Pilot Travel Center

4.1
2020 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Fernley, NV! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
465 Pilot Rd, Fernley, NV
89408, United States

Hours

Reviews

4.1
2,020 reviews
5 stars
1,009
4 stars
568
3 stars
281
2 stars
54
1 star
108

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some praised clean restrooms and showers, while others reported dirty facilities.

Staff Service

Staff friendliness received positive feedback, but there were complaints about rudeness and poor customer service.

Shower Wait Times

Long wait times for showers were frequently mentioned, with some customers experiencing delays of over an hour.

Parking Issues

Parking lot is often crowded and difficult to navigate, leading to complaints about accessibility.

Fueling Experience

Customers reported issues with fuel pumps, including slow service and malfunctioning pumps.
  • JM
    J M
    Nov 12, 2025
    1.0
    DISAPPOINTED WITH THE SHOWERS! Today it took me more than an hour to get a shower. The irony is that all the showers were empty but nobody was cleaning them. Next time you stop for a shower, make sure to ask the person behind the counter if there is someone cleaning the showers.
  • SV
    S. V.
    Oct 19, 2025
    1.0
    The line for the shower is not moving. I see 4 dirty open shower rooms and they are not cleaned. If I did my job like that, I would be fired. Why not fire lazy employees and replace them with normal ones?
  • SS
    Slade
    Oct 18, 2025
    5.0
    Come here if you're sick of travel food. Feels almost like a mini Walmart or an airport. Plus there's a microwave so you can heat frozen stuff
  • RR
    Roberto
    Oct 12, 2025
    2.0
    I think I just won the nobel prize!!!!!
  • PC
    Phillip Dasha (The Corvette Couple)
    Oct 1, 2025
    4.0
    Nice little truck stop — smaller lot but solid overall. 👍 Staff is friendly, Wendy’s inside, plus a casino with a Mexican restaurant across the street. 🎰🌮 Blue Beacon truck wash right next door and a tire shop just around the corner make it convenient. 🚛🧽 Parking can fill up fast and sometimes there’s a wait to get in, but overall a quality stop

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.