Business Details
About
Car DealerKia Dealer
Welcome to Northtown Honda.
Here at Northtown Kia, we're committed to providing our customers with the ultimate dealership experience. From being able to conveniently purchase a vehicle online to our comprehensive selection of new Kia models, budget-friendly used cars and Kia leases, there's a variety of reasons why our customers continue to return to us.
We've gone all out on this world class KIA dealership and our service drive. We've laid down heated tiles in the service drive floor, this way no matter how cold or how much snow Buffalo gets, you can count on Northtown Kia Service always being nice and toasty.
If you feel like relaxing while your vehicle is being serviced we offer a complimentary coffee bar, Otis Meyer chocolate chip cookies that are freshly baked every few hours as well as free Wi-Fi, and charging stations.
If you have to get back home or to work no problem, we've go you covered with our shuttle service. They'll provide you transport to and from your destination while your car gets the white glove treatment as well.
Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve.
Details
- DebitAvailable
- Mobile paymentsNot available
- Accepts checksNot available
Location
Hours
Reviews
4.8
4,530 reviews
5 stars
4,061
4 stars
228
3 stars53
2 stars46
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to go above and beyond to ensure a positive car buying experience.
Sales Experience
Many reviews noted the smooth, pressure-free sales process, with salespeople providing clear information and being attentive to customer needs.
Efficiency
Numerous customers appreciated the quick and efficient buying process, often mentioning minimal wait times and seamless paperwork.
Product Knowledge
Sales representatives were frequently commended for their extensive knowledge about vehicles, helping customers make informed decisions.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences at Northtown Kia, recommending the dealership to friends and family.
- LMluke marshall4 days ago5.0Richard and team attended to our needs with the lease of a Sportage. The experience was friendly, stress-free and transparent. They even arranged an introduction to an insurance broker when our existing insurance provider in Illinois advised they did not cover New York. I highly recommend Richard and Northtown Kia.
- ACA Chung6 days ago5.0Got my first Kia here. Northtown team was very professional and friendly who understood my needs rather than just a car sale. Had a test drive with Bryan and worked with Joe and Simeon to get the vehicle I want at the price that works well within my budget. There was a minor issue which they addressed right away and was very quick to respond. Highly recommended!
- JWJAMES WALSH6 days ago5.0Very satisfied with the overall sales experience and results. My preferences were recognized and responses were professionally offered. The Sales representative Samantha, was very easy to deal with and helped me through the process. Because of my personal issues this year my tension level was high. I appreciated her calm and supportive efforts.
- PWPhillip WeissNov 10, 20255.0Wow!! What an experience at Northtown Kia. Their staff is exceptional in helping you find the exact vehicle with all the desired features at an amazing cost! Truly, whatever you are looking for, you will find it at Northtown. I especially want to thank Mike M. my salesperson...he walks you through each step of the process with such finesse and answering every question big or small, not making you feel silly that you asked it. He follows up with you and makes it a personal overall experience for you. I would highly recommend stopping by and seeing how Mike and his team will make the dreaded car buying/leasing process an actual enjoyable process...even during the endless pages of signing your name. Thank you!!!
- LCLaur CNov 5, 20255.0I had an outstanding experience at Northtown KIA, thanks to Justin Morton’s exceptional service. He worked with me to secure a deal that was both affordable and comfortable, with zero hassle or back and forth negotiations. While other dealerships told me a white Telluride wasn’t available, Justin went above and beyond to locate the exact color I wanted within just 24 hours! I couldn’t be happier with my new SUV and the customer service from the entire Northtown team. Everyone was so friendly and the process was quick and easy! I will be recommending Northtown from now on.
Frequently Asked Questions About Northtown Kia
What are the regular business hours of Northtown Kia?
Northtown Kia is open Monday through Friday from 9:00 AM to 7:00 PM, and on Saturdays from 9:00 AM to 5:00 PM. The dealership is closed on Sundays.
Where is Northtown Kia located?
Northtown Kia is located at 3900 Sheridan Drive, Amherst, NY 14226, United States.
What types of payment does Northtown Kia accept?
Northtown Kia accepts American Express, Cash, Discover, MasterCard, and Visa.
Which car brands and models are available at Northtown Kia?
Northtown Kia specializes in Kia vehicles. Available models include Kia Telluride, Sportage, Sorento, Optima, Forte, Stinger, Soul, Niro, Sedona, and Cadenza.
What automotive services does Northtown Kia offer?
Northtown Kia provides automotive service, Kia finance, Kia sales, used car sales, oil changes, tire rotations, and more, including a car wash and car rental services.
What COVID-19 safety measures are in place at Northtown Kia?
As of February 10, 2022, masks are no longer required indoors at Northtown Kia, but employees and patrons are encouraged to wear masks if they wish to do so.
What amenities are available while my vehicle is being serviced at Northtown Kia?
Customers can enjoy a complimentary coffee bar, freshly baked Otis Meyer chocolate chip cookies, free Wi-Fi, and charging stations while their vehicle is serviced. There's also a shuttle service to help you get to your destination.
How can I contact Northtown Kia for inquiries?
You can contact Northtown Kia by phone at +1 716-217-2390 or by email at questions@northtownauto.com.
Are there other automotive dealerships near Northtown Kia?
Yes, nearby automotive dealerships include Northtown Mazda, Northtown Subaru, Northtown Hyundai, and Northtown World Auto Center. These options provide additional vehicle choices and services close to Northtown Kia.
What other services or places can I find near Northtown Kia that might be useful?
Near Northtown Kia, you can find several medical services including UBNS Neurosurgery, Quest Diagnostics, and WellNow Urgent Care, as well as the Sheridan Family Restaurant for dining. These nearby facilities can be convenient if you're planning a visit or appointment around your car service.