Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who provided exceptional service.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including cars smelling of smoke or being dirty upon pickup.
Reservation Issues
Multiple customers experienced problems with reservations, including unavailability of reserved vehicles and delays in service.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing unexpected charges and high costs compared to other rental services.
Overall Experience
While many customers had positive experiences, there were significant complaints about service inconsistencies and management issues.