STS Trailer & Truck Equipment was founded in 1949. It is a family-owned and operated company with full sales, service, and parts facilities across Upstate New York. STS carries a complete line of tractor-trailers, heavy and light-duty truck equipment, Kalmar Ottawa Yard Trucks, and an expansive selection of parts inventory to fit the needs of its customers. We have branches in Syracuse, Buffalo, Rochester, and Albany, New York.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.