Jiffy Lube

4.5
1370 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopBrake ShopJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HENDERSON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
515 Marks St, Henderson, NV
89014, United States

Hours

Reviews

4.5
1,370 reviews
5 stars
1,125
4 stars
89
3 stars
30
2 stars
25
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, professional, and attentive, with many specific mentions of employees like Michael and Milton.

Efficiency

Many reviews highlighted the quick service, with customers frequently noting being in and out within 15-20 minutes.

Mixed Experiences

While many had positive experiences, a few customers reported issues with management and service quality, indicating inconsistency.

Professionalism

Customers appreciated the professionalism of the staff, with several reviews mentioning the team's knowledge and honesty regarding services.
  • GW
    Gabrielle Weatherholt
    3 days ago
    5.0
    Mike and his team were awesome and attentive today. They took care of my oil change and tire pressure and updated me on other items that needed to be brought to my attention! Thank you for the quick and professional service!
  • SM
    Stephanie Marie
    Jan 5, 2026
    1.0
    I would not recommend this shop based on my experience on December 23rd. I drove my own car onto the lift as instructed. At the time, I was on an emotional phone call with my son, whom I had not spoken to in over a year. I informed the employee that I needed a moment, but instead of patience or professionalism, I was followed around my vehicle and spoken to with clear frustration and attitude when I didn’t immediately follow directions “perfectly.” While attempting to provide my ID and retrieve personal items from my car (I was staying at a nearby hotel for the holidays), I was repeatedly pushed to enter all my information myself on a tablet, despite already providing correct identification. This was all happening while I was still on the phone and visibly overwhelmed. The situation escalated when I was later informed that they could not perform the oil change I was charged for. The manager, Francis, stated they could not remove the drain plug or the oil filter. Despite this, I was still charged full price (around $200) for an oil change that was not completed. All that was done was oil being added on top of old oil, knowing full well that the drain plug and filter could not be removed. When I calmly asked for the new oil filter that I had already paid for (which was included in the price), I was talked down to and told I had an “attitude problem.” Being charged full price for incomplete work, spoken to disrespectfully, and dismissed when asking a reasonable question is unacceptable. This experience lacked professionalism, empathy, and basic customer service. I will not be returning.
  • AD
    Anthony D
    Jan 3, 2026
    5.0
    Francis and Milton were excellent. I had a few issues with my car and they worked to diagnose the issue, found the fix, and have been a wonderful find for me as finding good trustworthy mechanics is hard to do. I highly recommend the Jiffy Lube on Marks ask for Francis and he & Milton will get your car fixed and wont try to overcharge or try to sell you stuff you dont need.
  • JP
    joanna prevost
    Jan 2, 2026
    5.0
    Was in the area stopped in for a oil change ! So impressed with the service and staff. They were so nice and affordable. You can either wait in your car , or in the waiting area. Thanks 👍
  • PP
    Pablo
    Dec 29, 2025
    5.0
    Stopped by for an oil change and left with some good information about my car. Great staff. Hardworking and honest team work throughout the entire business. Mike, Milton and Matthew helped me out. Thank you.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service