Riconsegna velocissima, la si lascia nel parcheggio e un addetto verifica immediatamente le condizioni dell'auto mostrandoti su un dispositivo la riconsegna della cauzione. Uno shuttle gratuito parte subito per i terminal. Complessivamente ottimo servizio Alamo, abbiamo proungato il noleggio molto facilmente al telefono e il costo è stato trattenuto dalla cauzione.
Fantastic Experience with Alamo Rent A Car
I booked my rental online through Expedia, and the entire process was smooth from start to finish. When I arrived, check-in was handled conveniently outside the building with a customer service representative, which made everything quick and efficient.
The staff clearly explained all the charges and made sure I understood that the $300 security deposit would be fully refunded as long as the car was returned in perfect condition. I really appreciated the transparency — no surprises at all. Returning the car was just as easy — quick inspection, no hassle, and I was on my way within minutes
I rented a Toyota Camry Hybrid, and it was practically brand new with only 450 miles on it! The car was spotless, fuel-efficient, and drove beautifully throughout my trip.
I’m a highly satisfied customer and will absolutely be renting from Alamo again. Outstanding service and an excellent vehicle!
RW
Rafal Wojcicki
Mar 3, 2026
Car rental with Alamo was something new for me, especially as a driver who normally drives on the other side of the steering wheel. However, at this rental company it was not a problem at all. From the moment of booking, everything was clear and hassle-free.
When I arrived at the airport, I was greeted by a friendly lady, and the whole process took just a few minutes. She directed me to the parking area, where an employee showed me the section where I could choose the SUV I wanted. That was a very positive surprise for me. I rented the car for a week.
There were zero problems — everything was clear and easy to understand. Based on my own experience with Alamo, I can honestly recommend them. I hope you will be as satisfied as I was.
RC
Razamaly Chanthala
Feb 17, 2026
Car 5/5 - vehicle was super clean upon pickup. My choice of vehicle was a premium suv the 2025 Dodge Durango. Vehicle was fuel efficient seats 7 passengers and very spacious. My passengers also agreed the vehicle was very comfortable and roomy. Had the vehicle for 4 days, gas barely drained. The ride was extremely smooth. Overall, 5 out of 5 for the vehicle.
Pick up 5/5 - was super easy, prepaid on phone so I was able to get through the line very quickly. The gentleman that helped me at the check in counter was very kind and friendly. Upon leaving garage the lady working at the gate helped me confirm existing damages and reported them for me before leaving the garage. She helped me take videos and measure any previous damages on the vehicle. Superior customer service! Overall pick up 5/5!
Drop off 5/5 - super easy, the lady that handled my drop off was very nice. Asked all the proper questions. In an out within 5 mins for drop off. 5 out of 5 for drop off.
Overall score of 5/5, would rent again with Alamo when visiting Vegas!!
A plus, not related to the rental company but, the shuttle bus experience to and from the main airport 5/5. Easy and simple to and from.
Guys read this review before you rent the car please!
I will rather give a -10000stars if there is an option.
1. If you are renting the car with an international driver’s license, make sure you bring the official translate driver’s license! Since on the Alamo home page, it shows that it is ok to provide a type written, translated version of the international driver’s permit, however this branch does not accept even if their customer service said that it is allowed!
2. Please follow the manager’s rule!(Not provided on either the website or the renting notice or whatsoever mentioned about this ) They asked me to provide the fly out flight ticket from the place I choose to return my car! I do ask the manager to provided the official rules to me( since I already provide the rules that is on their official website about the translated version of international driver’s permit) but the only respond from the manager is “I’ve already told you the rules” declining to provide the type written rules. It also means that the manager is beyond all the rules among all Alamo branches! They have the right to set up the rules by themselves!
They finally end up threatening me that they are asking the security to walk me out because they can’t fulfill the contract!
Guys good luck with you with renting a car with Alamo, please have a good experience renting with Alamo!