Sierra Express Car Wash

4.2
346 reviews

About

Car Wash

Location

Sierra Express Car Wash
2805 N. McCarran Blvd, Reno, NV
89431, United States

Hours

Reviews

4.2
346 reviews
5 stars
242
4 stars
30
3 stars
14
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with many experiencing poorly cleaned vehicles and unprofessional staff.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were noted for being rude or dismissive.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing unexpected charges and feeling that the service did not justify the cost.

Facilities and Equipment

Feedback indicated issues with the availability and functionality of vacuums and cleaning supplies, impacting the overall experience.
  • OA
    Omar Ahmadi
    2 days ago
    1.0
    Dear Customer Service Team, I am writing to express my disappointment regarding a customer service experience I had during my visit on Friday the 9th. I came in with a question about my monthly payment and was assisted by an employee with a long beard who refused to provide his name. Unfortunately, he was extremely rude, dismissive, and unwilling to help. When I asked to speak with a manager, he stated that he was the manager. I then asked for his name, which he refused to give. I found this behavior very unprofessional and unacceptable. It is disappointing to encounter such treatment, especially from someone representing a company with such a strong reputation. Customers seeking help should be treated with respect and courtesy, regardless of the situation. I hope this feedback is taken seriously and that steps are taken to address this issue. I also hope this individual receives appropriate coaching on how to communicate respectfully with customers who simply need assistance. Thank you for your time and attention to this matter. Sincerely, Omar
  • JM
    Jeremiah Mosley
    Nov 9, 2025
    5.0
    Jarrett is one hell of a hard worker, it’s people like him that will go somewhere 🤘🏻
  • JS
    Jéssyca Da Silveira
    Oct 11, 2025
    4.0
    I really like this car wash, especially because they have multiple convenient locations. The service is great, and the staff always do an good job cleaning the cars. The only thing I would suggest is adding some cover or shade in the area where the employees are working. It’s tough to see them out there under the sun or bad weather, and providing shelter would make things more comfortable for them and show even more care for both staff and customers.
  • JJ
    JAR JAR
    Sep 7, 2025
    2.0
    I'm only giving you 2 star bc I want a picture of the business not a whole bunch of picture of people and their cars.
  • LB
    Linda Bowen
    Aug 17, 2025
    1.0
    I was lied to by this company! Do not do business with them! They said that they had a special going for $22 a month unlimited service. Then they charged me $36.95 instead of $22 as agreed. When I tried to cancel the service they refused to refund my money! What a scam!!!

Frequently Asked Questions About Sierra Express Car Wash

What are the operating hours of Sierra Express Car Wash?

Sierra Express Car Wash is open every day from 7:30 AM to 6:30 PM.

Where is Sierra Express Car Wash located?

It is located at 2805 N. McCarran Blvd, Reno, NV 89431, United States.