Valvoline Instant Oil Change

4.4
580 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Las Vegas.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
7155 Grand Montecito Pkwy, Las Vegas, NV
89149, United States

Hours

Reviews

4.4
580 reviews
5 stars
447
4 stars
49
3 stars
23
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond.

Service Quality

There were numerous complaints about service quality, including issues with oil changes, tire pressure checks, and upselling unnecessary services.

Efficiency

While some customers appreciated the quick service, others reported long wait times and poor organization, leading to frustration.

Trust Issues

Several reviews expressed concerns about trust, citing instances of negligence and lack of accountability for mistakes made during service.
  • JD
    Jakub Dominiak
    Dec 31, 2025
    5.0
    Im always changing oil by myself and im really ocd with it (Bmw550i). But honestly, if You're changing oil every 5k, it's Your wife's cheap car for driving a to b, it's not bmw, benz, audi or other car that need high quality maintenance and You don't wanna do it by Yourself-100$ for full synthetic oil change is fair price. The guy who did service was excellent, all in 15min. Again..if Your car is not Your 'baby' and You just need oil change You'll be fine as well as Your car. Just make sure they put recommended oil, otherwise propably they'll put 5w30. Thank You!
  • AR
    Alexis Riedel
    Dec 23, 2025
    5.0
    The staff was very knowledgeable! They were timely in my oil change. And they were all very professional.
  • M1
    mdt1 1
    Dec 20, 2025
    5.0
    Brandon was fantastic, I was in and out quickly, he explained what was done and showed me when possible, and was a pleasure to work with. He's funny, fun, and professional, you should give him a large raise in fact.
  • KK
    kurt knauer
    Dec 14, 2025
    5.0
    Elvis was in the building and took great care of everything needed for my oil change and recommendations. The crew was very professional and polite. THANK YOU Elvis and crew.
  • MS
    Melissa Stanley
    Dec 4, 2025
    1.0
    sorry long but worth the read: DO NOT TRUST THEM WITH YOUR CAR When I first pulled in everyone was very friendly. I sat in my car the whole time. It was all very convenient. They let me know my car was due for a transmission flush but I had already gotten that done elsewhere. I paid and went on my way. After driving for about 10 min I looked at my tire pressure and they were still low. Also they never reset my oil change countdown on my dash so my car was still notifying me that it was due for an oil change. So they checked on the invoice that those 2 things were done yet they were NOT. Lie #1! I called and was able to swing back by so they could fill up me tires and reset the countdown. Now fast forward a little over 2 weeks. My car is leaking oil. (Never has my car leaked anything-i've always taken it to the dealership) I take it back to this same location thinking maybe they could fix something they did wrong. They looked and said they didnt see any active leaking but the assistant manager said they would do a complete oil change free of charge. (Why would you offer a free service-worth over $100 if you weren't trying to cover something up). Also they took my invoice copy which I thought was weird...wouldnt it be in your system? When my invoice was brought back to me the gentlemen pointed to the notes/comment box and said oh it says here that a leak was noted on your initial oil change. Lie#2 so all of the sudden there was a leak noted that no one discussed with me during my first oil change? So then I take it next day to a licensed mechanic-there is a Crack in my oil filter housing which happens when a person over tightening the oil filter. $400 later. I opened a claim with the customer service but this location will not assume responsibility. I would think as a business you would want to know if a person is not doing their job correctly and breaking people's vehicles. I will never go back and I am trying to warn as many people as possible. DO NOT TAKE YOUR CAR HERE!!!

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in Las Vegas?

Valvoline Instant Oil Change offers 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles in Las Vegas.

Where is Valvoline Instant Oil Change located in Las Vegas?

It is located at 7155 Grand Montecito Pkwy, Las Vegas, NV 89149, United States.