Business Details
About
Towing Service Station
Carson City Towing provides professional roadside assistance and towing for autos, trucks, semi-heavy trucks, motorcycles, boats and RVs in Carson City and Reno/Sparks, NV areas.
Location
Reviews
3.8
181 reviews
5 stars
116
4 stars
8
3 stars
4
2 stars
5
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant issue with customer service, particularly with a receptionist named Alexis, who was described as rude and unprofessional.
Timeliness
Many customers reported long wait times for service, with some experiencing delays of several hours without communication.
Driver Performance
While some drivers received praise for their professionalism and helpfulness, others were criticized for unsafe driving and poor customer interactions.
Pricing Concerns
Several reviews highlighted concerns about high prices and unexpected charges, leading some customers to feel they were being scammed.
Overall Experience
Mixed reviews overall, with some customers expressing satisfaction with the service while others reported negative experiences and vowed not to use the service again.
- ATAdriana TelamOct 30, 20251.0They charge you for tows you didn't ask for nor couldn't prevent
- JBJUAN BRUTTIOct 10, 20255.0Good honest people, they help me to fix my problem in a second and didn't charged me anything for that, quick service and with a very good attitude to help, cheers.
- GZGSXR600Z ZOct 7, 20251.0Made me wait 30 minutes and then bailed on me. Also wanted money up front. Thank God I didnt pay up front. Apparently their excuse was " we had a priority call come in"
- JTJ ThomasAug 18, 20255.0The patience and professionalism their tow truck driver Larry displayed today was above and beyond. My neighbor had his giant rat infested piece of cr.. 34-38ft RV towed to another property today. He started early morning and It was located on a side yard with very little room on either side of RV. Also, no keys so the steering was locked up and made the job difficult to maneuver. Mail boxes, trees and rock walls all as obstacles and he had to hook the rv up from the rear becuase it was driven in. (Not backed in like most people do) The owner was telling the driver how to do his job for the last 6 hours. Which included driving up on our asphalt driveway. And the driver kindly informed him he was not going to destroy anyone elses property just to move this RV and he needed to call for addition truck. Larry needs extra money after dealing with this owner.
- BMBrian MaysAug 17, 20251.0This driver attempted to run me off the road when merging onto i580 from William St. she needs to learn the number two lane had to merge and the number one lane has the right of way! Extremely unsafe driver. She or he (shman)thought she/he could rule the road because they are in a bigger vehicle!
Frequently Asked Questions About Carson City Towing
What types of vehicles does Carson City Towing service?
Carson City Towing provides roadside assistance and towing for autos, trucks, semi-heavy trucks, motorcycles, boats, and RVs.
In which counties does Carson City Towing operate?
Carson City Towing serves Washoe County, Storey County, Carson City County, Douglas County, Lyon County, Mineral County, and Churchill County in Nevada.
What are the operating hours of Carson City Towing?
They offer 24-hour emergency services for towing and roadside assistance.
What payment options does Carson City Towing accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Carson City Towing for service or emergencies?
You can contact them via their main phone number or mobile phone at +1 775-883-2524 or email at abryant.cctowing@gmail.com.
Where is Carson City Towing located?
Their address is 5060 Hwy 50 E, Carson City, NV 89701, USA.
Does Carson City Towing have an online presence where I can learn more or request service?
Yes, you can visit their website at http://www.carsoncitytowinginc.com/ or their Facebook page at https://www.facebook.com/108863514409803.
Are there other automotive or towing-related businesses nearby Carson City Towing?
Yes, nearby places include Shelton Racing and Fabrication (automotive repair), D1 Trailers - Sales and Rentals (recreational vehicle dealer), and Triple C Auto and Truck Repair (automotive repair), which can be useful for related vehicle services before or after towing needs.
What nearby places might customers visit after using Carson City Towing's services?
Customers might visit places like Outdoor Cover Warehouse for shopping needs or Kryptonite Marine for boat service and repairs, depending on their interests and vehicle types.
How can nearby services like Silver Strike CrossFit and Foxy paws complement a visit to Carson City Towing?
While waiting for services, customers can visit Silver Strike CrossFit for fitness or Foxy paws for pet grooming and care, making their downtime more productive and enjoyable.