Business Details
About
Towing Service Station
Carson City Towing provides professional roadside assistance and towing for autos, trucks, semi-heavy trucks, motorcycles, boats and RVs in Carson City and Reno/Sparks, NV areas.
Location
Reviews
3.7
184 reviews
5 stars
117
4 stars
8
3 stars
4
2 stars
5
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from a receptionist named Alexis, who was described as rude and unprofessional.
Timeliness
Many customers reported long wait times for service, with some experiencing delays of several hours without communication.
Pricing
While some customers found the pricing fair and competitive, others felt they were overcharged for services rendered.
Driver Performance
Feedback on drivers was mixed; some were praised for their professionalism and helpfulness, while others were criticized for unsafe driving and poor customer interactions.
- BBBrappfilms4 days ago1.0Tow truck driver almost side swiped me, I proceeded to honk at him and he just kept coming, no turn signal on. Then he proceeded to honk at me and flip me off, called immediately to report and then he proceeded to drive on his phone. VERY unprofessional.
- JPJoel PedersonDec 4, 20255.0Fair price, fast service, nice people. Honestly impressed.
- ATAdriana TelamOct 30, 20251.0They charge you for tows you didn't ask for nor couldn't prevent
- JBJUAN BRUTTIOct 10, 20255.0Good honest people, they help me to fix my problem in a second and didn't charged me anything for that, quick service and with a very good attitude to help, cheers.
- GZGSXR600Z ZOct 7, 20251.0Made me wait 30 minutes and then bailed on me. Also wanted money up front. Thank God I didnt pay up front. Apparently their excuse was " we had a priority call come in"
Frequently Asked Questions About Carson City Towing
What types of vehicles does Carson City Towing service?
Carson City Towing provides roadside assistance and towing for autos, trucks, semi-heavy trucks, motorcycles, boats, and RVs.
In which counties does Carson City Towing operate?
Carson City Towing serves Washoe County, Storey County, Carson City County, Douglas County, Lyon County, Mineral County, and Churchill County in Nevada.
What are the operating hours of Carson City Towing?
They offer 24-hour emergency services for towing and roadside assistance.
What payment options does Carson City Towing accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Carson City Towing for service or emergencies?
You can contact them via their main phone number or mobile phone at +1 775-883-2524 or email at abryant.cctowing@gmail.com.
Where is Carson City Towing located?
Their address is 5060 Hwy 50 E, Carson City, NV 89701, USA.
Does Carson City Towing have an online presence where I can learn more or request service?
Yes, you can visit their website at http://www.carsoncitytowinginc.com/ or their Facebook page at https://www.facebook.com/108863514409803.
Are there other automotive or towing-related businesses nearby Carson City Towing?
Yes, nearby places include Shelton Racing and Fabrication (automotive repair), D1 Trailers - Sales and Rentals (recreational vehicle dealer), and Triple C Auto and Truck Repair (automotive repair), which can be useful for related vehicle services before or after towing needs.
What nearby places might customers visit after using Carson City Towing's services?
Customers might visit places like Outdoor Cover Warehouse for shopping needs or Kryptonite Marine for boat service and repairs, depending on their interests and vehicle types.
How can nearby services like Silver Strike CrossFit and Foxy paws complement a visit to Carson City Towing?
While waiting for services, customers can visit Silver Strike CrossFit for fitness or Foxy paws for pet grooming and care, making their downtime more productive and enjoyable.