Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Numerous customers reported poor workmanship, including incomplete repairs, damage to vehicles during service, and issues with parts not being properly installed.
Customer Service
Feedback indicates a significant inconsistency in customer service, with some praising staff professionalism while others reported rudeness and lack of communication.
Timeliness
Many reviews highlighted delays in service, with vehicles taking longer than promised to be repaired, leading to frustration among customers.
Communication
Customers expressed dissatisfaction with the lack of updates and transparency regarding the status of their repairs, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising specific staff members for their helpfulness and the quality of repairs.
JM
Jeannette Morales
Nov 12, 2025
2.0
Geico recommended the place and it was a fast sign in process, communication is great but their automotive work did not meet the insurance guarantee I was offered. I refused to go back to the shop a 3rd time. My vehicle is currently being worked on at a second repair shop. They asked me to sign and pay before they released the vehicle and I trusted them. My advice to anyone that goes here, take your time inspecting your vehicle before you pay your deductible and drive off the lot. I don't like to be negative but we pay a lot of money to insure our vehicles to receive unsatisfactory service and negligent repairs when we need it, not to mention the deductible coming out of pocket because the party at fault did not have coverage.
IE
Irene E.P.
Jul 7, 2025
2.0
Pros: Efrain was helpful but…
I would most likely never come back to this shop due to the following:
Poor job inspecting that everything was in tact.
1. They put a cracked rear light. Had to bring it in.
2. They did not seal the molding around the rear window. Had to bring it in.
I’m not sure what other problems will arise, but I will say, I should have gone through another shop when I heard a few other customers coming in saying their vehicles weren’t being repaired correctly and they were having issue and seeing the reviews.
This shouldn’t have happened. The attention detail was definitely not there.
It’s disappointing and I’m honestly worried of what other little details weren’t done that will trigger to bigger issues. I will be taking my vehicle to another body shop to get inspected.
We got chop shop service on how my car was repaired.
CA
Craig Andrews
Jun 11, 2025
5.0
I brought my vehicle back for warranty work after many years have passed. Gerber did an amazing job and I could not be happier.
JS
Jerry Schaefer
Apr 19, 2021
5.0
Fast efficient and honest. Ended up just needing it buffed our so no charge.
JM
jason mann
Jan 2, 2018
2.0
This review comes in two parts. First, Danny was a real nice guy and kept me in the know of what was happening. So props to him. Now the bad. My parts order was made then I called a week later l when I hadn't heard anything. Danny to me my order was somehow mistakenly cancelled. So my car would be at shop for an extra few days. Ok I can deal with that. Fast forward, I received my car and all is good. Repairs are done and all is fine. The next day I go to put stuff in the back of my SUV and the back row seats are down as is my roll piece cover that hides stuff stored in the back. They obviously took my car to pick up parts and maybe had a joyride, who the hell knows!! Not professional at all and I will steer others away from this place.
Frequently Asked Questions About Gerber Collision & Glass
What types of services does Gerber Collision & Glass provide?
Gerber Collision & Glass offers collision auto body repair, auto glass services, paintless dent repair, bumper repair, windshield replacement, and free repair estimates.
What is the lifetime guarantee offered by Gerber Collision & Glass?
They provide a Lifetime Guarantee on their auto body and glass repairs for as long as you own your vehicle, ensuring quality workmanship and customer satisfaction.
What are the business hours for Gerber Collision & Glass in Las Vegas?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like Christmas and New Year's Day.
Where is Gerber Collision & Glass located in Las Vegas?
The shop is located at 5947 Boulder Hwy, Las Vegas, NV 89122, USA.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
Does Gerber Collision & Glass offer wheelchair accessible facilities?
Yes, Gerber Collision & Glass has wheelchair accessible restrooms for customer convenience.
How can I contact Gerber Collision & Glass for a repair estimate?
You can contact them via phone at +1 702-898-9600 or email at info@gerbercollision.com for estimates and service inquiries.
Which nearby places can customers visit before or after their repair at Gerber Collision & Glass?
Customers can visit nearby places such as Legends Sports Bar & Grill, Monti’s Smokehouse BBQ, and Budsy's BBQ for dining or relax at Stadium Saloon and Laundry, which is a nearby pub and laundromat.
Are there other automotive services close to Gerber Collision & Glass?
Yes, nearby automotive-related businesses include Glass America for auto glass service, Havana Auto and Car Spot for car sales and accessories, and LV Classic Autos for automotive services.
Is there convenient car rental or tire services near Gerber Collision & Glass?
Yes, Jucy Rental provides car rental services nearby, and Vegas Tire Shop offers tire sales and repair close to the location.