Enterprise Rent-A-Car

4.2
780 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

737 Albany Shaker Rd, Albany, NY
12211, United States
(844) 934-1076
https://www.enterprise.com/en/car-rental/locations/us/ny/albany-international-airport-24jx.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Albany International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Albany International Airport today.

Location

Enterprise Rent-A-Car
737 Albany Shaker Rd, Albany, NY
12211, United States

Hours

Reviews

4.2
780 reviews
5 stars
539
4 stars
86
3 stars
38
2 stars
31
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.

Efficiency

Customers frequently noted the quick and smooth check-in and check-out processes, with minimal waiting times.

Vehicle Quality

Most reviews mentioned clean, well-maintained vehicles, although there were some complaints about specific issues with cars.

Reservation Issues

Several customers reported problems with reservations, including being charged more than expected and not receiving the vehicle they reserved.

Overall Satisfaction

Despite some negative experiences, many customers expressed loyalty to Enterprise and satisfaction with their rental experiences.
  • NP
    Nicoy Pusey
    Jan 4, 2026
    5.0
    The level of professionalism at this location is unmatched. I’m beyond satisfied with the excellent service received.
  • JF
    John Farnsworth
    Jan 3, 2026
    5.0
    Our pick up and drop off from the Albany AirPort location were a breeze!! The attendants were polite, friendly and super helpful as we had a lot of questions because we were travelling to Canada 🇨🇦🤩 In particular, thank you, Brandon, for your hard work making our return so easy! I think we left a charger I. The car, but that’s a small price to pay for such an easy experience renting a car!
  • MS
    Moriah S.
    Dec 29, 2025
    5.0
    Super fast, excellent service. The guys at the booth were very friendly and helpful. I was in and out with my reserved vehicle in minutes. Would definitely go here again.
  • CI
    Cheryl Irvin
    Dec 26, 2025
    5.0
    Picked up rental at Albany Airport - dealt with Station Manager - Cassidy Romero - who was fantastic !
  • DA
    Denise Adler
    Dec 6, 2025
    5.0
    I am a loyal Enterprise customer and have only had a couple issues over the year. There were a couple issues this time around, however I was compensated for the inconvenience and also received an apology. These days apologies are rarely given and I do appreciate this companies way of training their employees. Customer service is so important and is greatly appreciated. Even though I did have issues with my last rental, I will continue to be a loyal customer and still have a positive attitude about Enterprise when discussing your business with my family and friends.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car offer at Albany International Airport?

Enterprise offers a wide selection of vehicles including compact cars, passenger vans, family SUVs, and more at Albany International Airport.

What are the business hours of Enterprise Rent-A-Car at Albany International Airport?

Enterprise Rent-A-Car is open daily from 6:00 AM to midnight, with an additional open interval from midnight to 1:00 AM.