Pilot Travel Center

2.8
596 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in North Las Vegas, NV! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
3812 E Craig Rd, North Las Vegas, NV
89031, United States

Hours

Reviews

2.8
596 reviews
5 stars
185
4 stars
69
3 stars
41
2 stars
51
1 star
250

What are people saying?

AI-generated from recent customer reviews

Shower Wait Times

Customers frequently reported excessively long wait times for showers, often exceeding 2 hours.

Staff Behavior

Mixed reviews on staff behavior; while some employees were praised for their friendliness, others were criticized for rudeness and unprofessionalism.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, particularly in the showers and restrooms.

Parking Problems

Customers expressed frustration over limited parking availability and issues with paid parking enforcement.

Customer Service

Overall customer service was inconsistent, with some staff providing excellent service while others were noted for poor attitudes and lack of assistance.
  • DD
    Dmitry
    2 days ago
    1.0
    Only 1 shower working out of 7. It's ridiculous, I was 6th in lane and waited 2 hours
  • GE
    Guadalupe Estrada
    6 days ago
    2.0
    Es un lugar muy reducido, no hay espacios de estacionamiento libres, todos son de paga.
  • MK
    Mohammad Khan
    Nov 17, 2025
    1.0
    Waited 3+ hours for a shower.. I came back and i was next for the shower still had to wait 1 plus hour to get the shower..
  • MM
    Mirwais Malikzada
    Nov 7, 2025
    1.0
    The worst stuff is in this pilot sings and lines not organized if you Stand somewhere to pay for your stuff you wants to buy they keep yelling on you specially the black young guy working there. Unprofessional employee… I had a terrible day. Un organized parking spots.. truck are parked everywhere. I don’t will put that employee name as soon as I have it he is yelling on the customer for no reason…
  • WW
    Wuzzle Wuz (Wuzzle)
    Nov 6, 2025
    4.0
    Staff seems really friendly and all my only problem was the shower wait times but that was probably lazy truck drivers who fell asleep or something not a bad place to visit

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.