Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection Station
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Reno.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
478 reviews
5 stars
396
4 stars
45
3 stars7
2 stars
8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and knowledgeable, with several specific mentions of individual employees who provided exceptional service.
Service Quality
While most reviews highlighted quick and thorough service, there were notable complaints about poor workmanship leading to issues like oil leaks and lack of accountability from management.
Honesty and Integrity
Several customers appreciated the honesty of the staff regarding necessary services, with many noting that they were not pressured into upselling additional services.
Efficiency
Customers frequently mentioned the fast service, with many reporting quick turnaround times for oil changes and other services.
Inconsistency
Some reviews indicated a decline in service quality and professionalism over time, with a few customers expressing dissatisfaction with management's handling of complaints.
- LDLouie Dog4 days ago5.0Chase went above and beyond for us by taking the time to answer all of our questions. 10 out of 10 recommend this valvoline.
- ACAlicia ChristensenJan 2, 20265.0I've been here twice now and they're amazing! They're fast, friendly and know what they're doing. I also love that you stay in your vehicle the entire time.
- MGMarisol GuerreroDec 15, 20255.0If I’m going to pay anyone to do anything on my vehicle, it’s these guys. I always get an oil change here for sure. They are always extremely helpful, kind, and quick with the service. Definitely recommend!
- SSSarah SchweersDec 14, 20255.0Everyone was efficient and extremely respectful. The line was a lil long but they still kept everything moving pretty quickly.
- KFKristin FloresNov 23, 20255.0I had an amazing experience with the team at Valvoline Instant Oil Change. Everyone was professional, friendly, and super knowledgeable. They walked me through everything step-by-step, didn’t pressure me to buy anything extra, and made sure I understood what my car needed and what could wait. The service was fast but still very thorough, and I really appreciated how respectful they were with my time. You can tell they take pride in their work and truly care about their customers. It’s rare to find a place that’s this honest and consistent. I’ll definitely be coming back for all my future oil changes and maintenance. Highly recommend!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick and trusted preventive vehicle maintenance, including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Reno?
It is located at 305 Buck Drive, Reno, NV 89506, USA.
What are the operating hours of Valvoline Instant Oil Change?
The service center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Do I need an appointment to visit Valvoline Instant Oil Change?
No, appointments are not required to receive services at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
How can I contact Valvoline Instant Oil Change?
You can reach them at their main phone number +1 775-384-1207 or their alternate phone +1 800-327-8242.
Are there any convenient dining options near Valvoline Instant Oil Change?
Yes, nearby dining options include Mexican restaurants like Jimboy's Tacos and Beline Carniceria and Deli, as well as fast food such as Pizza Hut and Starbucks.
What nearby services can I visit while waiting for my vehicle service at Valvoline Instant Oil Change?
Nearby services include Wells Fargo Bank and Wells Fargo Home Mortgage for financial needs, Shred Nations for document shredding, and Cost Cutters hair salon for personal grooming.
Are there any automotive-related stores near Valvoline Instant Oil Change?
Yes, Reno Discount Batteries and AutoZone are nearby for automotive parts and accessories, and Instant Smog Inc. offers emissions inspection and repair services.
Is Valvoline Instant Oil Change a franchise?
Yes, it is labeled as a franchise and participant in the local Valvoline network.