Point S Taos

4.3
302 reviews

About

Tire ShopBrake ShopOil Change Service StationAuto Repair Shop
Point S Tire is your local tire and auto expert on everything tire and service-related. From tires to brakes, we have you covered. Stop in today to find the tire that is right for you at the right price. Life has its stresses, but worrying about your vehicle shouldn’t be one of them. Shop online and book your appointment today. No Stress with Point S.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Point S Taos
523 Paseo Del Pueblo Sur, Taos, NM
87571, United States

Hours

Reviews

4.3
302 reviews
5 stars
214
4 stars
34
3 stars
17
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.

Service Quality

There are significant concerns regarding the quality of mechanical work, with multiple reports of improper repairs and overcharging for services not rendered.

Efficiency

Many customers appreciated the quick service for tire changes and repairs, although some experienced long wait times despite having appointments.

Trustworthiness

Several reviews indicate a lack of trust, with customers feeling they were upsold unnecessary services or charged for work that was not completed.

Overall Experience

While some customers had positive experiences and would recommend the shop, others had severe complaints that led them to advise against using the service.
  • KC
    Kimberly Carey
    Oct 13, 2025
    1.0
    Seriously ridiculous customer service. The young lady at the front desk is incredibly rude and had rather play on her phone than help customers. She ignored me and when she finally acknowledged me, she rolled her eyes and spoke like she was so bored. The guys in the back filled my tires with air to such a high level (42) that I could have had a blow out as per the next tire shop I visited.
  • JK
    Jules Kathleen
    Oct 9, 2025
    5.0
    Had a GREAT experience here. They fixed my flat tire in under 30 minutes and topped off the other 3 with air. Quick, friendly service and reasonable prices!
  • EC
    Edward Camp
    Sep 16, 2025
    5.0
    Quick service. No hidden fees.
  • TS
    Trent Shepherd
    Sep 16, 2025
    5.0
    I contacted every business in Taos I could think of to request an estimate for suspension work on my truck. Point S was the only business that seemed open to the project, set up an appointment for me and provided an estimate for the work. I showed up early, they were ready for me, completed the work and did a great job. Point S will be my first call next time I need help with suspension or tires.
  • SO
    Stuart O'Donohue
    Jul 22, 2025
    5.0
    This is one of those rare Taos businesses that exhibits a high degree of professionalism and also provides good customer service. I went to a highly certified shop in Santa Fe to have my alignment fixed, they were unable to fix it, this shop was. They've also done minor work for me free of charge, and I really feel like they stand behind their work. Ken is doing a great job as their manager, keep it up, thanks, Point S.

Frequently Asked Questions About Point S Taos

What services does Point S Taos offer?

Point S Taos offers tire sales and service, brake repair, oil changes, and general auto repair.

What are the operating hours of Point S Taos?

Point S Taos is open Monday through Friday from 7:30 AM to 5:30 PM and closed on weekends.