Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sparks, NV? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sparks location today.
Location
Hours
Reviews
4.2
174 reviews
5 stars
125
4 stars
13
3 stars
4
2 stars
5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Zach, Anthony, and Ian for their exceptional service.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness, including cars that were not properly cleaned before rental, which affected customer satisfaction.
Reservation Issues
Multiple customers reported problems with vehicle availability and honoring reservations, leading to frustration and dissatisfaction.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about poor service and unprofessional behavior from some staff members.
Location Convenience
The location was frequently mentioned as convenient, with easy access to gas stations and a drop-off box for after-hours returns.
- SSSunny SharmaJan 2, 20261.0I had a rental vehicle from Enterprise that leaked oil in my driveway, causing a mess and potential damage. I reached out multiple times to management to resolve the issue but received little to no response. When I was eventually put in contact with Kyle Yamada, the District Manager from the Mill Street location, the interaction was extremely disappointing. Instead of helping resolve the issue, his behavior was aggressive and intimidating, which made the situation much worse. This was not the level of professionalism I expect when trying to address a legitimate customer concern. I am still seeking accountability for the oil leak damage and believe this situation could have been handled far more professionally. Based on my experience, customer service and issue resolution at this location need serious improvement.
- BJBridget JamesDec 29, 20255.0Thank you to Ian and his team for the amazing support with the rental vehicle—with a few hiccups in my rental journey due to unforeseen circumstances (not due to Enterprise nor the team at all), Ian and Carlos were consistently helpful and kind. They took a unique situation and made it workable and less stressful. Top notch service.
- KBKaren BrownDec 18, 20255.0Carlos was very informative and helpful about explaining the different features in the car, and making sure I was satisfied with my experience.
- EGElle GiestDec 4, 20254.0Carlos was very polite and helpful. He helped extend my car rental as needed and delivered good customer support. The inventory was less than desirable but it was close to Thanksgiving and all wheel drives were in demand. Overall I would recommend using this place. They are good with locals!
- CPConstitutional PatriotDec 2, 20255.0Great service and very friendly!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Sparks, NV?
Enterprise offers a wide range of vehicles including cars, vans, and luxury car rentals to fit your needs.
What are the operating hours of Enterprise Rent-A-Car in Sparks?
The location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Sparks, NV?
The rental location is at 1450 East Prater Way, Suite 113, Sparks, NV 89434.
Does Enterprise Rent-A-Car in Sparks offer any special discounts?
Yes, Enterprise offers discounts for active military members at this location.
How can I make a reservation at Enterprise Rent-A-Car in Sparks?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/nv/sparks-5460.html or visit the location directly.
What payment options are accepted at Enterprise Rent-A-Car in Sparks?
Payments accepted include American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Sparks a women-owned business?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby places can I visit before or after renting a car at Enterprise in Sparks?
You can visit nearby spots such as Egg Roll King for Asian cuisine, Flowing Tide Pub 4 for American food and drinks, or Crazy Bean Coffee for a cafe experience.
Are there any nearby automotive or car service businesses close to Enterprise Rent-A-Car in Sparks?
Yes, nearby automotive services include Les Schwab Tire Center for tire needs and Xpress Lube, Smog and Car Wash for oil changes and car washes.
How can nearby transit or attractions help customers visiting Enterprise Rent-A-Car in Sparks?
While Enterprise is conveniently located in Sparks, you can also explore Willow Creek Villas, a local landmark for accommodation, or visit United Federal Credit Union nearby for financial services before your visit.