Business Details
About
Car DealerSubaru Dealer
Welcome to Northtown Subaru.
Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click.
Northtown Subaru will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used-car customers as it does for new 2019-2020 Subaru customers. If you want to be pressured into a purchase, you had best go elsewhere.
In addition to helping drivers find the perfect Subaru match, Northtown Subaru also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other services, such as auto-glass repairs, transmission repairs, and wheel repairs. And, for drivers who prefer to work on their Subaru themselves, we have a variety of manufacturer-certified parts (i.e., oil filters, batteries, windshield wipers...).
To learn more about Northtown Subaru, our impressive lineup of new Forester, Outback, Legacy, Impreza, Ascent, WRX, and used-car models, or rave-worthy service, contact us today. Or visit us in person. We're conveniently located at 3675 Sheridan Dr Amherst, New York.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
3,244 reviews
5 stars
2,825
4 stars
204
3 stars
53
2 stars38
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their willingness to go the extra mile to ensure satisfaction.
Sales Experience
Many reviews noted the low-pressure sales environment, with salespeople being described as patient, informative, and attentive to customer needs.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their car-buying experience, often mentioning they would recommend the dealership to others.
Knowledgeable Staff
Numerous reviews emphasized the staff's expertise regarding vehicles, with many customers appreciating detailed explanations and assistance throughout the purchasing process.
Service Issues
A few customers reported negative experiences related to service department interactions, citing issues with communication and perceived rudeness.
- KSK S1 day ago5.0Dan was a great guide in the whole car buying experience. He answered all of our questions and gave us a great customer experience. We would definitely give him our business again.
- JCJanice Cheney3 days ago5.0Just purchased my third Subaru & I’m very happy with the whole experience. Stephen N was very helpful and accommodating with every aspect of the purchasing process.
- EWEddie Wade3 days ago5.0Had a great experience buying my Outback from Northtown Subaru! Dan was amazingly helpful with all my questions and was nothing but honest and straight forward with everything. The team at Northtown Subaru are top notch and if you’re looking to buy a new or used car this is the place you want to go!! Dan really was the best I’ve ever dealt with and I’ve bought cars from everywhere!!
- WTWalter ThermidorOct 28, 20255.0The Northtown Subaru Crew made sure that someone greets the customer at the door and directs you to where you need to go. They are knowledgeable and organized to maintain productivity I presume. Brandon took time to go over every detail regarding the product to ensure my satisfaction. I found in him someone who is helping to raise the Northtown organization profile and prestige through his resourcefulness and professionalism. He was eager to do outstanding business with his positive outlook and influence.
- SKSue KaneOct 27, 20255.0Great place to purchase a vehicle! The dealership is clean and comfortable with friendly and knowledgeable associates. Stephen was really great made us feel at ease and spent allot time with us. He was friendly, curtious and so patient with me. Stephen explained everything about the new car and let me drive several before I made my choice. Made it easy and smooth. I will tell people I know that are looking for a vehicle to spend some time there. Thank you again Stephen! Carl and I appreciate everything you did and all the extra steps to make us feel at ease.
Frequently Asked Questions About Northtown Subaru
What are the regular business hours for Northtown Subaru?
Northtown Subaru is open Monday through Friday from 9:00 AM to 7:00 PM and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Where is Northtown Subaru located?
Northtown Subaru is located at 3930 Sheridan Drive, Amherst, NY 14226, USA.
What types of Subaru vehicles are available at Northtown Subaru?
Northtown Subaru offers new and used Subaru models including Impreza, Crosstrek, Forester, Outback, Legacy, and WRX/STi.
Does Northtown Subaru offer vehicle repair and maintenance services?
Yes, Northtown Subaru has a state-of-the-art auto repair shop providing routine maintenance, auto-glass repairs, transmission repairs, wheel repairs, and offers manufacturer-certified parts for self-servicing.
What payment options does Northtown Subaru accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Are masks required when visiting Northtown Subaru due to COVID-19?
Starting February 10th, 2022, masks are no longer required indoors at Northtown Subaru though employees and patrons who wish to wear masks are encouraged to do so.
Can I contact Northtown Subaru by email?
Yes, you can email Northtown Subaru at questions@northtownauto.com for inquiries.
What nearby car dealerships are close to Northtown Subaru?
Nearby car dealerships include Northtown Hyundai, Mazda USA, Northtown Kia, Northtown Mazda, and Northtown World Auto Center, providing options for different automotive brands in the area.
Are there any nearby restaurants where I can eat before or after visiting Northtown Subaru?
Yes, the Sheridan Family Restaurant is nearby and offers American and Greek cuisine, a convenient dining option when visiting Northtown Subaru.
What medical facilities are located near Northtown Subaru in case of emergencies or appointments?
Nearby medical centers include WellNow Urgent Care, Dent Neurologic Institute, and Advanced Care Physical Therapy Head & Neck Center among others for urgent care, therapy, or specialist visits.