ONE9 Travel Center

3.4
124 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to ONE9 Travel Center in Sparks, NV! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

ONE9 Travel Center
400 USA Parkway (Hwy 439), Sparks, NV
89437, United States

Hours

Reviews

3.4
124 reviews
5 stars
64
4 stars
7
3 stars
6
2 stars
5
1 star
42

What are people saying?

AI-generated from recent customer reviews

Shower Wait Times

Customers frequently reported long wait times for showers, often exceeding an hour, with some experiencing waits of up to 2-3 hours.

Cleanliness

While some customers praised the cleanliness of the restrooms and showers, others reported unsanitary conditions, particularly in the bathrooms.

Customer Service

Feedback on customer service was mixed; some employees were described as friendly and helpful, while others were noted for being rude or unhelpful.

Fuel Pricing

Many customers appreciated the competitive fuel prices, often citing it as a reason for choosing this location.

Facility Issues

Several reviews mentioned issues with the facility, including malfunctioning pumps, poor layout, and inadequate staffing.
  • SS
    Shawn Shawn
    Dec 18, 2025
    1.0
    They don’t have management,they need to work hard, I went to take shower 6:30 and there was 7 people ahead of me and they have 4 showers finally I made it 10:40 Showers were empty but no one were cleaning it,
  • SB
    Sanjeev Bajwa
    Dec 11, 2025
    1.0
    I'm waiting for shower 1 hr 30 minutes stupid people working here they don't know how to talk with customer very bad service
  • HB
    Hard Bass
    Nov 3, 2025
    1.0
    Why is your truck stop closed at 3AM? You have at least five customers standing outside trying to get fuel and a shower. Corporate needs to look into this.
  • KR
    Karina Rodarte
    Oct 12, 2025
    1.0
    This place was ok at first. Then the old miserable cat lady happened. My daughters are sweet girls. They try to help the workers wherever we go. They literally will pick up a towel or broom and start cleaning. It's very odd but very sweet. We are also traditional catholic so there is absolutely no funny business. Especially with stealing which is what this rude old lady accused us of. Naturally my girls worked on the heart a for the workers that they would give hugs to and help around the store. We also have fallen on hard times and are currently homeless. We used to go here for gas and every once in awhile when I'm just too exhausted from working all day we sleep there. We also pay for gas there and get showers and buy random things. So when the workers said refills on drinks are free if we have our own cup we didn't question it. Why would we when we heard this from MULTIPLE EMPLOYEES. Well... this morning when my daughters went to use the restroom and get ready for mass and get me my coffee for after mass she yelled at my youngest daughter telling her she's stealing and that if she comes in there again she will get the cops called on her. Uh no. I don't know about other parents. You don't YELL AT MY DAUGHTER. And also. You don't get to ACCUSE anyone without proper knowledge of a crime. And you definetly dont PATRONIZE AND ACT SMUG when someone TRIES TO REPAY THE MONEY. Even if rhe accusations were false and wretched just like this woman LINDA and now I'm livid and will complain to every corporate office I can until someone listens. because this woman didn't do this because of some free drinks. She did this because we are homeless and chose the wrong establishment to get gas at. It's discrimination at its ugliest. Get rid of Karen. She is a miserable wreck and no one likes her around. And how dare she act that way with children. This time she picked the wrong babies. Our crime we committed? Being poor. And using the wrong gas station. Oh and one more thing to make this even more comical. I already have unlimited drinks for 5.00$ a month at panera bread. The only reason we even got the free refills is out of convenience so we could participate with your establishment lol!
  • SM
    sergio manzano
    Oct 6, 2025
    4.0
    Lot of options in the food department. Great gas price, overall a great visit.

Frequently Asked Questions About ONE9 Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.