Sierra Express Car Wash

Reviews

• JT

  Jason Tate

  Feb 8, 2026
  1.0
  This car wash is in my opinion a scam because you're going to get charged $22 a month for an unlimited car wash plan but if they see one cloud in the sky they close all of their locations which is about five locations and every one of them are an old old car wash that they bought from someone else and then they change the name and it's dirty and filthy and all the parts and machinery is all old and entering the car wash can damage the front end of your car like it did mine I have a Mercedes so the guy didn't even speak English so I just went through my insurance on it and I canceled my membership with them and I'll never go back to them again but they're unbelievable One cloud in the sky and they're closed so you can't wash your car on an unlimited plan whenever you feel like it because they're not open and for 5 months of the year they change the time so that they're only open until 5:00 p.m. so if you get off work at 5:00 p.m. you can already know that you're not getting your car washed all week long so you'll only be able to wash it on the weekends when they're super busy and then you to get through that line to get out of the place you have to get in this line that's just like a quickie dry where someone drives your car for you and then you feel like you have to pay them money so of course you're going to give them three or five or six bucks but by the time that they get to your car it's already dry because it took them 20 minutes to arrive to your car which you were like five or six cars back cuz they only put one person on that particular line so Sierra Express car washes are a scam they're overpriced and to make it worse they turn the water pressure down all year so that when you're getting your car washed they're still soap on the car it doesn't even spray off the car I've had squirt guns that squirt soap off the car better it's pathetic this place is pathetic do not get a membership at this place it's a scam okay they don't even turn the water pressure up enough to rinse the soap off of your car it's so pathetic and they don't deserve to have the amount of clients that they have and people just keep going through it but they're still soap on their car what they don't understand is if the water doesn't rinse off the soap properly then in the sun which is about 6 months of the year when it's like warmer outside and even hot outside the sun beats on the chemicals of your car surface and damages your car okay and that's how you get damaged paint and stuff like that is from the chemicals from car washes getting left behind on your vehicle so this scam company needs to turn the volume up on their water quit being cheap and allow people to get the soap off their car cuz it doesn't matter how many times you go through it on an unlimited car wash plan it's not going to get the soap off !!!
• GR

  Grace R

  Jan 21, 2026
  1.0
  I’m actually at the car wash now. First time here and I am using a voucher that I won. Nowhere on the voucher does it say outside wash only. It only reads Champion Wash. The attendant that took the voucher informed me, and that was fine, and she charged me an additional $18 to do the inside, which is fine too. So the price for a full wash is the $18 inside and the $25 outside. I was told that somebody would guide me when I was out of the wash and tell me which lane to go. There was no one there when I got out of the wash, so I just drove into the next available space for interior wash. They are not particularly busy, but it looks like they just don’t have enough people and I have now been waiting for 27 min. Looks like the truck that is in front of me is only just being serviced now, and he’s at the front of the line. No one has come out to greet or anything so I have no idea if I’m even in the right line. For all I know, I’m in the detail line because it looks like no cars are moving, except for the exterior wash only line. I am now 47 minutes in and it looks like they’ve got two more people to help. I’ve approached someone who told me that I should ask for a refund if I need to be back at work on time because they wouldn’t be able to clean the inside of my car anytime soon. The person that’s actually cleaning my car now on the, is actually doing a really great job of getting the outside looking really great. Unfortunately, I just can’t spend additional time waiting to get what I paid for, and I don’t have time to get my $18 back because now they are extremely busy and I’d probably have to wait to get the refund. They always seem so busy, so I was really excited to try this place for the first time because maybe it will be my regular car wash place. But after this experience, I will never come back. There’s really no explanation as to why I sat waiting for almost an hour with no one greeting me or telling me what’s going on. I get that there was not enough staff, and even though they weren’t busy, I do believe that they should’ve checked in on the four or five of us that we’re waiting.
• EF

  Eric Fry

  Jan 20, 2026
  5.0
  The staff is always so nice. And pretty.
• AB

  Ami Beauchman

  Jan 17, 2026
  5.0
  If it's important to you to keep your car clean, the monthly membership is worth it. They also offer free use of their vacuums with a wash, and there's even ample parking for detailing the inside of your vehicle.
• OA

  Omar Ahmadi

  Jan 11, 2026
  1.0
  Dear Customer Service Team, I am writing to express my disappointment regarding a customer service experience I had during my visit on Friday the 9th. I came in with a question about my monthly payment and was assisted by an employee with a long beard who refused to provide his name. Unfortunately, he was extremely rude, dismissive, and unwilling to help. When I asked to speak with a manager, he stated that he was the manager. I then asked for his name, which he refused to give. I found this behavior very unprofessional and unacceptable. It is disappointing to encounter such treatment, especially from someone representing a company with such a strong reputation. Customers seeking help should be treated with respect and courtesy, regardless of the situation. I hope this feedback is taken seriously and that steps are taken to address this issue. I also hope this individual receives appropriate coaching on how to communicate respectfully with customers who simply need assistance. Thank you for your time and attention to this matter. Sincerely, Omar

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