Enterprise Rent-A-Car

4.3
169 reviews

About

Car Rental AgencyVan Rental
Need a rental car in Dartmouth, NS? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Burnside location today.

Location

Enterprise Rent-A-Car
598 Windmill Rd, Dartmouth, NS
B3B 1B5, Canada

Hours

Reviews

4.3
169 reviews
5 stars
118
4 stars
24
3 stars
9
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees who provided exceptional service.

Vehicle Availability

Several reviews noted issues with vehicle availability, including long wait times for pickup and receiving the wrong vehicle type, though some customers appreciated upgrades when their requested vehicles were unavailable.

Pricing Concerns

Customers expressed dissatisfaction with additional fees, particularly for insurance and drop-off at different locations, leading to frustration over perceived unfair charges.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about inconsistent service quality and communication, particularly at certain locations.

Cleanliness and Condition

Most customers reported that vehicles were clean and well-maintained, contributing to a positive rental experience.
  • DD
    Delilah
    2 days ago
    5.0
    Was quite impressed with the service here! As a first rental, it was and easy, smooth process.
  • LB
    Lisa Bigras
    Nov 7, 2025
    5.0
    Rented through Expedia. When we got to the rental counter, they had the wrong vehicle, apparently when you book through Expedia they can’t see the exact type of vehicle you rented, long story short I’d rented an 8 seater SUV but they tried to give me a minivan. Maybe not the end of the world to you but I hate minivans. In the end (a few days later and a temporary smaller vehicle) they had an 8 seater suv for us. Shout out to Megan, she was awesome in figuring everything out. And so cheerful!!
  • KR
    Kit Raymundo
    Nov 6, 2025
    5.0
    The staff are very nice and accommodating. Enterprise makes transactions easy and processes your needs right away.
  • LL
    Lindy Lou
    Oct 20, 2025
    5.0
    I would not hesitate to recommend Enterprise for vehicle rental. We have used them on a few occasions, usually for travel. Their prices are always fair and competitive. We’ve never had any issues issue with the vehicles provided, and their staff have always been pleasant and professional. We particularly appreciated our last rental when the agent called the next day to follow up and ensure things were going well with the rental. We have taken advantage of their service to pick us up at the hotel to bring to their location and it’s always much appreciated.
  • FS
    Felicia Strickland
    Oct 18, 2025
    1.0
    One of the most disappointing customer service experiences I have ever had! The men I dealt with at the shop were great on pick up and return l, however the lady I was dealing with to get the rental ( Megan I believe) was one of the worst to deal with . Her lack of customer service and silliness to find a solution was very evident as I had to chase her down to even secure a rental when I did. Definitely not a great experience and I will be reconsidering doing personal business with this branch

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Dartmouth offer?

They offer a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.

Where is Enterprise Rent-A-Car's Dartmouth Burnside location?

Enterprise is located at 598 Windmill Rd, Dartmouth, NS, B3B 1B5, Canada.