Pilot Travel Center

2.8
602 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in North Las Vegas, NV! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
3812 E Craig Rd, North Las Vegas, NV
89031, United States

Hours

Reviews

2.8
602 reviews
5 stars
186
4 stars
70
3 stars
41
2 stars
52
1 star
253

What are people saying?

AI-generated from recent customer reviews

Shower Wait Times

Customers frequently reported excessively long wait times for showers, often exceeding 2-3 hours.

Staff Attitude

Mixed reviews on staff behavior; while some employees were praised for friendliness, others were criticized for rudeness and unprofessionalism.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, particularly in restrooms and shower facilities.

Parking Problems

Customers expressed frustration over limited parking availability and issues with paid parking enforcement.

Customer Service

Overall, customer service was inconsistent, with some positive experiences noted but many complaints about staff indifference and poor management.
  • WQ
    Wa Qas
    6 days ago
    2.0
    This location needs some serious attention. The bathrooms were disgusting, and the kids’ changing table clearly needed a thorough cleaning. The employees also seemed irritated for some reason, which didn’t make the experience any better. The line for the register was confusing, with no clear signs, and the whole area felt cramped and congested. Definitely not the smooth stop I was hoping for.
  • AE
    Anthony E
    Dec 31, 2025
    4.0
    Mr. Marshall is the glue holding this place together. Protect this man at all cost and promote him.Very tight Drivers, both in and out.
  • TT
    the-mask
    Dec 25, 2025
    1.0
    Don’t come here to take a shower, you wait for 4-5 hours, the employees are terrible, they never work in line. The screen has been the same for exactly 2 hours and you never care
  • E
    Çetin
    Dec 25, 2025
    1.0
    Garbage place!!! The worst pilot in America
  • SF
    Savoir Faire
    Dec 23, 2025
    5.0
    Cheapest gas in town

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.