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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.2
(180 reviews)

Business Details

1450 East Prater Way, Sparks, NV
89434, United States
(775) 331-6888
https://www.enterprise.com/en/car-rental/locations/us/nv/sparks-5460.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sparks, NV? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sparks location today.

Location

Enterprise Rent-A-Car
1450 East Prater Way, Sparks, NV
89434, United States

Hours

Reviews

4.2
180 reviews
5 stars
130
4 stars
13
3 stars
4
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Carlos, Ian, and Zach for their exceptional service.

Rental Experience

Several reviews highlighted a smooth and quick rental process, with customers appreciating the ease of check-in and check-out.

Vehicle Condition

There were mixed reviews regarding the cleanliness and condition of the vehicles, with some customers reporting issues like dirty cars and maintenance problems.

Reservation Issues

Multiple customers experienced problems with reservations, including unavailability of vehicles and misleading information about their bookings.

Overall Satisfaction

While many customers expressed satisfaction with their experiences, there were notable complaints about service inconsistencies and pricing issues.
  • AU
    A Google User
    5 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • JD
    James Dunham
    Feb 16, 2026
    5.0
    I had a great experience here. Carlos helped me get a big 6 seater car while my family was here for the holidays. I even got a discount for bringing the car back early.
  • JB
    jass bajwa
    Feb 5, 2026
    5.0
    Excellent service overall. I rented a car and the staff was amazing—very polite, supportive, and easy to deal with. Made the whole process stress-free. Highly recommend this rental company.
  • JA
    John Adams
    Jan 23, 2026
    5.0
    The people were very helpful and patient with us cause we had a lil huck up but they were patient whike we got it taken care of very perfesional and good customer service and awareness. Thank you enterprise
  • MO
    Malaika Onyeagolu
    Jan 12, 2026
    1.0
    I would not recommend this enterprise. Very unorganized and misleading. I had a reservation for weeks before my pick up date for my rental. They kept calling me to confirm and tell me to make sure I have a credit card and Drivers license and all the things. The day of my reservation, i dropped my car off at the auto body shop and enterprise said they will send a shuttle to get me within 25 minutes. Well 25 minutes turned to 45, and then I called and they said sorry for the wait it’ll be another 15 minutes. I was already irritated because the auto body shop was only 10 minutes from the enterprise, so I could of just took an Uber if they would’ve told me it was gonna be that long of a wait, or they’re behind. They tried to accommodate me by saying we’ll just bring you the rental to the auto body shop since it’s been such an inconvenience. I’m like cool. 15 minutes goes by, still nowhere to be seen. Then someone calls me and it’s one of the employees of enterprise saying they accidentally went to the wrong location and they are on their way to me and it’ll be another 20 minutes. So I waited 2 hours for them to get me the rental car, when it was 10 minutes away and to top it off, when she got there, the car was extremely dirty because she said they didn’t have time to wash it. This was a joke!!! And it was my birthday lol. I would not recommend using them

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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