Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Numerous customers reported poor workmanship, including incomplete repairs, damage to vehicles during service, and issues with parts not being properly installed.
Customer Service
Feedback indicates a significant inconsistency in customer service, with some praising staff professionalism while others reported rudeness and lack of communication.
Timeliness
Many reviews highlighted delays in service, with vehicles taking longer than promised to be repaired, leading to frustration among customers.
Communication
Customers expressed dissatisfaction with the lack of updates and transparency regarding the status of their repairs, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising specific staff members for their helpfulness and the quality of repairs.
JM
Jeannette Morales
Nov 12, 2025
2.0
Geico recommended the place and it was a fast sign in process, communication is great but their automotive work did not meet the insurance guarantee I was offered. I refused to go back to the shop a 3rd time. My vehicle is currently being worked on at a second repair shop. They asked me to sign and pay before they released the vehicle and I trusted them. My advice to anyone that goes here, take your time inspecting your vehicle before you pay your deductible and drive off the lot. I don't like to be negative but we pay a lot of money to insure our vehicles to receive unsatisfactory service and negligent repairs when we need it, not to mention the deductible coming out of pocket because the party at fault did not have coverage.
AW
Aaren Williams
Aug 8, 2025
1.0
I wish I would’ve listened to the comments of others prior to coming to this place. I chose this place because it was the closest to me, and now I wish I had not. Horrible place, too many issues after receiving my vehicle back from collision repair. $10,000s worth of work done, the question is, what was repaired lol. I should have a brand new car after $10,000 worth of work. After repairs I had
1. A chipped tail light
2. Driver side door panel hanging off. Took it back twice because they couldnt put the door panel back on properly
3. They tore up my driver seat cover which was practically brand new before dropping it of there
4. Seams on my front bumper weren’t alignment properly
5. My driver side window would not stay rolled up, it kept bouncing back down
6. My windshield resovir was cracked, I advised them when I dropped the vehicle off that something was leaking and they brushed it off and said it’s fine. When I advised them after the vehicle was repaired they said it leaks due to topping off the fluid. Then why every time I put fluid in I have a huge puddle under my car. lol just wow
7. Recent went to a car was and when I came home I noticed a bubble like issue coming from the driver side door, when I observed and touched it, it peeled right off like an orange and they said they wouldn’t fix it because they believe someone hit it. Even if someone hit the vehicle, which no one did wouldn’t it leave a dent or a scratch or paint transfer, poor paint application or the layer was put on too thin.
8. The whole driver side leading back to the rear of the cars under panel was missing or removed, I had to plead to get that put on.
Remember $10,000 worth of work was completed but that’s what I got after they returned my vehicle.
My insurance company was notified and I will be using a different collision repair service. Please do not use this location at any cost. Poor attention to detail and half ass job done
KJ
Kelly Just-Kelly
Aug 26, 2022
5.0
Got my car back faster than expected. Plus they had the rental car desk in the office. Very convenient.
TH
Thuy Hilliard
Mar 31, 2019
5.0
Gerber Collision & Glass at Boulder Highway is Second to None! The experience was totally awesome and their communication and updates was great. James and the staff are very professional, knowledgeable, friendly, patient, and they made us feel at ease with the whole process. The car looks amazing and the repair was completed 5 days ahead of schedule…WOW! We highly recommend Gerber Collision Service to all our family, friends, and co-workers! Thank you and you guys are the best!!!!
Frequently Asked Questions About Gerber Collision & Glass
What types of services does Gerber Collision & Glass provide?
Gerber Collision & Glass offers collision auto body repair, auto glass services, paintless dent repair, bumper repair, windshield replacement, and free repair estimates.
What is the lifetime guarantee offered by Gerber Collision & Glass?
They provide a Lifetime Guarantee on their auto body and glass repairs for as long as you own your vehicle, ensuring quality workmanship and customer satisfaction.
What are the business hours for Gerber Collision & Glass in Las Vegas?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like Christmas and New Year's Day.
Where is Gerber Collision & Glass located in Las Vegas?
The shop is located at 5947 Boulder Hwy, Las Vegas, NV 89122, USA.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
Does Gerber Collision & Glass offer wheelchair accessible facilities?
Yes, Gerber Collision & Glass has wheelchair accessible restrooms for customer convenience.
How can I contact Gerber Collision & Glass for a repair estimate?
You can contact them via phone at +1 702-898-9600 or email at info@gerbercollision.com for estimates and service inquiries.
Which nearby places can customers visit before or after their repair at Gerber Collision & Glass?
Customers can visit nearby places such as Legends Sports Bar & Grill, Monti’s Smokehouse BBQ, and Budsy's BBQ for dining or relax at Stadium Saloon and Laundry, which is a nearby pub and laundromat.
Are there other automotive services close to Gerber Collision & Glass?
Yes, nearby automotive-related businesses include Glass America for auto glass service, Havana Auto and Car Spot for car sales and accessories, and LV Classic Autos for automotive services.
Is there convenient car rental or tire services near Gerber Collision & Glass?
Yes, Jucy Rental provides car rental services nearby, and Vegas Tire Shop offers tire sales and repair close to the location.