Gerber Collision & Glass

Reviews

• ME

  Melissa Escobedo

  Feb 26, 2026
  1.0
  I brought my coupe in after an accident for body repairs. I had a tote bag neatly placed in the back seat with sentimental sweaters, along with a pillow and blanket. Since the repairs were exterior body work, I didn’t think there was any reason for personal items in the back seat to be disturbed. When I got my car back, I immediately noticed items inside had been moved around — and my tote bag was completely missing. I searched the entire vehicle and then contacted the company. Instead of taking any accountability or offering to investigate, I was simply told they “left everything there” and that was it. I understand repairs sometimes require moving things, but the lack of concern, investigation, or basic customer care is what’s most upsetting. These items were sentimental and cannot be replaced. I would strongly recommend removing all personal belongings before leaving your vehicle here. Very disappointed in how this was handled. Aside from that, the vehicle was returned in excellent condition; however, just be mindful of what you leave in your car.