Jiffy Lube

4.2
1588 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ALBANY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
1755 Central Ave, Albany, NY
12205, United States

Hours

Reviews

4.2
1,588 reviews
5 stars
1,069
4 stars
204
3 stars
80
2 stars
51
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often completing oil changes and inspections in under an hour.

Customer Service

Feedback highlighted a mix of experiences with customer service, with some praising the friendly and professional staff, while others reported rude or unhelpful interactions.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, citing hidden fees and perceived overcharging for services and parts.

Inspection Concerns

There were multiple complaints regarding the accuracy of inspections, with some customers feeling they were misled or upsold unnecessary services.
  • LD
    Lisa Damiano
    1 day ago
    3.0
    I was pleased with my service, but I felt the price was a little steep, especially with having a $25 off coupon. It still came to $100. Also I see they charge you for a supply fee. Don’t know what that is and lastly, I had a check engine light on, and one of the technicians told me to talk to the manager, and he would tell me the code. I believe I talked with the manager and he said they don’t do any code diagnosing so that was a little disappointing.
  • HG
    Hollie Gravelle
    Jan 2, 2026
    1.0
    Got here at around 12:30. Finally got my car in at 1:35-1:40. Waited an hour for my car just for the oil change. Plus the additional wait time before my car. Not to mention the cars before me were only getting inspections that also took an hour. They also did not move cars out until all bays were ready, so your car might be complete but you will sit here until the other cars are also complete. Would not come back to this location. Very inefficient. Not to mention they didn’t even reset my oil service, so my car keeps saying i need an oil change. So thats cool.
  • KM
    Ken McDermith
    Dec 30, 2025
    1.0
    My overpriced oil change took about 2 hours. I went in with a 50% off coupon. After the discount I paid $89. The invoice showed a $9.99 shop supply fee but there was no mention for what. On the way home I called the dealership for their price for a full synthetic oil change. They quoted a few non-discounted price of $99 plus tax. So Jiffy Lube is charging 50% more before their discount. This is my last trip to Jiffy Lube. They are just too expensive.
  • TD
    Timothy Doak
    Dec 29, 2025
    3.0
    Had my oil change which was approximately 30 minutes (double what they said). However why I'm giving 3 stars is because it took over 2 hours from pulling into the business, to then leaving. At first I thought the many cars coming in at one time would be faster, it actually made things a big delayed (IMO) because some cars needed more work than others. I would most likely go again, however I would certainly bring something to do while you wait.
  • RT
    Ruth Taber-Horne
    Dec 27, 2025
    1.0
    I brought my sister's car in and told the attendant I needed an inspection and an oil change, as there was a message that popped up upon car start that said it was overdue for service. The inspector called me in to tell me that it didn't pass due to the tire treads being too warn down, and showed me dirty filters and said they needed to be changed. I called my sister to approve the filter change and she did. She also asked how the breaks were as she'd recently noticed a grinding noise. The inspector asked the other mechanic in the garage, who said that the brakes were fine. When I got back into the car to bring it home, I noticed that the mechanics had left the box for one of the filters in the car, and that the service I'd requested hadn't been done, since the message still popped up. The real problem came up today when my sister brought the car to Mavis to get new tires. The mechanic there told her that her brakes were completely worn down, meaning metal was scraping against metal and causing grooves in the rotor. Which means that the mechanic at Jiffy Lube either didn't actually check the brakes or he did but didn't want to make the effort required to change the brakes. Either way we were lied to about the condition of her car, which is unacceptable.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service