Alamo Rent A Car

Reviews

• NM

  Nicoletta Montini

  1 day ago
  1.0
  Consiglio di NON noleggiare una macchina in questa agenzia perché siamo stati chiaramente truffati. Abbiamo consegnato la macchina il 31.08.2026 chiedendo precedentemente se dovevamo pulirla o meno, ci hanno risposto che la pulizia era inclusa nel prezzo pagato e che dopo due giorni avremmo avuto il riaccredito della cifra pre autorizzata come cauzione sulla carta di credito. Il giorno 5.10 ci vediamo prelevati tutti i 1000 euro versati come cauzione e dopo varie mail hanno motivato dicendo che hanno dovuto fare una pulizia speciale perché la macchina puzzava di pesce. Ma nulla è vero e non è nemmeno dimostrabile da loro. Hanno chiaramente inventato una motivazione non dimostrabile da fotografie per prenderci i soldi ingiustamente!
• MM

  mikerigoheat

  2 days ago
  1.0
  Hanno addebitato un costo esorbitante per pulizie straordinarie senza fornire nessuna prova, violando la direttiva europea 93/13/CEE. Sarà avviato un esposto per questo comportamento meschino, non esitate a farlo anche voi se vi capita. Speriamo la giustizia funzioni.
• SS

  Sil

  4 days ago
  5.0
  After traveling on 3 flights, we were exhausted, but the manager on duty that night was an absolute lifesaver. He was incredibly friendly and helpful, making the rental process so fast and easy. We truly appreciate the outstanding customer service at Alamo Bodø Airport. Many thanks!
• MR

  Michael Ryall

  Sep 15, 2026
  2.0
  Unfortunately, a very frustrating experience with Alamo at Bodø Airport. The rental itself was fine, but the administration around it was extremely poor. My rental was incorrectly closed two days before I had actually returned the car, which resulted in confusing paperwork and required a lot of back and forth to understand what had happened and confirm that the rental and insurance remained valid. I then had to repeatedly chase for the final closure invoice and rental agreement. The car was returned on 24 August and I only finally received the correct documentation on 15 September, more than three weeks later. For something as straightforward as a car rental, the amount of effort required to get accurate paperwork and a clear resolution was really disappointing.
• DC

  Daniela Cupet

  Sep 10, 2026
  1.0
  When we arrived, first red flag was, the car wasn’t “ready”, they offered a different one, but wasn’t electric, but we couldn’t take it, because we’ve booked the ferry to Lofoten, and it has to be electric, as it was written on ticket for the ferry. They said to wait till our supposed to be car, is getting washed, then we would take it. Thank god that we didn’t book the ferry at 11:00( we arrived at 10, and they gave us the car at 12:00). Ok so they “washed” the car or whatever, found the baby seat for us, and gave us the keys, and told us where to find the car, we’ve looked for the car, didn’t find it in the parking lot, I’ve got back to them, and told them, one of them came, no the car is not there… (omg) another guy come and says no, the car is charging, is not there! (0 professionalism) so many complications… and us with a toddler waiting, I have no words. Finally they found the car and brought to us. No instructions, how to charge the car, nothing. So much stress, it was the worst rental car experience! We’ve rented before, in Iceland, Spain, every time was a normal experience but here it was just not professional at all. We’ve later found ourselves the cable with which you charge the car. Rent a car it should be easy, not stressful, not expensive, and the CAR should be READY! Because we’ve booked it.