AutoZone Auto Parts

4.2
377 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lemmon Drive in Reno, NV is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Reno, NV or call us at (775) 972-0679.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
370 Lemmon Dr, Reno, NV
89506, United States

Hours

Reviews

4.2
377 reviews
5 stars
224
4 stars
72
3 stars
37
2 stars
14
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising helpful and knowledgeable staff, while others report rude and condescending behavior from employees.

Product Availability

Customers frequently mention that parts are often out of stock and require ordering, leading to delays.

Store Experience

Some customers appreciate the cleanliness and organization of the store, while others report issues with staff professionalism and service.

Staff Knowledge

Several reviews highlight the expertise of certain employees, but there are also complaints about inexperienced staff.

Management Issues

There are reports of poor management practices, including inadequate training and unprofessional attitudes from some managers.
  • KA
    k a
    Sep 20, 2025
    2.0
    rude female manager!! i overheard a conversation this week between manager & a customer. the manager was rude rude rude!
  • HA
    Hugh Ausmus
    Aug 7, 2025
    1.0
    Called in to check the availability of a part I had quickly looked up on line to see if autozone carried it. The website said it did. It was very easily found on the site. For my part I didn't write down the part number. I guess that was my mistake. When I called the store the guy said they don't carry it. I said that's kinda weird because it's on your website. I asked if it might help if I had the part #? In a very condescending tone the guy said " you have the part # ? Maybe you should have started with that." I let that comment slide and began looking up the part # for him. When I gave him the # he repeated... " maybe you should have started with that." Now I'm not parts counter guy, but I'm pretty sure with the same 15 seconds it took me to look up the part he could have done the same without the attitude and disregard for customer service. Autozone you might want to have a little training session with your employees. We are a small company with 7 trucks and several other pieces of equipment that need constant service. We will be buying from O'Reilly from now on.
  • FC
    Fernando Carranza
    Jun 16, 2025
    5.0
    Excelente servicio
  • KT
    Katherine Tschopp
    Jun 8, 2023
    5.0
    Employees are super helpful.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Reno, NV?

AutoZone Auto Parts in Reno is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

What types of products does AutoZone Auto Parts offer?

They offer a range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and more.