AutoZone Auto Parts

4.2
694 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Virginia St in Reno, NV is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Reno, NV or call us at (775) 323-4007.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1550 S Virginia St, Reno, NV
89502, United States

Hours

Reviews

4.2
694 reviews
5 stars
408
4 stars
148
3 stars
64
2 stars
35
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tyler, Karen, and Sean going above and beyond.

Staffing Issues

Several reviews noted understaffing and long wait times, with some customers expressing frustration over slow service and employees being preoccupied.

Product Availability

Customers appreciated the availability of parts and products, although some expressed disappointment with the store's inventory management and pricing.

Mixed Experiences

While many reviews highlighted positive interactions, there were also reports of rude staff and poor customer service in certain instances.
  • JG
    Joseph Garcia
    2 days ago
    5.0
    Bought some tire chains in ca.store. A couple months ago..found out they were the wrong size when I tried to put them on coming over the pass, a week ago wanted to return them had no reciept..Arthur went above and beyond helping me get my money returned..that's why this store is getting 5 stars from me
  • AW
    Annie Winters
    Jan 6, 2026
    5.0
    Helped me purchase tire chains that are right for my tire size. Very helpful. But I had to pick them up from another location across town. 😆 I can return them because they are unopened. My tires are so good they qualified as snow tires with my AWD.
  • RS
    Roger Scime
    Jan 4, 2026
    5.0
    Arthur R literally saved my sanity: knowledgeable, professional and anything else you might want!
  • SR
    Sheila Redmon
    Dec 15, 2025
    2.0
    Still waiting in line as we speak... where's everyone at???
  • JW
    Jade Whitbeck
    Oct 12, 2025
    1.0
    All of the employees are eating while they work, disgusting! They do not have any heating products because it's not "cold cold" after a 30degree night in Reno (NO COMPASSION FOR THE UNHOUSED) and when I showed they DO have the product, they refuse to grab from the back and insist the inventory is just "messed up" and what they have is what they have

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup for orders?

Yes, AutoZone Auto Parts provides in-store pickup services.