Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Sun Valley #3750 in Sun Valley, NV is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sun Valley, NV or call us at (775) 673-1900.
Mixed experiences with customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for poor service and lack of training.
Product Quality
Concerns about the quality of products, with some customers reporting issues with parts and batteries.
Staff Knowledge
Inconsistent staff knowledge; while some employees are noted for their expertise, others are described as lacking basic knowledge about products.
Store Experience
Varied experiences with store management and policies, leading to frustration for some customers, particularly regarding returns and exchanges.
Overall Satisfaction
Overall, customers appreciate the helpfulness of certain staff members but express dissatisfaction with service consistency and product reliability.
AB
Arthur Beauchamp
Oct 12, 2025
1.0
(I wish I could rate this store MINUS 500 stars.) Spent $250+ on a Duralast Gold Car Battery in 5/2025 at the Sun Valley Auto Zone. Here I am 5 months later getting a print out from my mechanic that the battery is only putting out 12%. (These batteries have a 3 yr REPLACEMENT warranty.) When I took my car and the report back to the Auto Zone on Sun Valley Blvd I was told by the young, skinny dark-haired salesman that I had to remove the battery myself and bring it back to the store to be tested, and then charged for 2 hours. I explained to this "salesman" that I'm a retired widow and would need to have them remove it since they are the ones that installed it. He said I'm sorry but you'll have to find someone to do it for you and bring it back.
I did go to a different Auto Zone in the Reno/Sparks area and was treated completely different. They treated me like a paying customer and not a common criminal. I was given a new battery after a short test was performed on the battery.
Good luck to anyone that buys anything from the Auto Zone on Sun Valley Blvd. They obviously don't know how to properly train their staff because their employees lack common knowledge and courtesy.
PM
Primo Martinez
Sep 14, 2025
5.0
Buen lugar para comprar refacciones y te atienden muy bien 👍
DS
David Soom
Aug 19, 2025
5.0
Cameron, has provided me with excellent customer service and even offered to help me with installing my new battery.
NM
Nina Marie
Jun 1, 2025
5.0
You associate was very customer friendly he knows his job and does it well. I was really impressed by his customer service we need more positive people. Angle was his name
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Sun Valley, NV?
AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM, Saturdays from 7:30 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located?
It is located at 5475 Sun Valley Blvd, Sun Valley, NV 89433, USA.
What types of products does AutoZone Auto Parts offer?
They offer automotive parts such as brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services for customers.
Which brands are available at AutoZone Auto Parts in Sun Valley?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can customers contact AutoZone Auto Parts for inquiries?
Customers can call the main phone number at (775) 673-1900 or email customer.service@autozone.com.
Are there any nearby places where I can grab a meal before or after shopping at AutoZone?
Yes, nearby dining options include The Dog House (fast food), Jalisco Panaderia (bakery and smoothie bar), Churros Huesos (food truck/bakery), Mendoza's Coffee Shop (cafe), La Casita Antojitos (Mexican restaurant), and Pelons (restaurant).
Are there any nearby ATMs or banking services near AutoZone?
Yes, nearby ATMs include The Exchange Network, Wells Fargo ATM, and LibertyX Bitcoin ATM, making it convenient for customers to access banking services.
What other automotive-related services are located close to AutoZone Auto Parts?
Nearby automotive-related services include Accurate Insurance Services LLC (auto insurance), U-Haul Neighborhood Dealer (truck rentals), and Little City Guns (sporting goods and paintball).
Does AutoZone Auto Parts have a presence on social media or a website for more information?
Yes, their Facebook page is https://www.facebook.com/283660275013815 and their website is https://www.autozone.com/locations/nv/sun-valley/5475-sun-valley-blvd.html.