Jiffy Lube

4.7
2210 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RENO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
695 Keystone Ave, Reno, NV
89503, United States

Hours

Reviews

4.7
2,210 reviews
5 stars
1,871
4 stars
156
3 stars
55
2 stars
25
1 star
103

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Customers frequently praised the fast and efficient service, often mentioning being in and out in under 20 minutes.

Customer Service

Many reviews highlighted the friendly and professional staff, with several customers noting specific employees who provided exceptional service.

Quality Issues

Some customers reported issues with service quality, including improper oil changes leading to leaks and dissatisfaction with how complaints were handled.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, feeling it was high compared to competitors, and some mentioned unexpected charges.
  • RP
    Ray Powell
    3 days ago
    5.0
    I got a quote on a new battery. I informed them I would come in in two days and have it installed. We’ve been 20 minutes of leaving my car died. Joe, from Jiffy Lube his personal car over to me. I just started my car so I can get back to the shop. He even gave me a veterans discount on a battery. I was so pleased to have such wonderful customer care when I found myself an entire situation A garage could’ve easily taken advantage of my situation. This is not the first time I was treated wonderful at my local Jiffy.
  • PG
    Pancho Gomez
    Jan 2, 2026
    5.0
    The nicest people. The opposite of some mechanics who play a guarded game. Every time I’ve gone in, they’re done good work and have found an opportunity to show me some small kindness. Having moved to Reno relatively recently, it’s a huge relief to find a mechanic shop that goes above and beyond.
  • FA
    Fabio Aguirre
    Dec 29, 2025
    1.0
    Awful disrespectful unprofessional service from Tara. This woman couldn’t spelled my name right looked like she didn’t even wanted to provided me proper and professional customer service. 1 star
  • CC
    C C
    Dec 29, 2025
    1.0
    I called and was talking with a woman on the phone. She told me they do hit installation. When I got there, they told me they didn't. Wasted my time. It's on me though, should of been talking to a man.
  • EE
    Eric
    Dec 18, 2025
    5.0
    Very professional and handled with excellent customer service all the way around. Will always go to this outlet for at least my oil changes. Also will recommend them to anyone who asks me if I know of a good place for oil changes and things like that.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service