AutoZone Auto Parts

4.2
344 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Central Ave in Albany, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Albany, NY or call us at (518) 292-2010.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
810 Central Ave, Albany, NY
12206, United States

Hours

Reviews

4.2
344 reviews
5 stars
208
4 stars
75
3 stars
20
2 stars
12
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Antonio, Shy, and LaQuan providing exceptional service.

Installation Issues

Several reviews highlighted problems with installation promises, where customers were told installation would be free but were later charged, leading to frustration and refunds.

Cleanliness

Multiple customers noted that the store was dirty, both inside and out, which negatively impacted their experience.

Product Availability

Customers frequently mentioned that the store had the parts they needed and appreciated the efficient service in finding and purchasing these items.

Mixed Experiences

While many reviews were positive, there were also complaints about rude staff and poor customer service from certain employees, indicating inconsistency in service quality.
  • DM
    Dodler Medna
    Dec 20, 2025
    5.0
    Antonio was very helpful, he helped me with my battery and made the process very easy and explained a lot to me
  • SM
    Sofyan Moflhi
    Dec 10, 2025
    1.0
    I called about a battery that I wanted to buy, but I wanted to be installed. They said OK come they will install for free when I got there. I bought the battery after I purchased it. They told me if I wanted to be installed. I have to pay another $20 so I had to get my money back. Go to advance auto bought it from them. They installed it, freeing with no problem. Tell her name was Christian
  • AM
    Anas Moflhi
    Dec 10, 2025
    1.0
    I called about a battery they told me to go to the store and they will install it for free. When i got there and bought the battery they told me to pay for the installation I then had to return the battery and get a refund no one there was helpful and they were very rude. One guys name was christain did not get the others.
  • RM
    Reaper “Plowboy1962” Man
    Dec 3, 2025
    1.0
    It is a very dirty place inside and out
  • AR
    Anthony Ray
    Nov 7, 2025
    4.0
    Quick and efficient

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Albany, NY?

AutoZone Auto Parts in Albany is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery options for customer convenience.