Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Albany. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Albany today!
Location
Hours
Reviews
4.4
441 reviews
5 stars
330
4 stars
47
3 stars
18
2 stars
12
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service and friendliness of the staff, particularly at the Albany Airport location.
Rental Process
The pickup and drop-off processes were frequently described as quick and easy, contributing to a positive rental experience.
Vehicle Quality
Customers appreciated the cleanliness and condition of the vehicles, although some noted issues with specific cars.
Loyalty Program Issues
Several reviews expressed frustration with the Emerald Club benefits not being honored consistently, leading to dissatisfaction among loyal customers.
- MMMark McGuinnessDec 29, 20255.0The Albany Airport National branch should be their corporate model. Friendly, quick and efficient. Highly recommend this branch. The ease of pickup and return is incredible. Their staff and service was amazing. Highly recommend.
- EMEric MorrisDec 16, 20255.0National Albany crew is top notch! Great to deal with
- SLSteve LaPentaDec 12, 20255.0I'm tired of National Car Rental jerking around there loyal customers that spend a lot of money to reach Excutive Elite status. It's seems lately they are do not honor the Excutive Elite terms and benefits!
- BCBlanca CRDec 2, 20255.0Easy rental and drop off services!!
- MBMichael BlairNov 23, 20255.0National Car Rental with their Emerald member program is outstanding. Booking online easy, great options for cars w/convenient locations for pick-up/drop-off. Car is already ready without having to stop at the counter. Ability to choose car options on site also a plus. Smaller airports require a counter check-in but always a breeze. #EmeraldMember4Life
Frequently Asked Questions About National Car Rental
Where is National Car Rental in Albany located?
National Car Rental is located at 737 Albany Shaker Rd, Albany, NY 12211, USA.
What are the operating hours of National Car Rental in Albany?
They are open daily from 6:00 AM to 12:00 AM, with a short break from 12:00 AM to 1:00 AM.
What types of car rentals does National Car Rental in Albany offer?
They offer economy, luxury, and general car rentals, including airport pick-up services.
Can I manage my car rental without visiting the counter at National Car Rental?
Yes, you can skip the counter by using the National app with Emerald Club to choose your car and manage your rental.
What payment options are accepted at National Car Rental in Albany?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does National Car Rental in Albany offer any discounts?
Yes, they provide discounts for active military members.
How can I make a reservation at National Car Rental in Albany?
You can make a reservation online via their website at https://www.nationalcar.com/en/car-rental-locations/us/ny/albany-international-airport-24ju.html.
What are some car rental agencies near National Car Rental in Albany?
Nearby car rental agencies include Alamo Rent A Car, Avis Car Rental, Dollar Car Rental, Enterprise Rent-A-Car, and Budget Rent A Car.
What airport facilities are near National Car Rental in Albany?
The Albany International Airport nearby features terminals, gates like Gate B7, baggage claim, and lounges such as the Military Courtesy Room.
What dining options are available near National Car Rental in Albany?
Nearby dining options include Silks Saratoga Bistro, Silks Bar & Casual Dine Restaurant, Starbucks, McDonald's, Chick-fil-A, Dunkin', Burger King, and Green Leaf's & Bananas.