Need a rental car in Taos, NM? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Taos location today.
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Rafael and Marissa.
Service Issues
Several reviews mentioned problems with reservations, including cars not being available despite confirmed bookings, leading to frustration among customers.
Customer Experience
While many had positive experiences, some reported poor customer service and unprofessional behavior from staff, particularly during disputes or issues with rentals.
Rental Policies
Customers expressed dissatisfaction with the rental policies, especially regarding payment methods and additional charges, which led to confusion and frustration.
Overall Satisfaction
Despite some negative experiences, many customers indicated they would recommend the Taos location for its friendly service and clean vehicles.
JG
Juan Gonzales
Dec 4, 2025
5.0
Staff at Taos office are great to work with! They treat customers as people should treat everyone! Kind and respectful!
MC
Michael cloutman
Dec 3, 2025
5.0
Quick service flexible changing check in time
ML
Monica Ledesma
Sep 19, 2025
5.0
Staff is helpful and responsive, and they have cars for us when needed!
WC
william creighton
Sep 12, 2025
5.0
Rafael went above and beyond in getting me a ride after I dropped off my car. The uber driver I reserved didn't show up so I was stuck without a ride. Rafael called around until he found a driver who could take me back to my destination 35 minutes away. Thanks Rafael! And the rental experience was flawless in addition!
ET
Evelyn Tidwell
Sep 8, 2025
5.0
Friendly staff at pick-up and drop off. Too bad online options are still not better than in person. According to online options there were no vans available, yet I walked into the office and got a van. Thank you.