Jiffy Lube

4.7
2159 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RENO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
695 Keystone Ave, Reno, NV
89503, United States

Hours

Reviews

4.7
2,159 reviews
5 stars
1,826
4 stars
155
3 stars
54
2 stars
25
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional.

Efficiency

Many reviews highlighted the quick service, with several customers noting they were in and out in under 20 minutes.

Value for Money

While some customers found the prices a bit high, many appreciated the availability of coupons and felt they received good value for the services provided.

Quality of Work

Most customers were satisfied with the quality of service, although a few reported issues with mistakes made during service.

Cleanliness

The facility was often described as clean and well-maintained, contributing to a positive customer experience.
  • JC
    Jerry Cole
    4 days ago
    3.0
    Everything was done well. I was served quickly. Unfortunately, I will not be coming back. I could not pay with cash. You are a service industry and a government. You should offer whatever form of payment the customer wants.
  • LJ
    Lee Jennie
    5 days ago
    5.0
    They asked me what I would like. After telling them, I needed a oil change. Then they let me set down and offered me a free cup of coffee. They gave me a discount because I'm a veteran. I thought that was great 👍. I was in and out very fast.
  • HC
    Harold Cephas
    Nov 15, 2025
    5.0
    I could not have been more pleasantly surprised with the interactive voice response that helped me determine the price, gave me a discount, and a link for booking my appointment, and directions to the location. Upon arrival, The live, in-person customer service was most excellent from start to finish! Honestly, this was my first time there and this was the best oil change service I have ever experienced! I highly recommend this Jiffy Lube location on Keystone in Reno, Nevada.
  • RL
    Rosemary Lockner
    Nov 15, 2025
    5.0
    They were awesome! They were able to replace my cabin air filter after multiple places told me it was “too hard to get to,” I believe his name was either Julius or Kyle (from the receipt) was great!
  • CS
    Cortney Strawther
    Nov 4, 2025
    5.0
    I had thee pleasure of being assisted by Cara (courtesy) which she literally went ABOVE AND BEYOND for me, Thank you again ma'am, you truly have no idea the kindness you poured out today and what it meant. Tara had my oil changed and me back on the road in absolute record time, you rocked girl !! I will never take my vehicle anywhere other then Jiffy Lube, I hope the entire team knows how special they are and I highly recommend this specific location, thank you all again!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service