AutoZone Auto Parts

Reviews

• LH

  Lukas Haaglund

  Feb 2, 2026
  1.0
  Bought a “heavy-duty” set of snap ring pliers from AutoZone for about $25. Took them home and the tip snapped in half within minutes of first use. I immediately drove back to the store—same employee who sold them to me was polite but before I could even reach the tool section, a manager loudly stated they would not take the pliers back. The product failed almost instantly, and the way the situation was handled was disappointing and unnecessary. No attempt to inspect the tool, no discussion just a flat refusal. I left and went to O’Reilly Auto Parts. Not only did they have a better selection of tools, but they clearly explained their return policy and stood behind what they sell. It’s good to have options out here in the valley. O’Reilly will be my go-to from now on.
• DM

  Danny Main

  Jan 16, 2026
  1.0
  To be blunt. Your website sucks. Every time i try to check out it just loads and loads and loads and never completes the purchase. And i end up scraping the order and just go to the store myself. You're losing business because of this because other parts stores websites dont have this problem. In my opinion the entire website needs to be redone. Just my opinion.
• JT

  Johnathan Terry

  Jan 10, 2026
  4.0
  Nice and chill if you know what you want. Didn't really offer any help but thankfully I knew where and what I wanted
• KA

  k a

  Sep 20, 2025
  2.0
  rude female manager!! i overheard a conversation this week between manager & a customer. the manager was rude rude rude!

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