Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Las Vegas, NV? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cartier - Nellis location today.
Location
Hours
Reviews
4.2
316 reviews
5 stars
211
4 stars
40
3 stars
14
2 stars
7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and friendliness, with specific mentions of employees like Al, Tyler, and Canishia for their exceptional service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including receiving dirty cars and problems with tires.
Response Time
Customers frequently noted slow service, particularly during vehicle pickup and phone inquiries, leading to frustration.
Reservation Issues
There were multiple complaints about unfulfilled reservations, with customers arriving to find no vehicles available despite prior bookings.
Mixed Experiences
While many customers had positive experiences, there were significant reports of poor service and negative interactions, indicating inconsistency in service quality.
- MAMichelle AntoineOct 19, 20255.0I can’t say enough about Al! I was really frustrated when I arrived, because I had to cancel a previous reservation. I was in an emergency and needed a truck really quickly. I walked in and he Was multitasking and helping multiple customers at once. When it was my turn, He helped me tremendously! He got me into a truck and I was able to take care of my emergency. The vehicle was clean, and on a full tank.. It ran well and I could tell the maintenance was up-to-! He truly rolled out the red carpet, and I am extremely grateful for his help and kindness to me yesterday. He doesn’t know how helpful he truly was in the scenario that I was in. I definitely would rent from them again!
- CTCarrie TackettOct 11, 20255.0Justin and LT are the best! The best customer service I've ever had anywhere! Keep up the good work!
- JNJimmy NietoOct 6, 20255.0Truly enjoyed the service at this location.The ladies in the front desk were very helpful and friendly.Made my reservation go smoothly highly recommend
- JCJOHN COXSep 26, 20255.0Got picked up under an to get car rental
- SSSunflower SoulAug 13, 20255.0I ran into a little snafu when returning a vehicle and picking up a new contract but the gentleman that assisted me was patient and kind. Thank you all there for not pre judging my situation. I was able to get back to work the next day.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Las Vegas?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your travel needs in Las Vegas.
What are the business hours for Enterprise Rent-A-Car at the Cartier - Nellis location?
The location is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Las Vegas?
You can reserve your rental car online through their website or visit the location at 5070 E Cartier Ave, Las Vegas.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car owned by a woman?
Yes, this Enterprise location is owned by a woman.
What nearby automotive repair services can I visit if I face any car issues during my rental period?
Nearby automotive repair options include RG Auto Repair, Quick Stop Tires and Auto Repair, Trejos Auto Repair, and Classic Collision Repair Center.
Are there nearby truck rental services close to Enterprise Rent-A-Car in Las Vegas?
Yes, nearby truck rental options include Enterprise Truck Rental and Penske Truck Rental.
What convenience stores or gas stations are near Enterprise Rent-A-Car for quick stops?
Circle K is a nearby convenience store and gas station where you can make quick stops while in the area.
Can I find any shipping or courier services near the Enterprise Rent-A-Car location?
Yes, there is a UPS Access Point location nearby for courier and shipping needs.