Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Santa Rosa, NM!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
499 reviews
5 stars
259
4 stars
85
3 stars
30
2 stars
23
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor service.
Cleanliness
Generally positive feedback on cleanliness of restrooms and showers, though some customers reported issues with dirty facilities.
Parking Issues
Frequent complaints about cramped parking and difficulties for RVs, with suggestions for better management of parking spaces.
Food Availability
Inconsistent food availability and quality, with some customers enjoying the options while others reported shortages and poor service at food counters.
Shower Wait Times
Significant complaints about long wait times for showers, with many drivers expressing frustration over delays.
- VCVicky ChauhanJan 4, 20261.0Their afternoon staff very very rude , one of the guy started yelling on me when I said you gave me half portion.
- TGT GJan 1, 20261.0This place should have signs that say "no unleased trucks" because the parking lot looks like you should be able to drive around the back, but really it's a trap. Youll end up having to jump curbs if you are towing a trailer.
- SLsamantha lewisDec 24, 20253.0Bathrooms were clean. The pump kept saying see cashier so I went in and payed. Pumped extremely slow then had to go back in to get a receipt because it was out of paper. Half of my "fresh" Cinnabon was to hard to eat
- FMFrances MaestasDec 21, 20251.0Are pilot never want to cook pizzas at night they need to have more food cooked what's the use of the hot tops up front
- ROron olszowkaDec 7, 20251.0Drivers don't stop here because they allow drivers to park everywhere even blocking fire lanes. I was trapped here because of it. The management does not respect drivers time here. They need to eliminate the entire curb at the street so that people can enter and exit anywhere and redesign the parking lot. Also paint red fire lanes lines and have a security guard in a car our there 24/7 telling drivers where they can and cannot park.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
Where is the Pilot Travel Center located in Santa Rosa, NM?
It is located at 2464 U.S. Route 66, Santa Rosa, NM 88435.
What fuel options are available at the Pilot Travel Center?
The center offers gasoline, diesel, and DEF with high-speed pumps.
Are showers available at the Santa Rosa Pilot Travel Center?
Showers availability varies by location. Please check the store locator tool for details or contact the store directly.
What types of payment methods does Pilot Travel Center accept?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Does this location offer overnight parking for professional drivers?
Yes, overnight parking is available, but please contact the store directly for specific rules.
What amenities are available for professional drivers at this travel center?
Amenities include reservable showers, laundry, Wi-Fi, CAT scales, drivers lounge, and more.
What are the hours of operation for the Pilot Travel Center in Santa Rosa?
It is open 24 hours a day, 7 days a week, including holidays.
Can I purchase a gift card for Pilot Travel Center?
Yes, eGift Cards are available and can be purchased online or via the Pilot app.
How can nearby attractions enhance my visit to the Pilot Travel Center in Santa Rosa?
You can conveniently visit attractions like the Route 66 Auto Museum or enjoy meals at nearby restaurants like Subway and Auntie Anne's before or after your stop.
Are there lodging options near the Pilot Travel Center in Santa Rosa?
Yes, several hotels are nearby, including Hampton Inn Santa Rosa, Days Inn & Suites, and Best Western Santa Rosa Inn for convenient overnight stays.
How can the nearby CAT Scale be useful during my visit to the Pilot Travel Center?
You can use the nearby CAT Scale for weighing your truck to ensure compliance and safety standards during your stop.