Business Details
About
Car Wash
Location
Hours
Reviews
3.8
429 reviews
5 stars
233
4 stars
67
3 stars
32
2 stars
22
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with many stating that their cars were still dirty after washes and detailing.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and lack of attention to detail.
Pricing Issues
Several reviews mentioned dissatisfaction with rising prices and perceived lack of value for the services provided.
Facility Maintenance
Customers noted issues with equipment, such as malfunctioning vacuums and inadequate drying systems, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers expressed satisfaction with their experiences, particularly highlighting specific staff members and the convenience of the location.
- JRJosie Rodriguez3 days ago2.0I have been there twice in the past month aside from this interaction which would be my third time. The first two times were very nice. They pay attention to detail and we’re very friendly. I got a tire sponge a dash wipe and a towel the first two times the third time, was a bust. I didn’t get the towel the tire brush or the dash wipe. But that’s fine that’s beside the point the last two times I’ve come I’ve noticed this little old lady who always looks so annoyed with her life, but I’ve been lucky enough to not have had to deal with her until Today. She automatically gave me a stink face told me to pull in, and couldn’t open my trunk so I offered to open it for her. She said yes, mugged me and walked away. My tires are not clean. They’re still dusty my dash dusty my steering wheel had cookie remnant on it from my 10 month old playing on my steering wheel very obvious and she didn’t wipe it down. I am just so upset that I paid $40 to have to clean my own interior. After the fact I’m very upset. I will not be going back to this location. i’m posting pictures of the towel from just my steering wheel disgusting, I don’t come and pay $40 to leave feeling like my car looks the same way I did when I got there aside from the car wash. I’m very upset. I wish I could get a refund, but I’m not gonna go over there and waste my time.
- JKJ KNov 9, 20251.0The worst. $12 for basic wash and it doesn’t get the car clean at all. Go to the cheaper/newer options in town. Wish this place was better because the location is so great.
- DADeb AccardiOct 30, 20251.0What a terrible vacuum and wipe down job. I sat there for almost 2 hours. Bugs still on the windshield. Back end of the SUV not vacuumed. No vacuuming was done between the seats. Smeared odometer panel wipe. Cup holders in Second row of seats not done.
- CMCatherine MoranOct 13, 20255.0Great experience every time . Friendly staff . Maria always is so professional and very positive. She greeds everyone with a huge SMILE
- DHDanielle HarveySep 28, 20251.0Don’t even bother. I should have learned my lesson. They are inconsistent, no attention to detail and just trying to get you out of there. I though it was dependent on location. Nope, it’s the company. Disappointed multiple times at all locations. I pay for the full interior detail with amoral products( I even have a lengthy discussion with the clearly when paying to go through what is included) and tip after. Every time it doesn’t look like they did anything. Apparently the most expensive interior wash doesn’t include the trunk, vacuuming or using any amoral products at all. Water spots and dirt included for free. I always have to finish the detailing on my own. Waste of time and money.
Frequently Asked Questions About Sierra Express Car Wash
What are the operating hours of Sierra Express Car Wash?
Sierra Express Car Wash is open every day of the week from 7:30 AM to 6:30 PM.
Where is Sierra Express Car Wash located?
It is located at 9510 S. McCarran Blvd, Reno, NV 89523, United States.
What payment methods does Sierra Express Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact Sierra Express Car Wash?
You can reach them by phone at +1 618-249-5343.
Does Sierra Express Car Wash have an online presence?
Yes, they have a website at https://sierrawash.com/locations/s-mccarran-blvd/ and a Facebook page at https://www.facebook.com/101509848395118.
What services does Sierra Express Car Wash offer?
Sierra Express Car Wash provides car wash, auto detailing, and other professional services.
What nearby places can I visit before or after my car wash at Sierra Express Car Wash?
Nearby places include Jacksons Food Stores for beverages, ExtraMile for convenience and gas, and Flowing Tide Pub 5 for dining and drinks.
Are there any nearby gas stations to Sierra Express Car Wash?
Yes, nearby gas stations include ExtraMile, Chevron, and Chevron Reno which also offer convenience store services and oil changes.
Where can I find automotive services near Sierra Express Car Wash?
You can visit Sierra Auto Spa for car wash and detailing, Quik Smog and Q's Quik Smog for automotive repair and emissions inspections.
What health and beauty services are available near Sierra Express Car Wash?
Nearby, you can find Aesthetic Images for skincare and waxing, Rapid Recovery Hydration Solutions for medical spa services, and Walk In Beauty444 for hair removal and beauty salon services.