Safelite AutoGlass

4.2
615 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Reno area, turn to Safelite AutoGlass . Those in central Reno or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2825 Kietzke Ln, Safelite AutoGlass Reno repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
2825 Kietzke Ln, Reno, NV
89502, United States

Hours

Reviews

4.2
615 reviews
5 stars
451
4 stars
37
3 stars
20
2 stars
16
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and helpful staff throughout their experience.

Efficiency

Numerous reviews highlighted the fast service and timely completion of windshield replacements.

Quality of Work

Overall, customers were satisfied with the quality of the windshield installations and repairs, noting professionalism and attention to detail.

Communication

Several customers appreciated the clear communication regarding appointments and service details, although some experienced issues with reaching customer service.

Pricing

Customers found the pricing competitive and appreciated the ease of scheduling and payment processes.
  • AS
    Antonio Silva
    6 days ago
    1.0
    Worst experience, you can't never get in touch with anyone in this shop, they redirect your call to a third party vendor and the can't provide you with any information about your vehicle. Go elsewhere other than this shoo
  • NA
    Nancy Avelar
    Nov 15, 2025
    5.0
    The tech gave me a courtesy call ahead of time to let me know the window for his arrival. When he arrived, he called to let me know he was outside, inspected my car, and explained everything clearly. Since it was raining, he let me know he could still work, but would have to stop if the rain got heavier. I asked if I could move my car to my parents’ house because they have a garage, and he agreed. He even followed me there so he could complete the job. That was extremely helpful and speaks to the great service he provided. Not many companies go above and beyond like that—most would have asked me to reschedule. Thank you for everything.
  • LR
    Lucia Ramirez
    Nov 13, 2025
    3.0
    The glass portion which is the reason of them coming was awesome. The technician dropped black substance on my driveway way and bumper. When asked if it will remove he said yes it will harden and fall off as of right now it had not come off.
  • ZT
    Zach Tavcar
    Nov 9, 2025
    5.0
    My technician, Gabe, was exceptionally friendly and adaptable to my schedule. He did a very good job with the rock crack repair, even though it is still visible - particularly from the inside. He explained everything clearly to me and had everything done in 30 minutes.
  • RM
    Rick M
    Nov 5, 2025
    5.0
    Excellent work, replacement was faster than expected. The Installer was polite, professional, friendly, and knowledgeable. I had scheduled two different windshield replacements, and some hidden body damage that was discovered by the Installer. This damage had posed a safety hazard, and is now being addressed by professionals. Thanks Safelite, you rock!

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass in Reno offer?

Safelite AutoGlass provides windshield repair and replacement, chip and crack repair, power window and regulator repair, back/rear and side glass replacement, wiper blade replacement, and advanced safety systems recalibration.

Where is Safelite AutoGlass located in Reno?

Safelite AutoGlass is located at 2825 Kietzke Ln, Ste 6, Reno, NV 89502.