Brand Certified
Northtown Mazda
4.7(2678 reviews)
Certified by Northtown Mazda • Mar 01, 2026
Business Details
3920 Sheridan Drive, Amherst, NY
14226, United States
Certified by Northtown Mazda • Mar 01, 2026
(716) 217-2392
Certified by Northtown Mazda • Mar 01, 2026
https://www.northtownmazda.com/
Certified by Northtown Mazda • Mar 01, 2026
About
Certified by Northtown Mazda • Mar 01, 2026
Car DealerMazda Dealer
Welcome to Northtown Mazda.
Thank you for considering Northtown Mazda for buying and maintaining your next and/or current Mazda. We wanted to put our customers' first and to show how serious we are with this commitment we've built a brand new state-of-the-art Mazda dealership loaded with technology and amenities.
This is the first Mazda dealership in the U.S. built with the new customer focused floor plan. Our customers' are free to help themselves to premium coffee, freshly baked cookies and free WiFi while they relax in front of our two-way fireplace. We also have free cable television, and charge stations for all your mobile devices.
If you're in need of a ride back home or place of work, we've got you covered with our shuttle service. They'll provide you transport to and from your destination while your Mazda gets the white glove treatment. We look forward to seeing you soon. Click HERE for directions.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Northtown Mazda • Mar 01, 2026
Hours
Certified by Northtown Mazda • Mar 01, 2026
Reviews
4.7
2,678 reviews
5 stars
2,339
4 stars
159
3 stars24
2 stars38
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the car-buying process.
Sales Experience
Many reviews highlighted a smooth, low-pressure sales experience, with salespeople like Mohammed, Josh, and Aaron receiving specific commendations.
Follow-Up Support
Several customers expressed satisfaction with the follow-up support provided by sales staff, ensuring they felt comfortable with their purchases.
Service Issues
A few reviews mentioned negative experiences with service appointments and communication, indicating room for improvement in service department responsiveness.
- MBMichelle Bass3 days ago5.0My experience with Aaron was amazing at Northtown Mazda. It was my first time going through a dealership and he answered my million questions. He always found a solution to anything that came up. He made the experience easy and exciting. He is super informative and knowledgeable about the process and Mazdas in general. Aaron went above and beyond to help me and I really appreciate everything he did to help. Absolutely recommend him to anyone looking for a car he will make the process a piece of cake!!
- DJDan Case Jr.Feb 25, 20265.0My time at Northtown Mazda was the best dealership service experience I have ever had. Jessica provided a warm greeting and fantastic communication from the moment I arrived, and this continued throughout my time there. This is the only dealership I plan to visit in this area from now on.
- MCmichelle chromyFeb 24, 20265.0Mohammed got my son into not only his first car, but his dream car with such ease! He is very personable and down to earth, and was a pleasure to work with! My son enjoyed him and the entire staff. Mohammed and John in finance both worked amazingly at straightening out a few hiccups with the bank and made the entore process an awesome first experience for my son. I will recommend them and Northtown to all friends and family going forward! Thank you!!
- SBScott BadoFeb 23, 20265.0Just picked up our new Mazda 3 from Northtown Mazda and it’s great! Brandan was our salesperson and he was the best! Everyone was friendly and helpful. Also, thank you to Nicole and Stephanie.
- AEAngela EdmondFeb 12, 20265.0Keiran was so awesome! He answered all of my questions, guided me through steps that I wasn’t too familiar with since it was my first time buying a car by myself and even helped me clean out my car so that I could leave with it that day! He made sure that I left extremely satisfied and I would highly recommend his as a sales consultant to someone looking to buy a Mazda from this location in the future
Frequently Asked Questions About Northtown Mazda
What are the operating hours of Northtown Mazda?
Northtown Mazda is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Northtown Mazda located?
Northtown Mazda is located at 3920 Sheridan Drive, Amherst, NY 14226, USA.
What Mazda models are available at Northtown Mazda?
Northtown Mazda offers Mazda3, Mazda6, Mazda CX-3, CX-30, CX-5, CX-9, and Mazda Miata MX-5 models.
Which payment options does Northtown Mazda accept?
Northtown Mazda accepts American Express, Discover, MasterCard, and Visa.
What services does Northtown Mazda provide?
They provide Mazda sales, service, parts, and financing options.
Is mask-wearing required at Northtown Mazda?
As of February 10, 2022, masks are no longer required indoors, but customers and employees can choose to wear masks if they wish.
Does Northtown Mazda offer any amenities for customers waiting?
Yes, customers can enjoy premium coffee, freshly baked cookies, free WiFi, cable TV, and charging stations while relaxing by the two-way fireplace.
Is there shuttle service available at Northtown Mazda?
Yes, Northtown Mazda offers shuttle service to transport customers to and from home or work while their vehicle is serviced.
What nearby automotive services are close to Northtown Mazda?
Nearby you can find Northtown KIA, Northtown Hyundai, Northtown Subaru, and Northtown Collision Centre, providing additional automotive sales and repair services.
Are there any nearby restaurants or places to eat near Northtown Mazda?
Yes, the Sheridan Family Restaurant, known for American and Greek cuisine, is nearby for a meal before or after your visit.
What medical services are located near Northtown Mazda?
Several medical services are nearby, including UBNS Neurosurgery, Quest Diagnostics, Snyder OB-GYN, and WellNow Urgent Care, offering various health care options.
Brand Certified Facts from Northtown Mazda
This information is certified by Northtown Mazda and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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