Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.
Reservation Issues
Customers reported frustrations with reservation processes, including unavailability of reserved vehicles and unclear policies regarding payment methods.
Wait Times
Multiple reviews noted long wait times for vehicle pickup, with some customers experiencing delays of over an hour.
Overall Experience
Despite some negative feedback, many customers expressed satisfaction with their overall rental experience, citing good service and reasonable prices.