Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Santa Rosa, NM!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
488 reviews
5 stars
256
4 stars
84
3 stars
29
2 stars
23
1 star
96
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the restrooms and showers, noting that they were well-maintained and organized.
Customer Service
Feedback on customer service was mixed; while some employees received high praise for their friendliness and helpfulness, others were criticized for rudeness and poor service.
Shower Wait Times
Numerous reviews highlighted long wait times for showers, with many customers expressing frustration over the delays.
Convenience and Amenities
Customers appreciated the convenient location and variety of food options available, although some noted issues with food availability and service at specific outlets.
Parking Issues
Several reviews mentioned difficulties with parking, particularly for larger vehicles like RVs, citing tight spaces and congestion.
- KNKen NicholsNov 7, 20255.0Always a place to stop.
- AIAleksandr IlchenkoOct 15, 20251.0Horrible place in awful city! Can't get my shower here despite I've booked it in advance!
- LHLuka HunjetSep 28, 20251.0The worst pilot ever, I lost an hour just waiting to get fuel. If your time is as valuable as mine and you can’t afford to lose an hour because it means an hour less of sleep, then don’t stop at this terrible gas station. Shameful!!!!!!!!!!
- DNDane NelsonSep 26, 20251.0The manager doesn't know how to print a receipt from another store. Poor customer service. Nice grassie area for your dog to poop. Go to the loves here
- MAMarilyn AndersonSep 19, 20255.0Convenient location and well stocked with essentials. Gas prices were comparable to others in the area. Plenty of room to maneuver our RV to fill up. Restroom was clean and as usual the Cashier was friendly and helpful. Thank you, Pilot!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
Where is the Pilot Travel Center located in Santa Rosa, NM?
It is located at 2464 U.S. Route 66, Santa Rosa, NM 88435.
What fuel options are available at the Pilot Travel Center?
The center offers gasoline, diesel, and DEF with high-speed pumps.
Are showers available at the Santa Rosa Pilot Travel Center?
Showers availability varies by location. Please check the store locator tool for details or contact the store directly.
What types of payment methods does Pilot Travel Center accept?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Does this location offer overnight parking for professional drivers?
Yes, overnight parking is available, but please contact the store directly for specific rules.
What amenities are available for professional drivers at this travel center?
Amenities include reservable showers, laundry, Wi-Fi, CAT scales, drivers lounge, and more.
What are the hours of operation for the Pilot Travel Center in Santa Rosa?
It is open 24 hours a day, 7 days a week, including holidays.
Can I purchase a gift card for Pilot Travel Center?
Yes, eGift Cards are available and can be purchased online or via the Pilot app.
How can nearby attractions enhance my visit to the Pilot Travel Center in Santa Rosa?
You can conveniently visit attractions like the Route 66 Auto Museum or enjoy meals at nearby restaurants like Subway and Auntie Anne's before or after your stop.
Are there lodging options near the Pilot Travel Center in Santa Rosa?
Yes, several hotels are nearby, including Hampton Inn Santa Rosa, Days Inn & Suites, and Best Western Santa Rosa Inn for convenient overnight stays.
How can the nearby CAT Scale be useful during my visit to the Pilot Travel Center?
You can use the nearby CAT Scale for weighing your truck to ensure compliance and safety standards during your stop.