Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Albany, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Central Avenue location today.
Location
Hours
Reviews
4.4
680 reviews
5 stars
510
4 stars
68
3 stars
32
2 stars
14
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees who provided exceptional service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and condition, including cars smelling of smoke or being dirty upon pickup.
Reservation Issues
There were multiple complaints about unavailability of reserved vehicles and long wait times, leading to frustration among customers.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs and unexpected charges, particularly in relation to insurance and upgrades.
Overall Experience
While many customers had positive experiences, there were significant reports of poor service and management issues at certain locations.
- GGGinger4 days ago1.0If you really need a car... DON'T RENT HERE. l rented a car and made a reservation for them to pick me up. No show. Put me on hold when I called. Dropped my call. On hold again. Dropped again when the place closed. This is the second time they've stiffed me like that, fool me twice shame on me I guess. The owner should fire whoever the closers are, they are probably costing them thousands of dollars in lost business due to sheer laziness.
- HSHenry SternDec 31, 20254.0Staff were kind and helpful, and pickup was super easy. However, my Mitsubishi Mirage smelled like cigarette smoke and was slightly dirty in the nooks and crannies. Wish this location was open a little later into the afternoon on Sundays, but was glad there was no extra charge to drop off over at the train station on the Rensselaer side of the river!
- JBJanine BairdDec 2, 20255.0The customer service at 900 Central Ave is excellent. I had an issue with my rental car that I picked up the same day. An hour before closing, Wallace arranged for the car to be picked up and new rental car delivered all at the same time. The complex switch happened within 2 hours of my call to enterprise. My day ended positive and relaxed. Thank you for fast service and caring for the needs of the customer.
- SKSohaib KhanDec 1, 20255.0rented a 2024 Toyota Corolla from Thursday to Sunday (9:00 PM) for a trip to Canada (Toronto) and had an amazing experience. The whole team was friendly and professional, especially Jay, who made everything easy and smooth. I forgot my AUX device in the car, and when I came back the next day, they had it ready for me no issues at all. The front desk lady even offered me a free extra one, which was very kind. Great service, great staff, and a hassle-free rental. Highly recommend!
- JLjames lawsonNov 28, 20255.0Wallace an his team are very accommodating and quick friendly and it was a pleasure rented a car for the holiday was looking for jetta unfortunately got nissan but he was super cool an fixed my rate for smaller car. Will totally use this location in the future car was clean an neat as well as the establishment an all of the workers will totally recommend to any one renting a car
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Albany, NY?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.
What are the business hours for Enterprise Rent-A-Car at 900 Central Ave, Albany?
The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.
Where is Enterprise Rent-A-Car located in Albany?
Enterprise Rent-A-Car is located at 900 Central Ave, Albany, NY 12206.
How can I make a reservation for a rental car at this location?
You can reserve a rental car online at http://enterprise.com/reserve or visit their website for more details.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Check, Discover, MasterCard, and Visa for rental payments.
Is Enterprise Rent-A-Car open on weekends in Albany?
Yes, they are open on Saturdays from 9:00 AM to 1:00 PM and Sundays from 9:00 AM to 12:00 PM.
Are there any nearby places to grab food after renting a car at Enterprise?
Yes, nearby food options include Bento Sushi, Crown Pizza, Five Guys, Popeyes, Subway, and WING.STOP if you want a quick meal after your rental.
What nearby amenities are available for someone visiting Enterprise Rent-A-Car in Albany?
Nearby amenities include Hannaford Supermarkets for groceries, Hannaford Pharmacy, and The Laundry Room Of Albany for laundry needs, making it convenient to run multiple errands around your rental.
Are there nearby transportation or automotive services close to Enterprise Rent-A-Car?
Yes, Edward C. Mangione Locksmiths and Armory Chrysler Dodge Jeep Ram Fiat of Albany offer automotive repair and services nearby. There's also U-Haul Neighborhood Dealer for truck rentals.
Does Enterprise Rent-A-Car offer any special discounts or promotions?
They offer great weekend rates which you can book online to enjoy savings on your rental car.