Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Brian, Hope, and Paul for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes or confirmations.
Vehicle Condition
Customers reported mixed experiences regarding vehicle cleanliness and maintenance, with some receiving cars with strong odors or needing repairs.
Response Time
Numerous customers expressed frustration over long wait times for service and difficulty in reaching the location by phone.
Overall Experience
While many customers had positive experiences, there were significant complaints about customer service and reservation handling that affected overall satisfaction.
MM
Michael McKinney
Nov 17, 2025
5.0
I rented from Enterprise for a one-way road trip across several states and the experience was excellent overall. Pickup was quick, the agent walked me through a thorough inspection, and the car was clean, modern, and comfortable for long days on the highway. The assisted cruise control was a godsend and the Corolla I had averaged about 40mpg which made driving very affordable. I appreciated the unlimited miles and the straightforward drop-off at the end—return took only a few minutes.
Two small notes for future renters: (1) ask about the toll program up front. It’s convenient, but like most rental companies it carries per-day convenience fees on top of the tolls, so decide whether you’ll use their program or bring your own transponder/SunPass. (2) Double-check fluids/tires before you leave on a long haul—mine were fine, but it’s a good habit.
Overall, Enterprise was professional and consistent from pickup to drop-off. The car performed flawlessly, customer service was friendly, and pricing lined up with my reservation. I’d happily rent with them again for another long road trip.
SL
Sfogirl Lasvegas
Nov 7, 2025
5.0
Brandon was wonderful!! Hassle free experience and stress free!!! The detail person was great getting me a clean car quickly too!!
SB
Sandra Bailey
Nov 5, 2025
5.0
We rented a car at one of the Las Vegas locations, one way to Indiana. The staff at the Las Vegas office was professional, kind and extremely helpful. The car was appropriate and a good bargain. The staff at the Muncie, IN office was great as well. The last time we rented a car, the service was deplorable! We will continue to use Enterprise from now on!
JS
Jill Smith
Oct 27, 2025
5.0
Arrived in from LAX and had to take a Uber to enterprise where we ran into very bad traffic and I was late getting to enterprise and they lock the doors.thanks to Brian the Worker open the doors and allow me to get my Rent-A-Car and be on my merry way thank you Brian you were so helpful. Need more people like you in the world.
CC
chnnk20
Oct 19, 2025
4.0
I would have given 5 stars but the rental had a strong cigarette odor. I don’t blame Enterprise…just the selfish inconsiderate previous renter.
Frequently Asked Questions About Exotic Car Collection by Enterprise
What types of exotic and luxury cars can I rent at Exotic Car Collection by Enterprise?
You can rent high-end exotic sports cars, sedans, and SUVs from luxury brands like Ferrari, Audi, Bentley, Jaguar, Lexus, Mercedes-Benz, Maserati, Porsche, and Tesla.
Where is Exotic Car Collection by Enterprise located?
The business is located at 4517 W Flamingo Rd, Las Vegas, NV 89103, United States.
What are the operating hours for Exotic Car Collection by Enterprise?
The location is open Monday through Friday from 8:00 AM to 4:30 PM, and on Saturday and Sunday from 8:00 AM to 4:00 PM.
Which payment options are accepted at Exotic Car Collection by Enterprise?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is Exotic Car Collection by Enterprise open all year round?
Yes, the business is currently not closed and operates throughout the year as per its listed hours.
How can I contact Exotic Car Collection by Enterprise to make a reservation?
You can call them locally or through their main phone number at +1 702-739-6299.
What services does Exotic Car Collection by Enterprise offer?
They offer luxury car rentals, exotic car rentals, and general auto rental services.
Are there places to eat nearby after renting a car from Exotic Car Collection by Enterprise?
Yes, nearby dining options include Ruth's Chris Steak House for steak lovers, Marigold Fine Indian Cuisine for Indian and vegetarian dishes, and Da Lat Vietnamese Cuisine for Pan-Asian fare.
What nearby coffee shops can I visit when I come to Exotic Car Collection by Enterprise?
Starbucks is a nearby coffee shop where you can enjoy coffee, smoothies, and juices before or after renting a car.
Which nearby car rental agencies are close to Exotic Car Collection by Enterprise?
Nearby car rental agencies include Alamo, Enterprise Exotic & Luxury Car Rental, and Enterprise Rent-A-Car, providing various rental options.