs.
Service Issues
Some customers reported negative experiences with service, including rude interactions and dissatisfaction with repair costs.
Overall Satisfaction
Overall, customers expressed high satisfaction with their purchases and the dealership, often mentioning repeat business.
- ZKZach Kindron1 day ago5.0My experience with both Nelson and Amani was superb, they could not have been nicer or more helpful to me in purchasing this vehicle
- APalana ponder1 day ago5.0I had the pleasure of working with Caleb who gave me nothing but 10/10 service. He listened to my key points and never tried to change my mind which is rare and appreciated when walking into a situation like this. Even when approached with a few obstacles Caleb never gave up or made me feel unconfident that we couldn’t find something right just for me. I would trust him time and time again to find me my perfect car … which I love. Thank you caleb!!
- BHBridgit Hayes4 days ago5.0The folks at Northtown Subaru are friendly and understanding. I was initially assisted by Frankie who was very knowledgeable and kind. Ultimately, I ended up buying my beaut of a car from Dan who was easy-going and enthusiastic to help me find the right fit. Dan made sure I had everything I needed to consider before making my purchase!
- MSMichael Soltis5 days ago5.0Received a coupon in the mail for the new location on transit road for service on our 2024 Subaru. Had the oil changed and tires rotated,invoice was zero.they had us in and out in 25 minutes.What impressed me most was the friendless of the staff.Yousef showed me all the features of the car which I didn't have a clue what most of them were.We live near Springville which is a long drive but bottom line is we will get all of our service done here.Thank you North Town.
- JGJon GravantiDec 23, 20255.0Adam was wonderful to work with. We came in having an idea of the car we wanted and he went over everything in detail with us. He was very patient in explaining the benefits of each type of car until we found the one that liked best. We are very pleased we chose Adam and Northtown for our auto needs. We love our Subaru!!
Frequently Asked Questions About Northtown Subaru
What are the regular business hours for Northtown Subaru?
Northtown Subaru is open Monday through Friday from 9:00 AM to 7:00 PM and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Where is Northtown Subaru located?
Northtown Subaru is located at 3930 Sheridan Drive, Amherst, NY 14226, USA.
What types of Subaru vehicles are available at Northtown Subaru?
Northtown Subaru offers new and used Subaru models including Impreza, Crosstrek, Forester, Outback, Legacy, and WRX/STi.
Does Northtown Subaru offer vehicle repair and maintenance services?
Yes, Northtown Subaru has a state-of-the-art auto repair shop providing routine maintenance, auto-glass repairs, transmission repairs, wheel repairs, and offers manufacturer-certified parts for self-servicing.
What payment options does Northtown Subaru accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Are masks required when visiting Northtown Subaru due to COVID-19?
Starting February 10th, 2022, masks are no longer required indoors at Northtown Subaru though employees and patrons who wish to wear masks are encouraged to do so.
Can I contact Northtown Subaru by email?
Yes, you can email Northtown Subaru at questions@northtownauto.com for inquiries.
What nearby car dealerships are close to Northtown Subaru?
Nearby car dealerships include Northtown Hyundai, Mazda USA, Northtown Kia, Northtown Mazda, and Northtown World Auto Center, providing options for different automotive brands in the area.
Are there any nearby restaurants where I can eat before or after visiting Northtown Subaru?
Yes, the Sheridan Family Restaurant is nearby and offers American and Greek cuisine, a convenient dining option when visiting Northtown Subaru.
What medical facilities are located near Northtown Subaru in case of emergencies or appointments?
Nearby medical centers include WellNow Urgent Care, Dent Neurologic Institute, and Advanced Care Physical Therapy Head & Neck Center among others for urgent care, therapy, or specialist visits.