Business Details
https://www.nationalcar.com/en/car-rental-locations/us/nv/reno-tahoe-international-airport-54n2.html
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Reno. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Reno today!
Location
Hours
Reviews
4.4
774 reviews
5 stars
577
4 stars
69
3 stars
38
2 stars
23
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Efficiency
Customers frequently noted the quick and easy pick-up and drop-off processes, with minimal waiting times reported.
Mixed Experiences
While many reviews were positive, there were significant complaints about poor service at the Reno location, including issues with overcharging and lack of responsiveness from management.
Vehicle Quality
Most customers reported satisfaction with the cleanliness and condition of the rental vehicles.
Emerald Club Experience
Several reviews indicated that the Emerald Club experience varied, with some members feeling they did not receive the expected benefits at the Reno location.
- JFJosh Fernandez4 days ago5.0I’ve always had a peasant experience using National. Being part of the emerald club makes pickups and drop offs super easy! Glad to use them every time:)
- TLTyler LindsayDec 27, 20255.0Ethan was very kind and helpful!
- AAAdam ADec 26, 20255.0Amazing service from Chris the manager here. We were unable to return our vehicle to the intended location due to a winter storm and Chris was a huge help.
- RPRoger philippiDec 26, 20255.0National is the best and most convenient car rental company. No lines and no waiting!!
- ERElizabeth RahnDec 8, 20255.0Super simple pick up and return process. When returning my vehicle, I was helped by Alfredo who was exceptionally welcoming and helpful.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Reno?
National Car Rental is located at 2001 E Plumb Ln, Reno, NV 89502, United States.
What are the operating hours of National Car Rental in Reno?
National Car Rental is open daily from 6:00 AM to 11:59 PM.
What types of car rentals does National Car Rental offer in Reno?
They offer economy car rental, luxury car rental, and general car rental services including airport pick up.
How can I book a car rental with National Car Rental in Reno?
You can manage your car rental and book directly online via their reservation URL or use the National app with Emerald Club for a skip-the-counter experience.
Which payment methods are accepted at National Car Rental in Reno?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does National Car Rental in Reno offer any special discounts?
Yes, they have special offers and discounts including active military discounts.
Is National Car Rental in Reno woman-owned?
Yes, National Car Rental in Reno is owned by women.
What nearby airports can help me get to National Car Rental in Reno?
Reno-Tahoe International Airport and Reno Intl Airport are nearby, providing easy access to National Car Rental for travelers.
Are there other car rental agencies near National Car Rental in Reno?
Yes, nearby car rental agencies include Alamo Rent A Car, Payless Car Rental, Avis Rent A Car, Budget Car Rental, Enterprise Rent-A-Car, Hertz Car Rental, and Dollar Rental Car.
What nearby places of interest can I visit before or after renting a car at National Car Rental in Reno?
Nearby you can visit Lake Tahoe for recreation, or stop by Mountain House Diner and Peet's Coffee & Tea for dining and refreshments.