Enterprise Rent-A-Car

Reviews

• KG

  K G

  Sep 28, 2025
  5.0
  Makes renting car so easy.
• JP

  Jodi Plocher

  Aug 4, 2025
  1.0
  Poopy diapers still in the “clean car” I rented. At least 2 other rentals were not clean, but I dealt with it. Finally, my last straw; I tried to call for a week, trying to get a receipt for reimbursement. Only the Elko branch could see why I couldn’t get a receipt, and despite multiple requests from the main customer service line, I could not get help or resolution. Upon finally getting someone to answer at the Elko branch, I was told there was a card issue, but no-one bothered to reach out. Finally, since my work card was having issues, I had to use a personal card, but was unable to attain separate receipts necessary to split the reimbursement. When I asked to speak with someone who could help, I was told “those contacts are for employees only” and to call the main customer service line again. Don’t waste your time here, it’s always a pain.
• JJ

  Jessie J

  Jul 25, 2025
  5.0
  Had to get a last minute rental because I was at a shop for a routine repair that should've been done in a several hours, but ended up being days. Made the reservation over the phone and picked up the car 20 mins later. Reserved for 7 days, but returned early and received a refund. Yes, prices are a bit high, but for a rural area and them being the only game in town, I felt the service was good and price reasonable. I would recommend and also rent from them again if needed.

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