Enterprise Rent-A-Car | Bilutleie Tromsø

Reviews

• A

  김종수

  Aug 6, 2026
  1.0
  예약전에 아래 리뷰를 꼭 확인하세요. 안내도 안해준 반납시간 때문에 보증금에서 4000nok 감액 당했어요. ㅠㅠ
• MF

  marc-etienne favre

  Aug 1, 2026
  2.0
  Nice people at the reception but a lot of hidden costs (administration fee??).
• AK

  Arsenii K.

  Jul 28, 2026
  5.0
  Got a nice clean car in a perfect condition, the staff was friendly and helpful, no waiting and no issues experienced under way, and the deposit was back the next day after rental. I’ve got a different car than expected, a fuel one when I ordered electric, but it was probably even a better option for our trip. The deposit of 10.000 nok is definitely too big, but it was back the next day after rental which is nice.
• TR

  Thomas Rusling

  Jul 8, 2026
  1.0
  The car I was given was not only not the same model, but not the same class, although same price range, so I did not say anything. But I was given a car with the two front tire unfit for driving, as the threads were near completely smooth. When one punctured and left me stranded, they left me to sleep in the car and after spending 24h getting the car fixed, they never offered to shave a day of the rental.
• SG

  Sergiy Grabovetskiy

  May 14, 2026
  1.0
  Very disappointing experience with Enterprise Tromsø Airport. We originally booked a Suzuki, but instead received a completely different vehicle — a Toyota Corolla Cross — which also had issues. There was also confusion and mistakes with the rental agreement. Their employee admitted by email that there had been an error and later sent a corrected contract. Most importantly: the vehicle was actually handed over to us at approximately 11:24 (we have timestamped photos proving this), even though the system registered the rental starting from 09:48. Later, we were charged for an additional rental day because the company registered the return time as 15:26, even though the vehicle had been returned much earlier. We also have photos and other proof confirming the actual return time. The situation happened on 12.02. When we returned the vehicle at the airport, the employees told us that everything was fine and that there were no issues at all. But around 3 months later, they suddenly decided to charge us an additional 3100 NOK. We informed the staff immediately about the contract problems and the delayed vehicle handover, and we were reassured that everything had been noted and that there would be no problems later. Unfortunately, the final invoice does not reflect the real timeline of events. I strongly recommend future customers: — document everything, — take timestamped photos and videos, — save all emails, — and carefully check invoices and rental times.