Alamo Rent A Car

Reviews

• VC

  V C

  Jan 4, 2026
  1.0
  I didn't use to have problems with Alamo, but this is the second time I have rented a car that smells like weed/cigarettes. Once in July 2025, and now in December 2025. In both instances there were no other cars in my rental class to choose from, and nobody on the rental lot to talk to about upgrading or getting me a different car. The only time there has been anyone to speak to about the issue has been the attendant at the exit gate and by the time you get to them they say "Make a note on the contract so we don't charge you for the smell. There are no other cars available." In order to talk to anybody else, you have to walk back across the entire lot, and go back down the stairs and get back in line. I've spent the last week with massive headaches and all of my luggage smell like smoke. I bought a bottle of febreeze to attempt to get the smell out and it was pointless. Do not rent from this location.
• AE

  Adam Edge

  Jan 1, 2026
  3.0
  Such a slow and tedious booking in process. Really surly counter agent. Having prebooked and prepaid it shouldn’t take this long. Just what you need after a 10 hour flight. I don’t think I’ll bother with Alamo again.
• SD

  S Diego

  Dec 28, 2025
  3.0
  The check out process was straight forward and didn't take too long however the vehicle I had rented, badly needed an alignment. I'm not sure how to check this before departing with the vehicle since you can only go 10mph out the airport. But my assumption was that they routinely service these vehicles that's why I'm paying all this money. My fault for assuming! And its extremely inconvenient to return the vehicle on Christmas eve and go through the check out process all over again but you get what you get sometimes.
• EA

  Eza Agoes

  Dec 21, 2025
  5.0
  Booked through Orbitz. Checking out the car at Alamo Rent-A-Car went smoothly. The rental facility, which houses multiple car rental vendors, is very clean and well organized. After a seamless experience at the counter, we had another pleasant and efficient process in the garage, where we were directed to the mid-SUV aisle and allowed to choose from available models. The garage was also very clean and well-lit, and the staff were respectful and helpful throughout.
• JL

  JIONGJIONG Li

  Dec 16, 2025
  5.0
  My first rental with Alamo at Las Vegas Airport was an outstanding experience. I selected a BMW SUV, which was in excellent condition and drove beautifully. Impressed by the value, I decided to extend my rental for two additional weeks. Station Manager, Mr. Zack Johnson, was instrumental in this seamless process. He is a true professional—patiently explaining all the package options and helping me secure the best possible deal for the extension. It's rare to find such personalized and attentive service. From the fantastic car to the exceptional staff, everything was perfect. I will definitely be choosing Alamo again on my next trip!

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