Jaguar Buffalo

4.6
413 reviews

About

Jaguar DealerAuto Parts & AccessoriesAuto Repair Shop
Our Brand-New State of the Art Dealership is now open! Come visit us at our new location at 621 Getzville Rd. in Amherst NY 14226. Jaguar Buffalo is now part of Northtown Automotive Companies and its family of dealerships. We're excited to align Jaguar with Land Rover and our other luxury brands we offer. Jaguar Buffalo carries the entire line-up and we invite you to stop by to see and test drive for yourself. Jaguar is packed full of exciting models which thrill the senses, such as the sporty F-Type coupe or XE & XF Sedans. Perhaps you're looking for an SUV which is practical yet injected with the DNA of a sports car? Jaguar offers the AWD F-PACE, E-PACE & brand new All-electric I-PACE performance SUVs. The entire line up is bursting with luxury and State-of-the-art technology such as: Heads-up Display, advanced InControl multimedia systems, and advanced driving aids. Northtown Jaguar Buffalo looks forward to pampering you with white glove customer service and providing the best car purchasing experience in Buffalo & WNY. Any questions please call us at: (716) 831-3100 or to schedule a service with one of our experienced and Certified Jaguar Technicians please call: (716) 265-6368. We’ll see you then!

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Jaguar Buffalo
621 Getzville Rd., Amherst, NY
14226, United States

Hours

Reviews

4.6
413 reviews
5 stars
355
4 stars
19
3 stars
8
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and attentive service provided by staff, particularly highlighting individuals like Michelle, Becky, and Adam.

Sales Experience

Many reviews noted a seamless and efficient car buying process, with sales representatives being responsive and transparent, making customers feel valued.

Service Quality

The service department received mixed feedback; while many appreciated the quick and thorough service, some expressed dissatisfaction with high costs and unresolved vehicle issues.

Facility and Environment

The dealership's environment was described as welcoming and clean, with comfortable waiting areas and complimentary services like car washes.

Communication

Overall, communication was highlighted positively, with many customers appreciating timely updates and clear explanations, although there were some complaints about follow-up on unresolved issues.
  • SA
    Sony Abraham
    Nov 3, 2025
    5.0
    Becky was extraordinary! From start to finish, Becky was friendly, professional, and incredibly efficient. Becky listened to what we needed, offered smart suggestions, and delivered exactly what she promised — actually better than I expected in options and pricing! In addition, since I was a customer outside the local area of Buffalo, Becky created and provided videos of the cars we were interested in, provided multiple quotes for different cars, just so me and my partner could decide on the one we want to move forward with! Communication was clear and fast. It was clear to me that Becky was ready to sell a vehicle rather than wasting time. Becky cared about doing things the right way and making sure the customer was happy. In addition, Becky’s manager was a pleasure to work with from negotiating prices and being so timely on responses. I would 100% recommend them to anyone looking for a Jaguar! You can’t go wrong with selecting Becky as your sales agent and highly recommend her for your future purchase!
  • KM
    Kathleen Murphy
    Jul 30, 2025
    5.0
    I worked with Philip and Jaquar Buffalo to purchase my dream car. Philip was responsive and transparent. My personalized sales experience was efficient and hassle-free. I am a happy customer.
  • LE
    Lisa Ervin
    Jul 15, 2025
    5.0
    Jessica was incredible and the entire team services my car quickly and went above and beyond to help save on costs. I highly recommend this dealership and service department.
  • MG
    Michael Gehl
    Jun 25, 2025
    5.0
    We were very pleased with our experience at Jaguar of Buffalo, a division of North Town Automotive. Our sales representative, Austin, was extremely pleasant, professional and understanding of our situation. We had some issues with our trade-in and his calm, efficient demeanor made the sales transaction smooth and problem-free. We love our new Jag!
  • DD
    d3mJ0h
    Dec 15, 2022
    5.0
    Always pleasant and professional.

Frequently Asked Questions About Jaguar Buffalo

What types of Jaguar models are available at Jaguar Buffalo?

Jaguar Buffalo offers the full lineup including XE, XF, F-TYPE, E-PACE, I-PACE, and F-PACE models.

Where is Jaguar Buffalo located?

Jaguar Buffalo is located at 621 Getzville Rd., Amherst, NY 14226, USA.