Northtown Mazda

Reviews

• JK

  J K

  5 days ago
  5.0
  Working with Mo and the team has made this the best new car buying experience I have ever had. Everything was clearly explained with no pressure regarding my choices. Empathy and understanding are the first things I observed My CX-5 is by far the best new vehicle I have ever owned. My husband said we will be a repeat customer. I will encourage all my friends to consider talking to Mo and the team at Northtown Mazda before buying a new car elsewhere. Five Stars. Thank you.
• DD

  Dr Victor Ubiles PT DPT

  Nov 25, 2025
  5.0
  Ended up working with Josh Schulenberg to purchase a nice used vehicle. He was great to work with, very kind, not too pushy, and listened to what I was looking for as a buyer. He was very accommodating and met every one of my requirements for purchase. Highly recommend stopping in & asking for Josh Schulenberg if you are in the market for a new or used car.
• WL

  William Laugeman

  Nov 25, 2025
  5.0
  I purchased a used 2024 Nissan from Aaron at Northtown. Aaron was extremely helpful throughout the buying process. Northtown was my first stop, but Aaron took the time to show me every vehicle I wanted to see. I visited other dealerships, but ultimately came back because of his genuine approach. Very happy with the vehicle and the process.
• WB

  Wes Beck

  Nov 15, 2025
  5.0
  Just leased our first car (Mazda CX-50). What a great experience! The salesman, Mohammed Faouri, was a pleasure to work with. Wasn't pushy at all... just showed us a few models, explained some options we had, and worked with us to get the price we wanted. He was very clear on all the fine print, no hidden fees or moving numbers around to try and confuse us... just a very straightforward, clear-to-understand contract. His assistant, Nar, was fantastic also. I highly recommend anyone looking for a new car to check them out.
• RF

  Ron Fish

  Nov 5, 2025
  1.0
  I like Mazda, but not this dealership. When I purchased my car, I ended up having to go to Rochester as this dealership was to difficult to deal with. I unfortunately have used them for routine service/oil changes and typically have to wait over 1-1/2 to 2 hours for an oil change. I even paid for a tire rotation one time and then noticed that had never rotated the tires, one of the rims had a dent from a curb which is how I new. I had to go back a second time to get the tires rotated where they were proud to say there would be no charge for that appointment, I was like "no kidding, because I had already paid for it the first time." Yesterday I had an appointment for an oil change at 3:15. Unfortunately I was running late at work and called the dealership to see if if was ok if I was to arrive 15 to 20 minutes late. The person that took my call placed me on hold and then came back on line after checking and sayin that was no problem at all. I showed up at 3:35 and was then told since I was late for my appointment, I would need to come back 3 hours later. I informed the gentleman, who was very nice, that I had called and was told it wasn't an issue. He said that must have been the call center and that I would still need to come back. After informing him of what I thought of their dealership and my experience with the service there he said he could see about fitting me in but I told him not to bother. I left and on my way home stopped at Valvoline Instant Oil change on Transit Rd. I was taken right away, had a full service oil change performed in under 15 minutes and was treated very professionally by the staff and especially the Manager Tony. I have one prepaid oil change remaining with Northtown and if it wasn't for that, I'd guarantee I'd never go back for basic service ever again.

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