Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Chisholm Trail in Fernley, NV is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fernley, NV or call us at (775) 575-7202.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
399 reviews
5 stars
240
4 stars
92
3 stars
33
2 stars
8
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were reported as rude or unprofessional.
Product Availability
Generally good availability of parts, but some customers noted that specific items were often out of stock.
Store Environment
Stores are reported to be clean and well-organized, contributing to a positive shopping experience.
Employee Knowledge
Many customers appreciated the knowledge and expertise of staff, particularly in troubleshooting and providing assistance.
Warranty Issues
Several customers expressed frustration with warranty claims and the handling of defective products.
- JMJohn Mathis3 days ago1.0Good luck! Staff is incredibly worthless. Put you on hold forever. Go there in person and they have no customers but still wont help you. Just order parts from someone online.
- TOTeresa OllestadNov 11, 20255.0Very helpful
- JKJames KenneyOct 8, 20251.0Bought a car battery 10 months ago. The car didn't start this morning in a parking lot in Reno. I called and spoke with a nice young lady told her my story and she said I could talk to her boss but he was on the phone and if I was willing to wait I could talk to him. So I waited a couple of minutes and he finally got on the phone but wasn't too happy about it. I had to buy another replacement from O'Reilly since it was closer. I tried to get in-store credit at AutoZone because it was still under warranty in less than a year old and they said no. I was talking to an older gentleman named Carl. I let him know that I bought a brand new battery from them. And it was completely dead. And I wanted to talk about options or in-store credit because of the failed battery so I told him the story of what had happened He said and?...?I said and... it's less than 10 months old and he said yeah? And.... I said I would like to get my money back or exchange for in-store credit. He said no and asked me why was I so cheap and got the cheap battery I said the battery?I said it's still under warranty it's less than a year old. He then asked why didn't I take the battery to AutoZone and just Simply exchange it? I told him we just got done with the procedure and my wife was still under anesthesia when it happened and I just wanted to get my poor wife home and get the car running and I would figure it out later. He said well...... still.... I told him obviously you have a attitude problem. He said well no!!! I am just tired of dealing with stupid people and then hung up on me. I was absolutely Blown Away. I called back and asked for a supervisor. I spoke with his boss(Ed) a nice guy. He said he definitely shouldn't have talked to me like that especially since it was under 1 year warranty and everything he said to me was irrelevant anyways. He said but still he should not have said that to you because you were just asking for options. It's amazing to me that a guy that deals with customers all day and is in the service department talks to people that way let alone customers of AutoZone. At any rate since I spend on average 4200 a year there Carl must bring in an awful lot of new customers so I guess I will take my stupid self to O'Reilly's. And I will let everyone I know to start going to O'Reilly's as well. Sorry Ed you were very nice. but damage done was finalized when I came in to exchange the battery.Carl wouldn't even look me in the eyes let alone claim his own BS and apologize Man to men
- ECEric CanigliaSep 28, 20254.0Most parts can be ordered & picked up the same day. If not, you probably don't need it.
- MSMars SinkSep 14, 20255.0Memphis at this auto zone needs a raise! That kid helped me get a new battery, replaced it, and did it all with a smile. The best customer service I’ve had at an auto zone, give him a raise!!!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Fernley, NV?
AutoZone Auto Parts in Fernley, NV is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
What products can I find at this AutoZone location?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts in Fernley.
Does AutoZone Fernley offer in-store pickup or delivery services?
Yes, this location offers in-store pickup, same day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts in Fernley?
You can call them at (775) 575-7202 or email customer.service@autozone.com for inquiries.
What brands of auto parts does this AutoZone store carry?
This AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Fernley, NV?
It is located at 1210 Chisholm Trail, Fernley, NV, 89408, USA.
Are there other AutoZone locations nearby?
Yes, there is another AutoZone nearby, which is also an automotive parts and wholesale store, making it convenient for customers to find parts in the area.
What nearby food options are available if I visit AutoZone in Fernley?
Nearby food options include Starbucks for coffee and snacks, Burger King for fast food, Taco Bell, Pizza Hut, Quiznos, and Fernley Pizza Factory for various dining choices.
Are there fitness or recreational facilities near AutoZone Fernley?
Yes, Fernley Anytime Fitness and Anytime Fitness gyms are nearby, which is convenient if you want to work out before or after your visit.
Can I visit other retail stores near AutoZone Auto Parts in Fernley?
Yes, nearby retail stores include Grocery Outlet for groceries and discounts, Verizon and Russell Cellular for mobile phones, and The Home Depot and Walmart as competitors with automotive and other products.