Business Details
About
Jaguar DealerAuto Parts & AccessoriesAuto Repair Shop
Our Brand-New State of the Art Dealership is now open! Come visit us at our new location at 621 Getzville Rd. in Amherst NY 14226.
Jaguar Buffalo is now part of Northtown Automotive Companies and its family of dealerships. We're excited to align Jaguar with Land Rover and our other luxury brands we offer. Jaguar Buffalo carries the entire line-up and we invite you to stop by to see and test drive for yourself.
Jaguar is packed full of exciting models which thrill the senses, such as the sporty F-Type coupe or XE & XF Sedans. Perhaps you're looking for an SUV which is practical yet injected with the DNA of a sports car? Jaguar offers the AWD F-PACE, E-PACE & brand new All-electric I-PACE performance SUVs. The entire line up is bursting with luxury and State-of-the-art technology such as: Heads-up Display, advanced InControl multimedia systems, and advanced driving aids.
Northtown Jaguar Buffalo looks forward to pampering you with white glove customer service and providing the best car purchasing experience in Buffalo & WNY. Any questions please call us at: (716) 831-3100 or to schedule a service with one of our experienced and Certified Jaguar Technicians please call: (716) 265-6368. We’ll see you then!
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
414 reviews
5 stars
356
4 stars
19
3 stars
8
2 stars6
1 star
25
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team for being friendly, professional, and efficient, with many highlighting specific sales representatives like Becky, Adam, and Scott for their exceptional service.
Service Quality
The service department received mixed feedback; while many customers appreciated the professionalism and attentiveness of service advisors like Michelle, there were notable complaints regarding high costs and unresolved vehicle issues.
Customer Care
Overall, the dealership was recognized for its strong customer service, with many reviews mentioning the personal touch and attentiveness of staff, particularly in the service department.
Communication
Customers frequently noted clear and prompt communication from sales and service staff, contributing to a positive overall experience.
Concerns and Complaints
Some customers expressed dissatisfaction with specific service issues, including high repair costs and unresolved vehicle problems, indicating a need for improvement in service diagnostics and accountability.
- HHH HNov 27, 20255.0Exceptional sales experience! Went in to look at one type of vehicle and left with a different one. Austin B. effectively understood my needs and put me in the perfect car. He is outstanding and a credit to Northtown.
- SASony AbrahamNov 3, 20255.0Becky was extraordinary! From start to finish, Becky was friendly, professional, and incredibly efficient. Becky listened to what we needed, offered smart suggestions, and delivered exactly what she promised — actually better than I expected in options and pricing! In addition, since I was a customer outside the local area of Buffalo, Becky created and provided videos of the cars we were interested in, provided multiple quotes for different cars, just so me and my partner could decide on the one we want to move forward with! Communication was clear and fast. It was clear to me that Becky was ready to sell a vehicle rather than wasting time. Becky cared about doing things the right way and making sure the customer was happy. In addition, Becky’s manager was a pleasure to work with from negotiating prices and being so timely on responses. I would 100% recommend them to anyone looking for a Jaguar! You can’t go wrong with selecting Becky as your sales agent and highly recommend her for your future purchase!
- KMKathleen MurphyJul 30, 20255.0I worked with Philip and Jaquar Buffalo to purchase my dream car. Philip was responsive and transparent. My personalized sales experience was efficient and hassle-free. I am a happy customer.
- DRDan ReiningaJan 5, 20245.0Michelle was outstanding as was the overall experience.
Frequently Asked Questions About Jaguar Buffalo
What types of Jaguar models are available at Jaguar Buffalo?
Jaguar Buffalo offers the full lineup including XE, XF, F-TYPE, E-PACE, I-PACE, and F-PACE models.
Where is Jaguar Buffalo located?
Jaguar Buffalo is located at 621 Getzville Rd., Amherst, NY 14226, USA.
What are the business hours for Jaguar Buffalo?
Jaguar Buffalo is open Monday through Friday from 9:00 AM to 7:00 PM and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
What payment options does Jaguar Buffalo accept?
Jaguar Buffalo accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What services does Jaguar Buffalo provide?
Jaguar Buffalo offers Jaguar sales and certified Jaguar vehicle service.
Is mask-wearing required inside Jaguar Buffalo due to COVID-19?
As of February 10, 2022, masks are no longer required indoors at Jaguar Buffalo, but employees and patrons are welcome to wear masks if they choose.
How can I contact Jaguar Buffalo for questions or to schedule service?
You can reach Jaguar Buffalo at (716) 831-3100 for questions and (716) 265-6368 to schedule service. You may also email questions@northtownauto.com.
What nearby car dealerships are close to Jaguar Buffalo?
Nearby car dealerships include Northtown Land Rover, Land Rover Buffalo, Northtown Volkswagen, Northtown Kia, Northtown Mazda, Northtown Lexus, and Northtown World Auto Center, all within the local area for convenient comparison or additional services.
Are there any nearby transportation options to reach Jaguar Buffalo?
I-290 East Buffalo NY is a nearby travel route that facilitates easy access to Jaguar Buffalo for customers driving from the Buffalo area and beyond.
What local automotive repair shops are near Jaguar Buffalo?
Nearby automotive repair shops include Schmidt's Collision & Glass and Auto Collision & Glass, which might be useful for customers needing repairs or glass services near Jaguar Buffalo.