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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(1009 reviews)

Business Details

3005 Mill St, Reno, NV
89502, United States
(775) 329-3773

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Reno, NV? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Reno Mill Street location today.

Location

Enterprise Rent-A-Car
3005 Mill St, Reno, NV
89502, United States

Hours

Reviews

4.1
1,009 reviews
5 stars
659
4 stars
131
3 stars
60
2 stars
28
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Reservation Issues

Customers reported frustrations with reservation processes, including unavailability of reserved vehicles and unclear policies regarding payment methods.

Wait Times

Multiple reviews noted long wait times for vehicle pickup, with some customers experiencing delays of over an hour.

Overall Experience

Despite some negative feedback, many customers expressed satisfaction with their overall rental experience, citing good service and reasonable prices.
  • AU
    A Google User
    5 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • XH
    Xochitl Huezo
    Feb 23, 2026
    5.0
    VERY HAPPY WITH THE EXPERIENCE Enterprise has very well trained, and very professional people with a great attitude. I was picked up at the body shop where I was, and I was transported to an Enterprise office to procees my rental. They were very convenient, Mike clearly communicated the rental details, and I was allowed to extend my rental on a day to day basis.
  • SC
    sasheen c
    Feb 13, 2026
    5.0
    Alexa was fantastic! The whole team was great.
  • BL
    Brian Lacey
    Feb 11, 2026
    5.0
    Friendly service and a ride to the airport.
  • JD
    John Declaro
    Feb 7, 2026
    5.0
    They have a shuttle/chauffeur service to pick you up and drop you off. When there are so many options to rent from, amenities like this really make a difference. If you’re renting a car, chances are you may need to be picked up or dropped off at a destination, and they offer this as a complimentary service when others do not. The staff are professional, courteous, and seem happy with their workplace. I would recommend renting from here, especially if you have GEICO due to their associated discount.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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