Business Details
About
Car DealerHonda Dealer
Welcome to Northtown Honda
From before you even walk into our showroom to long after you drive home, all of our customers here at Northtown Honda are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all starts with our extensive lineup of fabulous new and used Honda models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Honda lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Honda parts on the market, you can trust the experts at Northtown Honda cover your automotive needs.
The customer service never stops once you visit us here at Northtown Honda. There's never been a better time to drop on by at our dealership here in 2277 Niagara Falls Blvd Amherst, New York, proudly serving drivers from Buffalo, Cheektowaga and West Seneca. We're very much looking forward to it.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
3,430 reviews
5 stars
2,962
4 stars
174
3 stars
58
2 stars49
1 star
187
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team for being friendly, knowledgeable, and not pushy, making the car buying process enjoyable.
Customer Service
Many reviews highlighted excellent customer service, with staff being accommodating, patient, and attentive to customer needs.
Service Department Issues
Several customers reported dissatisfaction with the service department, citing problems with vehicle maintenance and trustworthiness.
Overall Satisfaction
Most customers expressed high levels of satisfaction with their vehicle purchases and the overall experience at the dealership.
Staff Recommendations
Specific salespeople, such as Hawraa, Nick, and Karar, received multiple recommendations for their exceptional service.
- TCTony C1 day ago5.0Hawraa and the staff at Northtown provided an efficient, friendly, no-nonsense sales experience and answered all my questions along the way, making it easy to close on a great deal!
- DMDi Ullah Md Mohabbat6 days ago5.0Amazing customer service, great options to choose, great car! I am really impressed! Specially Peter, he is an amazing person. He helped me a lot. Very efficient and cooperative.
- CKCory Kuhns6 days ago5.0We recently purchased a vehicle from Northtown Honda, and the experience was smooth and stress-free. Our salesman, Antonio Gragnaniello, was professional, knowledgeable, and attentive throughout the process. He took the time to answer all of our questions and made sure we felt comfortable with every step. We appreciate the excellent service and would gladly recommend Northtown Honda and Antonio to anyone looking for a new car.
- MLMollie LicastroNov 5, 20254.0Brock Elbanna was a patient and knowledgeable salesperson. He worked with our budget and helped me find the kind of car I felt was right for me. There was a small issue with the transferring of my plates, but the problem was rectified quickly. I needed to bring the brand new car back for the service department to look at it the day after I purchased it due to a noise in the back of the of the vehicle. The noise was just a clamp that had not been removed before transport to the dealership. The issue was rectified and I am very pleased with my vehicle. Mike, the service manager helped with the problem. Overall, the sales department and service department were accommodating. I would recommend this dealership.
- DSDr. Murad SalehOct 26, 20255.0I originally went to Northtown Honda just to visit and explore some options, but Nicholas completely changed my experience — in a great way. His professionalism, knowledge, and friendly approach made everything simple and clear. He helped me lease my new 2025 Honda Accord, and I couldn’t be happier with the decision. Nicholas was patient, honest, and never pushy. He took the time to explain every detail, answered all my questions, and made sure I got the best deal possible. I truly appreciate his excellent service and genuine care for his customers. Highly recommend working with him if you’re looking for a smooth and enjoyable car-buying experience! 🚗👏
Frequently Asked Questions About Northtown Honda
What are the business hours of Northtown Honda?
Northtown Honda is open Monday through Friday from 9:00 AM to 7:00 PM, and on Saturday from 9:00 AM to 5:00 PM. The dealership is closed on Sundays.
Where is Northtown Honda located?
Northtown Honda is located at 2277 Niagara Falls Blvd., Amherst, NY 14228, United States.
What car brands and models does Northtown Honda offer?
Northtown Honda offers a lineup of Honda vehicles including the Accord, Civic, Clarity Plug-In Hybrid, CR-V, Fit, HR-V, Odyssey, Pilot, and Ridgeline.
What types of payment methods does Northtown Honda accept?
Northtown Honda accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
What automotive services are available at Northtown Honda?
Northtown Honda offers Honda sales, service, parts, financing, oil changes, brakes, wheel alignment, tires, warranty support, and recall services.
What COVID-19 safety measures are in place at Northtown Honda?
As of February 10th, 2022, masks are no longer required indoors at Northtown Honda, following New York State guidelines. However, employees and customers are encouraged to continue wearing masks if they prefer.
Can I get my oil changed at Northtown Honda?
Yes, Northtown Honda provides oil change services as part of their automotive maintenance offerings.
What nearby places can I visit when I come to Northtown Honda?
Nearby places include Shannon Pub for dining, Dollar General for shopping, and Kani Japanese and Thai restaurant if you're looking for Asian cuisine before or after visiting Northtown Honda.
Is there a gas station near Northtown Honda?
Yes, the Valero gas station and convenience store is nearby, making it convenient for fueling your vehicle before or after your visit to Northtown Honda.
Are there any automotive service centers close to Northtown Honda?
Yes, WNY One Stop Automotive is close by, offering automotive repair, oil changes, and tire services that complement Northtown Honda's offerings.