Enterprise Rent-A-Car

4.2
507 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

5120 S Decatur Blvd, Las Vegas, NV
89118, United States
(702) 597-2515
https://www.enterprise.com/en/car-rental/locations/us/nv/las-vegas-decatur-reno-542h.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Las Vegas, NV? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Decatur & Reno location today.

Location

Enterprise Rent-A-Car
5120 S Decatur Blvd, Las Vegas, NV
89118, United States

Hours

Reviews

4.2
507 reviews
5 stars
361
4 stars
51
3 stars
18
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees for their outstanding service.

Rental Process

Most customers found the rental process to be quick and efficient, with minimal wait times reported.

Vehicle Quality

Customers noted that the cars were clean and well-maintained, contributing to a positive rental experience.

Pricing Issues

Some customers expressed concerns about pricing discrepancies and upselling tactics, indicating a need for clearer communication regarding rates.

Mixed Experiences

While many reviews are positive, there are notable complaints about specific staff members and service inconsistencies, suggesting variability in customer experiences.
  • NG
    Norma Jean Garcia
    Dec 13, 2025
    5.0
    Very helpful and welcoming...Our assistance that our representative Kelu gave us was amazing....we would highly recommend Enterprise as the place to go for your rental needs
  • GP
    Gregg Payne
    Dec 8, 2025
    5.0
    Reserved a standard SUV thru the app. I called to verify they had one but they didn’t have. They said I could get a large SUV for much more money. I thought this would be a huge waste of time. The rep called around and found a standard SUV for me and went and picked it up so I could pick it up at their location.
  • HW
    Henry Williams
    Dec 5, 2025
    5.0
    The staff here are a delight, especially the lady who gave me cough medicine to help my throat. Thank you!
  • AM
    andre Mo
    Dec 1, 2025
    5.0
    Very fast and very friendly
  • DD
    Denyse
    Nov 16, 2025
    5.0
    I can only say good things about the staff here! All the girls i had an encounter with were professional, friendly and bubbly! They made the process easy and had me in a vehicle ready to go. Thank you!
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Las Vegas?

Enterprise Rent-A-Car is located at 5120 S Decatur Blvd, #105, Las Vegas, NV 89118.

What are the operating hours for Enterprise Rent-A-Car at Decatur & Reno?

The rental location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.