Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Las Vegas #6169 in Las Vegas, NV is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Las Vegas, NV or call us at (702) 415-2576.
Mixed reviews on customer service; while many praised helpful and friendly staff, some reported rude or unhelpful interactions.
Staff Knowledge
Several customers noted that some employees lacked knowledge about products and services, leading to frustration.
Efficiency
Many customers appreciated the quick service and efficiency in handling their needs, especially for battery replacements and diagnostics.
Management
Positive feedback for certain managers like Deanna and Paul, but also criticism for others regarding their attitude and service quality.
Product Availability
Customers generally found the store stocked with necessary parts, although there were instances of delays in receiving ordered items.
JW
Jim Wright
Oct 23, 2025
1.0
Clerk don't no what they are doing and don't ask them question about cars because they don't know. Just warm bodies.
DW
Dana Wilson-Willoughby
Sep 21, 2025
5.0
Traveling and had some issues, Paul and the whole team took care of us. Friendliest Auto Zone I've ever been to.
AA
Aj Abalos
Sep 4, 2025
5.0
My battery died for my WRX and it was still under warranty- I initially came to confirm on Labor day, 2025 and was assisted by Grayson and was informed that my battery was still active & under warranty- I was informed that my battery would be ordered from their hub and would be either delivered at 130pm or 530pm - I was a little disappointed that the battery didn't arrive- I followed up the next day and called and spoke to Mike- he mentioned that it would arrive at 530pm and it didn't as I never got a call- I followed up again, Wednesday, and spoke to Ryan- he informed me that it should have been there but it wasn't and re-ordered the battery- I got a call from both managers (Ryan & Paul) and was told my battery had arrived!
All in all, eventhough my battery didn't arrive when it was suppose to, Ryan/Paul & their team was able to give great service and would definitely be back to this Auto zone location!
Thank you guys!
TH
Tasia Hayes
Aug 16, 2025
5.0
Sandi and Kevin are an awesome duo! Amamzing management and great customer for the win! My family and I appreciate them both!
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Greg
Jul 11, 2025
5.0
Mykohl and Kevin at AutoZone on Blue Diamond in Las Vegas were so helpful today. They sourced my wiper blades for an older car and even put them in for me. They were kind, helpful and caring. Customer service isn’t dead! These two proved that ! Well done!