We're excited to share that our brand new state of the art dealership is now open at our new location at 621 Getzville Rd. Amherst, NY 14226.
Welcome to Northtown Land Rover. Whether you’re looking for legendary off-road capabilities or to conquer the Buffalo winter roads, Land Rover offers exceptional style and sense of adventure for all.
At Northtown, we’re proud to be the exclusive Land Rover dealer in Western New York. Our friendly team is ready to help you pick out the perfect luxury SUV, and provide trusted service to keep your Land Rover running smoothly for years to come.
Celebrating 50 years in Western New York
As part of the Northtown Auto family, we’re celebrating the 50th anniversary of our family-owned business. From day one, our philosophy has been inspired by the Golden Rule – treat others the way you’d have them treat you. From our most loyal customer to our newest employee, we’re all about treating people right. And that’s what you can expect when you visit Northtown Land Rover.
We can’t thank the WNY community enough for the support and loyalty – and we look forward to serving you for another 50 years.
Many customers praised the sales team, particularly Garrett and Daniella, for their professionalism, attentiveness, and smooth buying process.
Customer Service
While some reviews highlighted excellent customer service, others reported issues with communication and responsiveness, particularly in service appointments.
Service Quality
Several customers expressed dissatisfaction with the service department, citing misdiagnoses, long wait times, and poor condition of loaner vehicles.
Overall Satisfaction
There is a mix of positive and negative experiences, with some customers expressing high satisfaction with their purchases while others reported significant frustrations.
Facility and Environment
The dealership's facility received positive remarks for being clean and welcoming, contributing to a pleasant customer experience.
KM
Katherin Mansfield
Nov 12, 2025
5.0
We have been looking around for a new car recently and Adam Reesor was very helpful in our search! He showed us a variety of cars and models based on what kind of features we are generally looking for that were in our price range, and even went as far as to take us to another Northtown dealership nearby to look at more cars and get a better feel for what worked and what didn't. He answered all of our questions honestly and clearly, and really helped us to narrow down our search! If you're looking to buy a new car but are unsure of where to start, I would highly recommend Adam!
MO
Martin Ostrowski
Oct 7, 2025
5.0
This was an out of state purchase which I would not have risked if the ratings for the dealer weren't so high. I can see why the reviews are so good because my sales rep Garrett was really on top of things from start to finish. He got everything done very fast and professionally. It was a real pleasure doing business, thanks guys.
JG
John Gueli
Sep 21, 2025
1.0
Worst overall experience of purchasing vehicles in over 30 years!
First purchase less than two years ago was certified pre-owned and car was in shop over 12 times in less than 24 months. Staff are always polite and professional, but they never really solved the problems with this car which prompted me to trade in for another used car. Getting a loaner was always a long wait and then the vehicles provided were damaged and in poor condition. One smelled like vomit and had pieces broken off. Sadly, I was given this one on two occasions three months apart and it was still in bad condition, so shows they don’t care because they never even fixed their own car.
Second vehicle purchase was way too long and took too many visits back to dealership. I finally got to pick it up and it wasn’t even ready. It took almost two weeks, they failed to communicate and waited for us to sign the paperwork before telling us the car was still not ready. No explanations or ownership of the issues, they just want to seek a vehicle.
Too many options for to ever return here and now I understand why my friend ordered his Range over from the Maserati dealership instead of this place.
KF
Kim Fadeley
Sep 4, 2025
5.0
Sales team was great to work with. Smooth buying experience. Garrett made sure all our needs were met.
DS
Darien Smith
Sep 3, 2025
1.0
If I could give zero stars, I would. I’ve had two outrageous experiences with this Range Rover dealership, and it’s clear they are more interested in squeezing every dollar they can from their customers than actually providing honest, competent service.
Let me start with the first situation: I brought my vehicle in for what turned out to be a simple wheel bearing issue. Instead of identifying and fixing that, I was presented with an absurd quote of nearly $20,000 for an extensive list of “necessary” repairs. Thankfully, I trusted my gut and got a second opinion. Another reputable mechanic quickly diagnosed the real issue, just the wheel bearing, and fixed it for a tiny fraction of the price. That was my first red flag.
Fast forward to more recently: I brought the car in again, this time just to have the brakes bled. Simple enough, right? Wrong. They hit me with another ridiculous estimate, about $7,000. According to them, my car supposedly needed extensive work that simply didn’t add up with what I was experiencing. Again, I took it to an independent mechanic, who not only correctly diagnosed the issue, but did the entire job for $1,200. He even confirmed that Range Rover had misdiagnosed my vehicle, again.
At this point, it’s impossible to chalk this up to incompetence alone. It feels intentional. Either they are wildly unqualified, or they are actively trying to scam their customers, neither of which is acceptable, especially at a luxury brand dealership.
What’s most disappointing is the complete lack of integrity. You expect premium service when you own a vehicle like a Range Rover, but what you actually get here is a shameless cash grab, inflated estimates, and dishonest diagnoses.
I strongly urge anyone considering service here to get a second opinion before authorizing anything. Don’t fall for the Range Rover name, this dealership does not stand for quality or trustworthiness. Do your homework, save your money, and avoid this place at all costs.
Frequently Asked Questions About Land Rover Buffalo
What are the regular business hours for Land Rover Buffalo?
Land Rover Buffalo is open Monday through Friday from 9:00 AM to 7:00 PM and on Saturday from 9:00 AM to 5:00 PM. The dealership is closed on Sundays.
What additional hours does Land Rover Buffalo offer?
In addition to regular hours, Land Rover Buffalo offers extended hours Monday through Saturday from 7:30 AM to 9:00 PM.
Where is Land Rover Buffalo located?
Land Rover Buffalo is located at 621 Getzville Rd., Amherst, NY 14226, United States.
What Land Rover models are available at Land Rover Buffalo?
Land Rover Buffalo offers models including the Evoque, Discovery Sport, Discovery, Velar, Range Rover Sport, and Range Rover.
What services does Land Rover Buffalo provide?
They provide Land Rover sales, service, and parts to ensure your vehicle runs smoothly and is well maintained.
What payment options does Land Rover Buffalo accept?
Land Rover Buffalo accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I contact Land Rover Buffalo?
You can contact them via the main phone at +1 716-831-3100, the local phone at +1 716-780-4383, or email questions@northtownauto.com.
Which nearby car dealerships could I also visit around Land Rover Buffalo?
Nearby, you can visit Jaguar Buffalo, Northtown Volkswagen, Northtown Kia, Northtown Mazda, and Northtown Lexus for additional automotive options.
Are there any nearby car rental agencies to Land Rover Buffalo?
Yes, nearby car rental agencies include Hertz, Budget Rent A Car, Budget Car Rental, and Avis Car Rental, which could be convenient if you need a temporary vehicle.
What nearby landmarks or places of interest are close to Land Rover Buffalo?
Nearby landmarks include Temple Beth Tzedek, a local synagogue, and Restoration Church, both offering community connections you might explore before or after your visit.