Customers reported mixed experiences with the quality of the car wash, with some stating their cars were not cleaned properly and others praising the thoroughness of the wash.
Customer Service
Feedback on customer service is varied; while some customers appreciated the friendly staff, others reported poor handling of complaints and issues.
Membership Issues
Several customers expressed dissatisfaction with the membership plans, citing issues with billing and upselling tactics.
Damage Claims
Multiple reviews highlighted incidents of damage to vehicles during the wash process, with complaints about the company's lack of accountability and poor response to claims.
Convenience
Many customers appreciated the convenience of free vacuums and quick service, although some noted issues with vacuum performance.
RB
Richard Brunet
1 day ago
1.0
Very slow. Attendants too busy yakking with everyone to get the customers through the lines. ☹️☹️☹️
BH
Brenda Hernandez
4 days ago
1.0
Not very nice service, all because I needed to update my credit card. I did let them know I don’t have the physical card with me but I can still pay for a car wash and they did not give me the option of just paying for a car wash for the mean time at least. They kicked me out completely and that I had to come back with the physical card
MN
Mike Nash
Dec 15, 2025
5.0
If you do the family plan it now requires you take the third level of service which isn't too bad but it's an increase in cost as well
JA
Jolene Aleck
Dec 8, 2025
3.0
The one on Mccarran and pyramid kept hitting my car with the hose super hard. And their were not any hoses on the vacuums only 5 open if that.
CW
Chris Williams
Nov 15, 2025
5.0
Great car Wash friendly staff and the extra wind blowers are very helpful with getting off any residual water. I just had a good visit
Frequently Asked Questions About Sierra Express Car Wash
What are the operating hours of Sierra Express Car Wash?
Sierra Express Car Wash is open every day of the week from 8:00 AM to 5:30 PM.
Where is Sierra Express Car Wash located?
It is located at 4991 Longley Lane, Reno, NV 89502, United States.
What payment methods does Sierra Express Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does Sierra Express Car Wash have an online presence where I can find more information?
Yes, you can visit their website at https://sierrawash.com/locations/longley-ln/ or their Facebook page at https://www.facebook.com/SierraExpressCarWash.
What type of business is Sierra Express Car Wash?
It is a car wash service located in Reno, Nevada.
Is there a convenience store nearby Sierra Express Car Wash where I can grab snacks or fuel?
Yes, there's a 7-Eleven nearby, which serves as a convenience store, gas station, and liquor store, perfect for grabbing snacks or fuel before or after your car wash.
Are there other automotive services close to Sierra Express Car Wash?
Yes, nearby automotive service businesses include Castrol Premium Lube Express for oil changes and emissions inspection, and Devine Automotive LLC which offers automotive repair and car sales.
Can I find restaurants near Sierra Express Car Wash for a meal before or after my visit?
Absolutely, several nearby dining options include Wendy's for fast food, Asian Pho for Vietnamese cuisine, Domino's Pizza for pizza and chicken, and The Human Bean for coffee and sandwiches.
What are some fitness or wellness centers near Sierra Express Car Wash?
Nearby you can find Anytime Fitness Reno, NV for gym and fitness activities, and TLC Salon and Teal Beauty Reno for hair and beauty services.
Is Sierra Express Car Wash accessible for paying using modern contactless payment options?
Yes, Sierra Express Car Wash accepts various contactless payment methods including Android Pay, Apple Pay, Samsung Pay, and other contactless payments.