Mr. Tire Auto Service Centers

Reviews

• CW

  Charles Walker

  Jan 5, 2026
  1.0
  walked in this.morning.guu said mgr ia not here can you come back at 940.Did exactly that,no one came out for 30 mins.Phone rang 4 times and no one would come out to answere.Left ans went to another place.
• MM

  Maysa

  Jan 5, 2026
  1.0
  I go here often when I have car troubles. But the wait is ridiculous. We wait in the waiting room for 30 minutes. And no one comes out. I understand being busy in the back. But there was no “I’ll be out there in a minute” or any acknowledgement.
• AH

  ADR HI-Gain

  Jan 1, 2026
  5.0
  Awesome experience and excellent customer service!!! I called the Colonie store and spoke to Mike who was very professional. I told him I need my wife’s tire patched that she got a flat he said bring it in. No appointment necessary being today New Year’s Day I was pleasantly surprised they were open and Mike answered the phone and provided his name. I got their approximately 3 PM. I dropped the rim/tire off. He said it be done in 30 to 40 minutes. I came back in 30 minutes it was done. My wife is extremely happy. She can now drive her car again and not have to worry. Thank you Mike and your staff for taking care of that for me. We really appreciate it. That’s why we’re repeat customers.
• BB

  Brianog

  Dec 31, 2025
  5.0
  Drove around for an hour trying to get a simple state inspection. Most places said 2 hour wait.. come back… inspection will take about 45-60 mins… could have cared less about me… popped in to Mr Tire,.. nice guy at the desk.., “sure can do it now”… was out of there in 15-20 mins… $21…. Will be bringing all my cars here in future
• JJ

  J

  Dec 14, 2025
  1.0
  Was dealing with some car problems and took it to them for an inspection on 12/12 at around 12:00pm-1:00pm. Firstly, I noticed the front desk guy was extremely rude to this customer who had some concerns about what the manager was saying, then just flat out refused him service and wouldn't let the guy speak. I figured maybe the customer was rude or something before I started paying attention so I gave them the benefit of the doubt. Then he tells me the problems with my car and how much it's going to cost to fix(extremely upcharged for everything), and then I asked for an itemized bill he was very dodgy, stating that his "computer froze" so he was only able to print 1/2 the bill. This was an obvious lie and the version of the bill he printed for me did not include 1 of the services I was apparently going to have to spend over 1,000 dollars for. He then tried to change the subject for a while to my car I imagine in hopes of me not asking for a fully itemized bill, then I asked him for it again and he gave the same excuse but eventually complied. The "proper" version of the bill didn't even say the specific service by name and just said "miscellaneous labor". I told him I was going to get quotes from other shops (since he was obviously trying to finesse me out of hundreds of dollars at least), and then he was like alright that'll be 54 dollars for the inspection, which may be standard but one it was not mentioned at all until this moment, and also on the bill it specifically said "Free Inspection with Every Visit", so I told him I wasn't going to pay for something advertised as free that wasn't told to me until last minute. He then tried to escalate the situation, saying that he wasn't going to give me the car and he was calling the cops, but he lied about calling the cops and then I called the cops since I actually wanted them to mediate the situation. Then, a few minutes later when he realized I wasn't going to be scared of police interaction, they just gave the car back. I don't want to say the entire shop or the individual mechanics are fishy or have bad customer service due to this experience alone, but I can only suspect thats the case. At the very least the front desk person definitely is rude and lied to me multiple times in our brief interaction which I suspect is how he is with all customers. I can not speak to their ability to actually work on cars though, I imagine that it's pretty good from the reviews, so if you don't care about price or don't mind being swindled out of money, then this is probably a pretty good shop.

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