Penske Truck Rental

Reviews

• OT

  Omg Thatsfunny

  Oct 2, 2025
  1.0
  Made a reservation, then when they called to confirm and see what else I needed for my move, i told them no thank you cancel the truck everything has been taken care of thru uhaul, he changed his tune and said oh really everything's been taken care of with uhaul ok n hung up. I didn't think anything of it til I saw they charged my credit card $130.00. So beware if these crooks and stay away from them at all costs.
• LC

  Lori Craven

  Jun 20, 2025
  5.0
  Good experience
• TC

  Tony Chavez

  Feb 26, 2020
  5.0
  Great customer service
• RR

  Randall Douglas Reynolds

  Nov 28, 2016
  5.0
  Well deserved accolades! Cerrillos Motor Penske (now located at Johnson Moving at Santa Fe Airport) Many years ago I rented a Ryder Truck and moved cross country. It was a long haul from Corvallis to Sedona, the truck only had 3 thousand miles on it! Wow! Through the years I used U-Haul for shorter moves. For my next big move I used Penske, (Sedona to Santa Fe). Not only did Penske try to compete with their competitors, but they generously offered me many discounts, and were outgoing and very helpful. In the end, they not only upgraded me from a dolly to a flatbed at no extra charge, but upgraded the truck from 22 to 26 (diesel). It was a great experience all around-- this all topped off by Lindsey at Flagstaff Home Depot (Penske Dealer) who was more than helpful-- she even looked up the weather for me on her phone)! Later, when we arrived at Santa Fe we experienced the other end of Penske solid gold service. We dropped off our flatbed first, at the new location of Johnson Moving & Storage (airport), so we could deploy the ramp and unload. The Penske yard representative Ray could not have been more helpful or courteous (he even backed the truck in and unhooked the trailer for me)! Wow! In a day, after we unloaded the truck we returned it. What we encountered was one of the nicest ladies (the owner) I have met in Santa Fe thus far. I instantly liked her, she was gracious, engaging, and warm (wish I had caught her name but think it was Lucinda Merz). Thank you! Moving can be a harrowing experience, at the end of the road customers are pretty frazzled (this was a hard cold move through snow and rain with a car on a flatbed). The end of our journey was like family saying-- 'welcome home'. It was well-worth the slightly higher price over the competitors-- 😍 Penske Rules!