AutoZone Auto Parts

4.5
266 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone in Albany, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albany, NY or call us at (518) 389-4082.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1771 Western Ave, Albany, NY
12203, United States

Hours

Reviews

4.5
266 reviews
5 stars
195
4 stars
43
3 stars
12
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, often going above and beyond to assist customers.

Product Availability

Customers appreciate the wide selection of products available, often finding exactly what they need.

Installation Assistance

Many reviews highlight the staff's willingness to install parts for customers, enhancing the overall service experience.

Mixed Experiences

While most feedback is positive, there are isolated incidents of poor service, particularly regarding specific staff interactions.
  • RR
    Richard R.
    Dec 25, 2025
    5.0
    They have always been friendly and helpful, and it seems like they are ALWAYS open! I needed wiper blades, and as always they installed them for me. More like a repair shop than a parts store. That is one job I can never do correctly myself. I don’t frequently need their products but they will always be my go to!
  • JS
    Jennifer Shannon
    Dec 1, 2025
    5.0
    Very helpful and knowledgeable.
  • LU
    Live Like Us
    Oct 16, 2025
    5.0
    Cameron was so helpful installing my battery! Was very professional and kind. If I could give more than 5 stars are I would.
  • JR
    James Richburg
    Sep 30, 2025
    4.0
    Friendly well stocked many brand names.
  • SS
    Shawn
    Aug 12, 2025
    5.0
    Just have to say, I'm 60 years old and I don't write reviews. But I was a witness (along with several people and employees) to the incident in the review below mine. The woman behind the counter stayed calm and handled the situation very well. Which is why I came here to write something, I actually wanted to commend her for keeping her cool in that situation. The two girls at the counter were downright rude and acted like entitled brats. Their version of events is not true. They absolutely were causing a scene, a temper tantrum if you will. I come to this store frequently and never have problems. Everyone is always friendly and helpful. I have dealt with the employee who's character is being questioned on several occasions and she is always friendly, accommodating, and super knowledgeable. I usually skip by everyone and go right to her if she's available. I saw the whole thing go down because I was waiting to speak with her, which I didn't even get a chance to because the two girls were being downright disrespectful. Their review should be removed, and if not, then it should taken with a grain of salt because that's not how her version of events TRULY happened.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Albany, NY?

AutoZone Auto Parts in Albany is open Monday to Saturday from 8:00 AM to 8:00 PM, and Sundays from 9:00 AM to 7:00 PM.

What types of auto parts and brands does AutoZone in Albany carry?

They offer a variety of auto parts including brake pads, car batteries, and accessories from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and more.