Enterprise Rent-A-Car

3.7
142 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Taos, NM? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Taos location today.

Location

Enterprise Rent-A-Car
1350 Paseo Del Pueblo Sur, Taos, NM
87571, United States

Hours

Reviews

3.7
142 reviews
5 stars
82
4 stars
15
3 stars
7
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Rafael and Marissa.

Service Issues

Several reviews mentioned problems with reservations, including cars not being available despite confirmed bookings, leading to frustration among customers.

Customer Experience

While many had positive experiences, some reported poor customer service and unprofessional behavior from staff, particularly during disputes or issues with rentals.

Rental Policies

Customers expressed dissatisfaction with the rental policies, especially regarding payment methods and additional charges, which led to confusion and frustration.

Overall Satisfaction

Despite some negative experiences, many customers indicated they would recommend the Taos location for its friendly service and clean vehicles.
  • JG
    Juan Gonzales
    Dec 4, 2025
    5.0
    Staff at Taos office are great to work with! They treat customers as people should treat everyone! Kind and respectful!
  • MC
    Michael cloutman
    Dec 3, 2025
    5.0
    Quick service flexible changing check in time
  • ML
    Monica Ledesma
    Sep 19, 2025
    5.0
    Staff is helpful and responsive, and they have cars for us when needed!
  • WC
    william creighton
    Sep 12, 2025
    5.0
    Rafael went above and beyond in getting me a ride after I dropped off my car. The uber driver I reserved didn't show up so I was stuck without a ride. Rafael called around until he found a driver who could take me back to my destination 35 minutes away. Thanks Rafael! And the rental experience was flawless in addition!
  • ET
    Evelyn Tidwell
    Sep 8, 2025
    5.0
    Friendly staff at pick-up and drop off. Too bad online options are still not better than in person. According to online options there were no vans available, yet I walked into the office and got a van. Thank you.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Taos, NM?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Taos?

The rental office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.