Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in North Las Vegas.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
4305 W Craig Road, North Las Vegas, NV
89032, United States
Hours
Reviews
4.4
794 reviews
5 stars
601
4 stars
83
3 stars
26
2 stars
17
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently praised the quick service, often being in and out within 10-15 minutes.
Staff Professionalism
While many reviews highlighted friendly and professional staff, there were notable instances of poor customer service and unprofessional behavior.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices for services, feeling they were not justified.
Customer Experience
Overall, many customers reported positive experiences, but there were significant complaints regarding handling of issues and follow-up after service.
Inconsistency
Service quality appeared to be hit or miss, with some customers experiencing excellent service while others faced significant issues.
- VCVeronica Cortez1 day ago5.0Just the quality of care that they put into doing their job and the excellent customer service as well.
- SGSandra GrantNov 15, 20255.0I am a first time customer referred by my son. DOS 11/12/25 I was elated, I was overly excited with their service. The Quickness , all the areas that was checked , they were on point! I'm very serious. Paul was excellent. being a first timer I was talking to paul holding conversation, but he needed to be working, so he was very respectful, he kept working and acknowledging me at the same time. I told them next time I would keep my mouth shut. I didn't know how they operated.I appreciate all the guys that serviced my vehicle because I love my vehicle. GMC Envoy. I will definitely refer Others to this establishment.
- CWChad WorthenOct 30, 20255.0Quick service and friendly staff that didn't try and pressure me into a full rebuild while I was there. Out in under 10 min.
- DGDaisi GiselaOct 25, 20255.0It was my first time at this place my experience was very good and everything was very king to me . besides everything ,they gave me a discount to wash my car and an extra discount for my next service
- RRRoxana ReynosoOct 14, 20251.0Absolutely RIDICULOUS Customer Service and Deceptive Reimbursement Process My experience with Valvoline has been nothing short of a nightmare, and I would give zero stars if possible. The sheer disrespect and incompetence in handling a situation they caused is staggering. During an oil change visit back in July, Valvoline personnel wrongly guided me, resulting in damage to my vehicle. This is bad enough, but the ordeal that followed is completely unacceptable. I have been fighting with Valvoline for almost three months for a reimbursement that should have been straightforward. The process has been drawn out, frustrating, and incredibly difficult, making me feel as if they are intentionally trying to wear the customer down. To make matters worse and frankly, insulting, after months of back-and-forth, Valvoline unilaterally changed the amount of the reimbursement I was initially promised for the paid estimate & rental car. This is a clear display of treating customers with utter contempt, failing to honor their own commitments, and being completely untrustworthy. If you value your time and expect even a minimal level of customer service and integrity, go somewhere else. Valvoline's treatment of customers is ridiculous, and their deceptive reimbursement practices are a disgrace. You should not have to fight for months to get what you are owed due to their error, only to have them change the terms at the last minute. Shameful.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
Valvoline Instant Oil Change is located at 4305 W Craig Road, North Las Vegas, NV 89032.
What are the operating hours of Valvoline Instant Oil Change?
The service center is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 7:00 AM to 7:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Do I need an appointment for an oil change at Valvoline Instant Oil Change?
No appointment is required; you can visit the center for services without scheduling in advance.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept payment via debit cards, credit cards, and mobile NFC payments.
When did the Valvoline Instant Oil Change location at 4305 W Craig Road open?
This location opened on July 18, 2024.
Can I get a car wash or detailing near Valvoline Instant Oil Change?
Yes, Fabulous Freddy's is a nearby car wash and auto detailing service, also offering fast food restaurants, located close to Valvoline Instant Oil Change.
Are there places to eat near Valvoline Instant Oil Change?
Nearby dining options include Sundance Kid Cafe (pub and bar), It's Lit BBQ Place (barbecue restaurant), Sunrise Pizza (breakfast and brunch), Denny's (diner), and several Vietnamese restaurants like Sunflower Vietnamese Restaurant and Pho Corner.
Where can I fuel my vehicle near Valvoline Instant Oil Change?
There is a Shell gas station near Valvoline Instant Oil Change for convenient refueling needs.
What automotive services are available near Valvoline Instant Oil Change besides oil changes?
Your Auto Service, located nearby, offers automotive repair, oil changes, and automotive parts and accessories.